We had tiles we were trying to match. They told us they would look around and get back to us. They…read moredid not. The show room is VERY crowded so it was hard to look for what we wanted.

At first, Shelton Tile was amazing! They carry beautiful tiles. But the talented employee (Deanna)…read morewe had been working with, who went above and beyond to help select and coordinate tiles throughout our new house, was gone. Chaos began. They got tiles mixed up, were unhelpful and, frankly, didn't seem to really care. Very disappointing! Talented employees are a treasure.

Cassie at Dockery was so friendly and helpful in us picking out the carpet and then her two…read morefastidious installers were on time & made quick work of the installation in less than four hours! I'm so happy for the service and the price we paid! Highly recommend Dockery Abbey!

We needed some carpeting on a stairwell. The service at Dockery's Flooring was great and a big…read morequanity to choose from. The installer Simon and his crew were very professional, clean, and fast. They were a pleasure to work in our home. We are thrilled with the entire project, Alaine and Doug

We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

They did our kitchen countertops and did an outstanding job. The installers went above and beyond…read moreto make sure everything was level. When a small chip was found a couple of weeks after install, the installers came back out and repaired it, no charge. You can't see where the repair was made. These guys are good.

We went to Winco in Johnson City and had a wonderful visit. The sales person who helped us select…read morematerials for our shower remodel was very knowledgeable, helpful, and professional. We came away with everything we needed and were happy with our selections. They had a mock up of a shower which was extremely helpful to see. Excellent experience with Winco. Katherine and Wes Waters Meadowview, Va.

Choosing tile is a daunting and overwhelming task because there is simply too much choice. We met…read moreour tile contractor at Winco in Johnson City to finalize our tile selections for our bathroom renovations. He introduced us to Betty, a lovely woman who is extremely knowledgeable about tile, color and overall aesthetic styles. After having spent many hours and several visits to other tile stores to narrow down tile choices we sort of liked, Betty guided us through the process and brought it all together for us in about 2 hours with selections we loved. She made it look easy. The long drive from NC was totally worth it, as it's rare to find her level of knowledge and experience. Thank you, Betty & Winco.

Wow!!! Ron sets the bar for best experience ever with a contractor. We purchased a vacation home…read morein Sunriver and walked through it together with Ron, decribing our vision and leaning on his expertise. We love that he approaches his business as a partnership with the client, offering design, material and labor options. Ron always shares the pros/cons for an informed decision and is extremely communicative so we always knew how things were tracking. The vision was delivered, including some added scope, on the agreed timeline and price structure. So unreal! Here are some specifics on our project. We decided to replace all of the flooring, build a new kitchen island, create a focal fireplace facade and paint the entire interior. Ron knew we intended for this to be a short-term rental as well so every step along the way he made recommendations of materials that would accomplish the look we wanted to achieve and also provide the durability necessary for renters. We personally wanted to dedicate several weekends towards doing some of the improvements ourselves and Ron was amazing about embracing that and working through the schedule together. During those weekends I often found new projects that slightly expanded the scope, which Ron always accommodated. Since everything is a handshake with him, there was never a mess of change order agreements; he just adjusted his work plans and reflected the new work in the billing. Working with Ron from about 200 miles away felt like we were working with a next door neighbor. He has become our friend through this process and still holds a key to our home. In fact, we recently contacted him for a small outdoor project that he readily squeezed into his already busy schedule and we are so pleased to know that piece of our home is now up to code and build to withstand the Central Oregon elements. Bravo Ron!

Ron was the only one that could have built our "stairs" up to our loft in a creative and safe way…read more The result blended perfectly with our space and everyone loves the result. Ron builds with detail and thought beyond your imagination. He worked on the job when we weren't there and treated our place like it was his own. I will definitely use him again. We feel so lucky to have found him.

Im extremely happy with the professionalism of this business. I had my bathroom remodeled and my…read morekitchen backsplash done. It looks absolutely amazing.

From the owner: Hello friends. Thank you for considering BB Marble & Tile. We have over 20 years of experience in…read morethe tile trade. Our services range from just a simple backsplash to heated floors, custom showers, pool decks. Call the pros for all of your tile needs and thank you in advance.

So glad that I came to see Mrs. Debbie. Her price beat everybody in the tri-cities area. I am…read morevery happy with the product. The quality and finish of my flooring is top tier and will last for my lifetime. She ordered my flooring and it arrived in just a few days. When I arrived for pick-up the forklift and operator were ready right when I got there to begin loading the trailer. I definitely recommend Sims Hardwood Flooring and Stairs and will come back when I need more flooring.

Debbie is great to work with. She helped us pick out our floors and was very responsive when I had…read morequestions.

I needed a handyman to make a small repair to an area of soffit at my Mother's home and I needed…read morethe work done quickly while I was visiting from out of town. I found Dale by doing a web search and noticed the excellent recent review. I also noted that he was local and so I called. He answered promptly and I described the issue. He was at the house two hours later and shortly after that the problem was solved. His work was good and his price was reasonable. I have placed his card on Mother's refrigerator as well as in my address book because we will use him again. Very pleased!

Called Johnson City Handyman to do some outside work for me. The first ...yes first appointment…read morethey were a no show, when i called to ask why they hadn't come i was given a round about story which they blamed me for not making it clear that it was an actual appointment! So I made an appointment with them (making it very clear i wanted them to show up) and again, nobody showed up. If you feel your time is valuable don't waste it calling these people because they obviously don't care about your time.

If you are thinking of hiring Joseph for your remodel, you'd best do it soon, because he is going…read moreto be booked solid in the future. He just moved here from CALIF where he also had his own business, and it is clear from his work that he is a professional with a lot of experience. I moved to Jonesborough a year ago and have had a lot of heartburn with contractors of all sorts. Joseph was organized and professional from the get-go. He is the ONLY contractor who sent me his license and bonding information without me having to ask for it, and his itemized estimate was the most polished and explanatory that I have seen yet in this area. He also asked for an after-action report for feedback on his work. Who does that? I will definitely be hiring him again. He moved a door from one wall to another and closed off the pocket door opening. He matched the trim around the new door identically to the trim around the other doors- all hand-cut on site. Same with the baseboards, which were different in different rooms. He also patched a ceiling sag from water damage that was right up against custom kitchen cabinets. Two other contractors I had asked for an estimate told me that the cabinets would have to be torn out. Nope! Joseph fixed the sag, found a ceiling beam under the sag that had cracked and REPAIRED THAT TOO, and evened off the ceiling along the top of the cabinets perfectly. He even got that half-popcorn corrugated ceiling texture to match. What is more, he was very considerate of my time and of the house. He covered everything to prevent dust and dirt from migrating, enclosed my kitchen in a neat little tent (that I still had access to after hours so that I could cook) and cleaned up thoroughly after every day. I always knew when he would be here and he kept me abreast of any changes or questions. I actually learned a lot from him. He gave me free evaluations of the shower work that a tile company was doing in the house- to let me know the quality of the workmanship. He knows tile too, and was able to place the floor tile at the base of the new door to appropriately match the existing tile. Super quality work! What is more, he is trustworthy, and I felt comfortable giving him a house key so that he could come and go if I was not able to be there. The whole job was done in less time than we had projected and I am extremely happy with the results. He also hires great workers- Sterling is also highly skilled and meticulous, and Greyson is learning these skills as an apprentice. I'm ex-military and have pretty high standards. I also don't write reviews in general, unless someone is really good or really dangerous. Do-it-right lives up to its name- you can tell that it is Joseph's motto. He ensures that work is done to standard and in accordance with regulations. You won't be disappointed! 1 Dec 2023.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.