We recently had Bob Genrich come to our house to help us deal with two kitchen faucet shut off…read morevalves that would not shut off. Bob was very professional and made short work of what ended up being three additional plumbing issues we asked him for help with. He installed multiple shut off valves, replaced a P-trap and installed a new bathroom faucet in about four hours total. The bill was very reasonable and we would highly recommend to anyone looking for service.

We noticed a rather large leak in our basement and we called to have the source determined so we…read morecould go ahead with repairs. Bob was out here the next day and identified the issue and gave us the name of someone who would be able to replace the tank we needed. While he was here we also asked if he would take a look around the rest of the house which he was happy to do and he pointed out things we should think about getting replaced soon. He answered all my questions and didn't make me feel stupid for asking. lol He also gave me the name of another person who would be able to help us with another issue we wanted resolved. We will be calling Bob again when we get around to updating our plumbing.

Jay does a great job. Fairly priced and a good guy. We had him do work at our home several times,…read morenever disappointed.

Let me start off with, it's my fault for not asking the price before hiring them for this job,…read morehowever, I have done a lot of business with Best 1 over the last 20 yrs or so in servicing my home and my rentals and they have always charged by time and materials and been very reasonable.  Recently, I had a hot water heater changed out in my home.  To my surprise the bill came and it was billed as a lump sum of $1984. I was shocked to say the least.  This was for a 40 gal, 6yr warranty, reg gas water heater.  They can be found anywhere for under $575.  If you add in $100 for a couple of extra parts  and allow $100 for disposal of the old water heater (which is very generous) you have a total cost of $775. They arrived at 3 pm and left for 45 mins to go get the water heater from the shop, and were done at 5:00  ( 2 men). That is 1.25 hours working time. Allowing for the .75 hrs  to run to the shop (they should have had the water heater along) that's 2 hrs x 2 for a total of 4. 1209 divided by 4 is over 300 an hr.  Buyer beware...I have since gotten 3 other estimates, all under $1500.

If you're trying to choose a Plumbing and Heating company, look no farther. Best 1 is awesome. I've…read morehad plumbing done and my furnace replaced. Nick explained my options and Mia is very helpful with giving you quotes. Trevor and Logan had my new furnace installed in less than 3 hours. Overall great experience

Very happy with US Water. They were responsive, quick but thorough and reasonably priced. Will use…read moreagain!

US Water did a good job on the home inspection and the well, water and septic inspections. Very…read moretimely and professional team. Thank you!

Terrible experience. Tried up charging 300% for a furnace circuit board. Took multiple attempts…read moreto get a response on component cost. Individual was liar, rude, and inconsiderate. CHECK THEIR PRICES BEFORE GOING WITH GILRAY.

Gilray Heating is prompt, efficient, and professional. They're quick to respond to an emergency and…read moreare experts in their field. They go above and beyond. I've used this company for years without a single complaint. I strongly recommend them.

While getting a none emergency appointment took just over a week, once Ethan arrived everything…read morewent smoothly. He replaced an outside freeze proof faucet and did it quickly and professionally. I'd definitely have them back for other service if needed.

Steve was fantastic to work with. Great communication from start to finish. Tricky working…read moreconditions, but he was a trooper and crushed it Thanks for the reliable service

My husband and I, purchased a new furnace from Prairie Sales and we had them install it. The…read morefurnace was installed in less than a day and it all went well. Works great and we bought it at a great price! We couldn't have asked for a nice team to do the work and installation. Todd and his wife, are a great, friendly working couple, who have provided the best service for our family over the years, from maintenance, repairs, installations or just answering our concerns, they have always provided the help we needed and at an affordable price. I would recommend this small family business with the great most, confidence in them, in all aspects of their work. The best service around, for many years!!! HIGHLY RECOMMEND!!!!!

Every faucet (3) he installed leaked right after he installed. I have to keep a bucket under the…read moresink now. Condensation hose on new furnace he installed leaked & ruined subfloor under the carpet. He put the A/C unit outside so close to my outside faucet that I can no longer turn it on or remove the hose. Him & his wife/helper fight & use the F word the whole time every time they install or fix anything! I don't want him back here to fix his mistakes & cannot afford to have someone else do it as I'm on disability & fixed income

Stay away! Had a service tech out to come fix our air conditioning, for th most part he did a good…read morejob but before he left he switched the furnace completely off without telling us which we then had to call back in and get someone back out 4 days later. My real problem is when we got the bill and we're informed that the tech was here for almost 3 hours when he was actually only here for an hour and a half. I called the office and they said because we signed off on the work order there's nothing they can do. I say again stay away from this company, don't let them in your home.

This business lacks basic customer service skills. I contacted them in May 2019 and requested a…read morequote on the installation of a new dryer vent. An employee showed up to look at the situation but failed to provide a quote. After waiting a few weeks, I called and spoke with the owner's wife. A few days later, I received a phone message from the original guy who was supposed to give the quote. He apologized for failing to provide the quote, said he was not in the office and would try to call again. Weeks later, no call. I again called the office and received voice mail. I left a message. It is now weeks later with no response. I have been very patient with this business and have been treated poorly. I do not recommend anyone use this business.