I went for my first and only appointment with the clinic. They were 15 minutes late and failed to…read moreschedule a cleaning. They specifically design their prices to be 5% higher than insurance so you will always be paying out of pocket. They do not disclose this on booking. While they offered an apology for their error, it does not in a way make up for my lost time or frustration. Who would pay an extra 5% for poor communication, late service, wasted time, extra visits, and frustration?

Ahhh, embarrassing. Yes that's how this update starts. I am an embarrassment…read more You know when you wake up (in your own bed [thank god]) and it's the middle of the week (like a Thursday) and your phone says the time is 1057 and you think... "hmn I shouldn't be asleep right now because I have another commitment and I just can't put my finger on it... and it's not work, it's something else..." And then you realize that you are supposed to be at the dentist getting your teeth cleaned in 3 minutes and that's why you feel like you shouldn't be sleeping off a mid-week bender? No? That hasn't happened to you? Then... my bad (I guess). Long story short - I called the dentist and said I would be late and they were totally cool about it. Then I showed up (looking/smelling like a hobo) and they were totally cool about it. Then I disallowed the cavitron 5000 from my cleaning and they were totally cool about it. The bottom line message I want to deliver to you in this review, is that I am never switching dentists again. Actually, that's not exactly true. I am never switching hygienists again. If Lisa moved to a different dentist office, I would move my records along with her. This was the most painless dental cleaning I have ever had. That statement is not a joke. I had not been to the dentist in 1.5 years, and there was a lot of cleaning that needed to be done; Lisa had brand new dental tools that she was delighted to break in on me. She was done in 45 minutes (I have historically had to break up cleanings into 2 visits) and when I inspected her work, I expected to see residual tartar and plaque because of the efficiency and painlessness of the service, but the cleaning passed the quality control inspection. I remain shocked by the quality of this cleaning and it has inspired me to floss more regularly, because I want to preserve the work that she has done here. This is my new hygienist and I hope that I die before she does (like... a long time from now) because I can't imagine finding another person that is this good at this job.

Everyone who works at this office is amazing. From the hygienists who do their best to make sure…read moreyou're comfortable, to the dentists who do a bang-up job, to the receptionists who will call to make sure you make your appointment and are bright and cheery, even at 8 in the morning. I've been going here for a few years and got my husband to start going a couple of years ago. I don't require anything more than a general cleaning, and the hygienists do a great job without scraping the living crap out of my gums. I have sensitive gums. My last dentists would leave me almost in tears during every visit. Nathan has had to have a few things done, like crowns, cavities, etc. and told me that Dr. Seagal always does a great job. On top of that, he no longer has such a hatred of going to the dentist. Bonus points for this office because they have TVs on the ceiling and a treasure chest that has prizes (for kids, I imagine).

I had an amazing Dentist inVancouver, so i knew it was going to be hard to find someone as good as…read morehe was here... i took a leap of faith and made an appointment.. with Dr.Laurie i liked my dentist. Dr laurie i searched about six months to find a decent clinic that's close to me that still takes new patients.. i didn't love my hygenist, she didnt seem to be brightest of the bunch, but was alright. I thought Dr Laurie was personable and professional, attentive, and super calm... he cared but not too nosy... i think i have a new dentist in TOronto awesome..

Nevermind the issues I had with this office rescheduling my appointments last minute (even trying…read moreto shift my cleaning / Invisalign caps removal the day before my wedding) I had an awful experience with Dr. Patel with a procedure and am now stuck with two front teeth that are yellow, and the constant fear I will crack my tooth every time I eat. I had a composite on one of my front teeth (which lasted 15 years, no issues) and wanted to get another composite on the other front tooth so they matched. I was assured that the better and option was bioclear and that it would last "about ten years". I had the procedure done ($1000 before taxes) and most of one of the teeth snapped off in under three weeks while eating dinner. I was luckily scheduled to go in the next day for a follow up. When I called them, all they could say is they would "consult the issue", not that they would fix it. No assurance they will help me. I spent the night worrying if I would be charged more or go weeks without a tooth. The next day I get a call saying they will fix it, but can I come in 30 minutes later as they are delayed. I get there at my new time and had to wait another 45 minutes, and after sitting quietly for the entire time Dr. Patel runs in with an extremely flippant attitude, sighing at me saying "well, sometimes even cars have a warranty of 10 years and things happen!" At one point I had to ask her to please stop being so aggressive. I asked her to please continue with the procedure, and then had to allow this person that just basically yelled at me to do this procedure on my teeth which made my hands shake with nerves. At the end of the procedure, she said she decided to change the colour to be more yellow to "match my teeth" (spoiler: it doesn't match). She did this without consulting me. In the light of the office (and being extremely shooken up and tbh scared by her extremely rude approach) I assumed it looked fine. I now see in natural light that my two front teeth are yellow. See picture attached. The first time she did the procedure it was white, and she decided to make it more yellow without consulting me. The original procedure had a follow up appointment, this one had nothing. In this process she also ruined one of my Invisalign retainers (using it to see the shape of my teeth) - which are very expensive to replace (and are supposed to last forever). I have spoken to the office manager. She said Dr. Patel will re-do this, but at a cost. Why would I pay for something that was changed without my consent? Why am I stuck with a damaged retainer, which I did not ruin, if was the doctor that ruined it? And when I asked why I am being told I need to pay again, and can I speak to a higher manager, I am told Dr. Patel has partial ownership of the organization, therefore if doesn't matter who else I speak to, she will have final say. Makes sense why she was so comfortable being so rude to me, and now I have two yellow front teeth which I apparently have to pay to replace, because one of the owners operated on me and therefore she doesn't have to admit that her original procedure was done incorrectly (for a tooth to fall off while biting into a sandwich) and now that she took it upon herself to decide to change my tooth colour, without my consent, which is just so wrong to do to someone. All of this is to say, steer clear of this place. If something is done wrong? Too bad! It's the owner that did the procedure and she will just tell you to pay for it to be done again. Unbelievable. I wanted to keep fighting to have this replaced so I can actually smile with confidence but would much rather save myself the stress and go somewhere else in a few months. I'm baffled they're still in business with this kind of treatment - you have ruined my teeth and my confidence in my smile. Highly do not recommend and even giving one star feels wrong. I urge you to go literally anywhere else.

I have had nothing but positive experiences here. They are always very punctual and polite. Dr Gill…read moreunderstands how nervous I am about going to the dentist and I know he'd never suggest anything that wasn't necessary or highly advisable. I also appreciate the TV playing Netflix on the ceiling, works as a good distraction! I have finally started to regain trust in a dental office after horrible experiences when I was young.

Here's the deal -- upon the retirement of my lifelong dentist, for about 5 years I went to the…read moreDental College here in Toronto on Elm St... during my last visit there with a 3rd year student, I had a wisdom tooth worked on... at the end of the session, it just didn't seem right, even though the student supervisor took a look and said it was fine.... forward a month, the tooth is still giving me grief, and on the recommendation of a woman I know from work I went to Dr. Warchuk... I was pleasantly greeted, quickly seated, and dealt with promptly... the assistant took an Xray of my tooth, and once the dentist looked at it he discovered that the tooth's initial problem was not only not fully dealt with at the dental college, but that it also had a cavity which should have been discovered there too... moments later he began work on my tooth, which took about a half hour total (vs. the 3+ hours you have to spend with the dental students), and it's been absolutely pain & discomfort free ever since... I couldn't be happier with the results... I've since returned for cleanings & check ups, and have enjoyed the experience each time as the staff is friendly and informed... I've learned the hard way it pays to go to someone with years of experience, and will be seeing Dr. Warchuk from now on.

Please take note of this clinic - my mother visited last yr & had an extremely bad experience that…read morecontinues to effect her to this day. As a senior 80+ yrs old, we informed the dentist that special care should be taken while she is lying down. Unfortunately, the dentist positioned her head lower than her feet causing her to gag. To worsen the situation, she went in for teeth cleaning, only to be told that he was unable to perform the cleaning as it is not part of his job. She consented to a filling, but instead of filling her cavity this dentist administered an injection in her lip and merely 'cemented' 2 of her teeth together. She endured pain for 8 days and when we called the dentist for a discussion, he never returned our call. the receptionist claimed that they do not inject into lips suggesting that we were being dishonest. To make matters even more worse, 3 of her teeth fell out after this appt. I considered filing a complaint with the dental collage & even though they sent a form, my mother decided against it as she struggles to manage stress. The dentist charged the gov't and my mother an additional $200 for this procedure stating that not everything is covered. this clinic is driven by profit - they damage your teeth with the expectation that you will return for further treatment. Please be cautious, especially if you are a senior!

Worst experience ever, they hurted me so much I developped a fear for dentist after. They told me I…read morehad 3 cavities (very unusual for me since I only got 1 in 32 years) which ended up being false since my new dentist confirmed I had none. What a rip off... avoid at all cost.

I always receive great care from all the staff. They take the time to explain everything. they make…read morereceiving dental care easy.

Just had a fabulous experience at Junction Family Dental Care! It was my first time today, and all…read morethe staff were so welcoming & helpful. Dr. Lee took the time to explain everything in detail, and I really appreciate that his approach is to only take action that is absolutely necessary, whereas other dentists I've been to have been quick to 'fix ($) what ain't broken'!! I am very happy to have found this exceptional dental clinic.

They used to be good but my partner wants nothing to do with them after they gave her a new Dentist…read moreDr. Nandikonda. He does unauthorized work and she is quite afraid of him after her experience. She when in for one problem and after her mouth was frozen he did lots of other things without even asking. When she asked what he did he just said it was necessary with no explanation. When she asked how much it cost it was well over $1000. When she said she didn't have that he tried to sign her up for "financing" for this and to get her signature she asked what the interest rate was at which time he said he could wreck her credit rating and she would never get any loans or a mortgage again. I transferred over the money to her and took her to my dentist who said only what she came in for was needed and that it should have only cost about $250 to $300 and not many times that.

Dr.Chan and her professional staff have provided excellent service to my wife and me for over 27…read moreyears. In all this time, under her care, I have not had a cavity or a major problem with my teeth. She is constantly upgrading to the most advanced and modern equipment and dental practices. We highly recommend Downtown Dentistry! Dr.Chan is the best!

Wasted my time going to this dentist and they didn't deal properly with the issue that I had. In…read morethe past, I have also spent a lot of money with them both insurance and cash. Not happy with the way they handled my issue.

Bite used to be a great clinic, but a lot of the good dentists have left and there has been a high…read moreturnover of dentists. Dewi, the hygienist is detailed and amazing. Unfortunately, I also feel pushed to get certain procedures done. I had 6 cavities done over 5 years at Bite, but last year they told me that the cavities had to be refilled. I went to another dentist and those cavities were not an issue. The last straw for me was when they mixed up my dental appointments twice and I had to call to confirm my appointment date. I appreciate reminders, but getting dates mixed up seem to be a subtle way to recall me more frequently. I feel bad for Bite because it used to be an amazing clinic with dentists and hygienists, but the high turnover and business operations pushed me to go with another dentistry.