The GM contacted me and apologized for the confusion at drop off which caused the confusion. They…read moreoffered a credit which I accepted as store credit instead of refund to show good faith. Hopefully future experiences are better. The gesture is appreciated with way.

They got my cloths out quickly and done well. I would recommend to anyone in the area that is…read moresearching for a new cleaners

Great customer service great cleaners! I took a cream pea coat that had some crazy stain on it. I…read morereally had no expectations that they would be able to remove the stain. I got the coat back just like brand new!! Price was also great. This is not my closest cleaners, but I will truck over to give them my business!! Keep up the good work Phoenix

I love this place and the people that work there. They are some of the nicest, most accommodating…read morepeople I've ever met. I accidentally spilled a lot of water on the only clean clothes that I had as I was on the end of a long business trip. I was looking for a laundromat to dry my clothes before my work meetings started and was lucky enough to come across Phoenix. After I explained my issue they took the time to get my clothes dried and pressed in a very short period of time. They staff was very friendly and the environment was very welcoming. I highly recommend Phoenix.

Lived near this clenaers for over 3 years and they always do a great job. Never any lost or ruined…read moreclothes.

They open at 7 am. Showed up at 7:20 am on a Tuesday to pick up dry cleaning, which included all of…read moremy suits for court that I need for a hearing. Sat around along with 2 other customers for 15 minutes, called twice w no answer. No lights on. Another customer knocked on the door, still no answer. Absolutely ridiculous and will never use again.

First they shrunk my husband's suit pants. The entire cost of the suit was $800. Then told him…read morethat they could only reimburse him up to 10x's of the cost of the cleaning which is around $50. My husband sent them the receipt for the suit. When I called to better understand the situation, Jessica (the woman who works there) told me that the suit size did not match the size of the pants (men's suit sizing goes by the chest - the size reflected on the receipt was the suit size not the individual pants size. Jessica accused my husband of lying about the pants because she doesn't understand how suit sizing works. When I called back to give her information about suit sizing and to assure her that my husband was not lying, she hung up on me several times and would not take my call. Go here if you want to have your nice clothes ruined, be out the cost of a suit, be accused of lying, and getting hung up on. If I could give zero stars I would. Do yourself a favor and do not use this dry cleaning service.

Excellent service & prompt pickup delivery. Value & customer oriented. Laundry looked like new!…read moreDefinitely recommend,

Wow what can I say!? We've used a local "laundromat" style drop off service as well as a dry…read morecleaners with delivery for our household laundry, and this is absolutely the best. With the laundromat we still have to remember to pick it up (then put it away ugh), and more frequently than not our clothes don't stay separate so all the time we saved not doing laundry is spent resorting each family members items when we get home. With the local chain dry cleaner delivery our clothes sit on the porch all day(or longer) before we get home ,which one time resulted in soaking wet clothes after a rainstorm (had to redo ourselves). This service seems to have cured both problems. My kids clothes stay separate from ours and after the initial setup the app made scheduling a snap. We keep early hours and I LOVE that I can schedule the pickup before dawn so me and my wife can throw our workout gear in right before pickup. Awesome service!

Initially, my trips here were fine. The lady at the front desk was polite and helpful. However,…read morethere may have been a change in management recently which is unfortunate. The current staff lack customer service skills and it may be an issue of nepotism because the manager just feels that she needs to defend her daughter rather than assessing the customer experience to determine if the employee rightly handled the matter. For anyone working in customer service to yell or use profanity is uncalled for, especially when the customer isn't yelling or using profanity. Worst dry cleaning experience I've had so far.

Extremely rude workers and not nearly as quick as other cleaners. They said it would take 2 days…read morefor me to pick up 2 dress shirts -- I took them to Yale Cleaners instead and picked them back up the same day.

Have been here twice now when they were supposed to be open and they are not. I liked the service…read morethey provided but I have to have clothes and need a place that is dependable.

This service makes life so much easier! The pickup and delivery are super convenient, but I also…read morelike that I can drop off if I'm already in the area. Clothes always come back clean and perfectly folded. Couldn't recommend it more! The prices a very reasonable and they are willing to adjust things to meet my needs. I also have had them wash my big bulky dog beds and they came out soo much cleaner than I imagine