BEWARE BEWARE BEWARE!!!! HE WILL STEAL YOUR MONEY I am a third time customer so I am qualified for what Im about to say. At first everything was good. He was very nice guy and fixed my phone without a problem. We had a good conversation and agreed to do business again Second time I gave a few phones to fix. He promised that it would be done in 2 days then ended up taking a week. I figured he was busy so I let that go. 3rd time. I gave him a decent order. I needed my Sony tablet LCD replaced. IPHONE 7 fixed, and IPHONE 6. Again he says he will get started ASAP and will have everything done in 2 days. I shipped everything packaged safely and even provided additional money for shipping it back. He asked for a yelp review and I gladly did it right away with 5 stars Its been 3 days, I sent a follow up text and he doesnt respond. At this point I'm pretty concerned because I have over $1000 worth of items on the line. He decides to text back the next day saying sorry he was busy at his shop and that he couldnt work on the devices. WHAT?? REALLY? I bit my tongue and told him '' Hey man I dont care if you want to take a week or 2 just communicate with me thats all I ask '' He promised again that he will complete everything tonight. Then sadly another week went by and he still have not finished my orders. I just gave up and demanded everything to be sent back. He sends back all my devices inside a big hollow box with no bubble wrap or anything to protect my equipment. No respect whatsoever for peoples property and my phones STILL WAS NOT EVEN FIXED OR COMPLETED. His policy was that he would only charge if he fixes the phones. He currently owes me money and says he will mail it back to me but blocks my number and also its been almost a month and no refund was sent back. I promise you everything I just said is word for word. If you are reading this William Rivera. Its not over read more

Cracked the back glass on my iPhone 8 Plus so I shopped around for a repair place. Most repair places either wouldn't do a difficult repair like that or they wanted the same price of my insurance deductible. I sent a message here and got a reply within minutes with a great price to do the fix. Dropped off my phone and in three hours I had a message saying it was done. Great work in exactly the amount of time I was told it would take. I will recommend William to anybody who needs phone repairs in the future. Thanks! read more

Rivera Cellphone Factory - Phone before repair. Broken back glass - Mobile Phone Repair Near Me

Broke my darn phone screen again! As always, in 35 min, I had a new-looking phone again... I'm telling you, this guy knows his stuff. M

I checked at craigslist and I called send me the website and the address.. I was tired of the swap meet they wanted to charge me 75$ but I came here in stead saved $15 only charged me 60$ with a month of warranty and a tempered glass screen protector if I didn't want any it can be $50.. But overall fast service easy to fine close to where I live im satisfied... read more

Rivera Cellphone Factory - It's a in home business ... - Mobile Phone Repair Near Me

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I cracked my screen and William replaced the screen in less than 20 minutes. I will never go anywhere else. William is the best. Fast and sufficient. 4 months later I went back to William because I cracked my screen again and received another brand new screen for the cheapest price in town. My man!!!!! read more

Professional and informative. This guy has a home base business and I had same day service. He replaced my iPad mini screen and repaired the area where I had initially dropped it. Will return to this guy for all my repairs. read more

Super friendly, great customer service he told me what else needed fixed for my phone but didn't hassle me about it.. William will definitely be my go to for any phone issues we have read more

Great fast service. Had two phones fixed. One was battery and screen other was battery and ear speaker. Couldn't ask for a better price and faster service would recommend to everyone. read more

This was the easiest and quickest way I have ever gotten a quote and then my phone screen fixed. I live in Fontana and didn't realize William was in Apple Valley but he didn't hesitate to send me to his associate that was closer to me. He estimated it would take an hour and i swear it wasn't any longer than 15 minutes. Nice, fast and a great price. Thank you so much. Will recommend to everyone I can! read more

Got my iPhone 6 screen fixed in less than 30 minutes & a FREE tempered glass!! By far the best deal in town! Defiantly coming back. Thank you Rivera Cellphone Factory! read more

Accidentally Drop my phone in the bath tub, but I need it for work the next day. I called him at 6:30am and he was able to me help right away. The guy is super honest, sincere and genuine. Lowest price around, You couldn't beat the price anywhere else. Highly recommended! A++ read more

This guy is so rude. I ask for how much and he hanged up on me. He needs more customer service training. He wants to give me a car analogy about bmw. I just want my phone fixed. So rude. read more

Took my iPhone 6s screen to get fixed, took only like 20 minutes. The screen had some issues when I or home and he replaced it no problem a few days later. Gave a discount and did great work. Definitely recommend for phone repairs. read more

Great service, took only 15 minutes. Included free glass screen protector and warranty. Also replaced earpeace as well which had been an issue before. Super polite. read more

William fixed my phone today. He beats everyone's prices. He works from his home. He was kind and also replaced some screws that were worn out and missing. He was quick and efficient. I'd go back to him again. read more

Expert level customer service! Not only was their pricing better than any of the other screen repair places I found, but working with them to resolve an issue on my screen was everything a customer could hope for. After my first screen replacement, I noticed there were some little white dots on the screen and contacted them...he had me come back in and replaced it with a new screen without any hassle. I'll definitely use them again if need be! read more

Looked for a place to repair my iPhone on Yelp and found the Rivera Cellphone Factory. Through Yelp I requested quotes from multiple repair businesses. William, who is the owner, responded very quickly, his was the first quote and the best priced. I took my phone to him, he told me about 30 minutes but actually had it done in about 25 minutes. My phones looks and works great. I would definitely return for repairs in the future. read more

He has fixed two phones for me and each time he does a flawless job. I have referred 2 other friends to him and they were happy. FAST, VERY VERY VERY affordable, and safe repair!!! read more

My girlfriend dropped her iPhone 6s and destroyed the screen. Went here soon after and got it fixed in 30mins. Great quality and definitely would go here again or recommend it to someone with the same problem read more

Fast friendly service anytime of the day at awesome prices! He offered to help me with the screen coming off my phone and fixed it when others told me the whole screen needed to be replaced. read more

I dropped my iPhone 6 today and shattered the screen. My cell service provider wanted to sell me a new phone. The insurance policy they sold me required a $100 deductible. But for much less than that William had my phone looking and working like new. Give him a chance when this happens to you. You won't be sorry. read more

I sent a text message about my phone and shortly received a message. He was very accommodating to being able to pick up my phone a bit earlier. The service was excellent and my phone was repaired quickly. Although this is a business from home it is very fast and affordable. This is is the second time I bring my phone & he also throws in a temper glass. You can't beat this price! read more

Best price in and out of town and on top of that great quality work !! I would highly recommend any cellphone repairs be done here !! In about half hour my blacked out phone screen was ready to go , will definitely come back in the future for more cellphone repairs if needed ! Thanks again for the service ! read more

Phone was completely out of commission with a broken screen. Took it here and within 30 minutes it was as good as new. Good price and service read more

I was shopping around to see who would fix my broken screen on my iPhone 5s . I stumbled upon this place and I'm glad I found it . William the owner is an honest guy, he does his job fast . It litterly took him only 1 hour to fix my screen and gave me a free temperd glass. I have taken 2 of my iPhone's to him and he has done a great job . Thanks once again William. read more

Excellent work! Minimal wait time. Very responsive. Got my iPhone screen fixed and looks good, as new. Fixed at a great price. Lower than other competitors I looked into. Thank you Rivera Cell Phone Factory! read more

Fast responder. Great customer service. Called to get my iPhone 6 plus screen repaired and helped me to get the part by the next day. Definitely recommend this place to anyone looking to get their phone repaired. 10/10 read more

Cracked my iPhone 6 Plus glass took it to Rivera cell phone factory the service was Great, fast and super friendly even gave me a free tempered glass screen protector, definitely would recommend this place and the service was outstanding. Way to go!! Thank you read more

This guy is Amazing,Fast and great Iphone repairs, screen and battery at amazing price.Highly recommended.

Fast service ! Cheap and affordable ! Also got a free stylist pen ! & the guy is a sweetie pie ! :) I've gotten my phone fixed about three times. Bc I haven't learned my lesson to get a case but every time there are no glitches ! Everything always works great ! Best iPhone repair in all my days ! read more

Great Service! Needed a replacement for the entire LCD for my I phone 5c and looks like new after they fixed it. It had a glossy finish and they were good about letting me know where in the process the phone was at when fixing it. Would recommend. read more

My iPhone charging port went out on me and I had to get my phone fixed ASAP. I found this place on Craigslist and I'm glad I did ! Phone was repaired in less than hour and was very affordable! My go to spot if anything happens to my phone again. Highly recommend to everyone ! read more

Having a 15 ur old daughter equipped with an iPhone 7 is challenging. Yes, once again she dropped and shattered her screen and the LCD. I emailed William on a Sunday morning and he responded IMMEDIATELY with answers to all my questions regarding the repair. Had to order the part and said it wouldn't be here until the following Friday. I was taken back when he called me on Tuesday and said the part was there and he was available to fix it immediately. I took it there and in 1 hour it was back to perfect. Anyone that is checking out Williams reviews....believe each and every positive one you read. He is fast, reasonable, and really knows what he is doing. I recommend him highly as well. I told him I hope I didn't have to see him again but in the event of another teenage mishap....I will not hesitate to call on him again. Thank you William!!!! read more

So happy to have found Riviera cell phone factory to repair my iPhone great price great service very knowledgeable technician the repairs we're done while I waited my phone is working like new I would recommend them to all my friends and family. read more

Will is a very knowledgable guy when it comes to iPhones. Showed me everything he did step by step and was very quick and efficient (20-25 minutes) fixed one of my cracked iPhones with a bad LCD and another iPhone with a cracked screen and battery replacement for the greatest price I can find in San Diego. Overall great job and did the job in a very efficient and timely manner! read more

My iPhone screen was completely totaled but he walked me through the process and did an excellent job at fixing it! Within 20 minutes it was fixed. Really happy I found him! Recommend coming here! Excellent prices. Saved my phone completely!!!! read more

Shopping online to buy a new screen kit for an iphone 6 led me to find that there is a glass only replacement option, but also that it is not as simple to replace as the entire Digitizer, LCD and Glass kit is. So I decided to look for a professional to see if it was possible. What I got from this business was just short of being called stupid as they were anything but professionals. The person on the other end of the texts starting saying that they couldn't read my mind about what I wanted and that if I didn't know the process, and that I thought that it came off like tempered glass. They then said that they don't repair iPhones if you don't know the process and I could go somewhere else. I then told them that I knew the Glass only replacement was possible and that's why I had inquired to a professional. That people in general are not going to know the process and that's why they ask professionals so they can be educated not told that they are stupid and that because they don't know how to do the job they are willing to hire someone else to do, that they aren't going to do it. If this is their business then they should educated and no belittle people for questions. They then answered that it made them upset when someone does not know and hard to explain. By all means if you want to get told off for asking questions go to this business. read more