July 30th I negotiated a roofing job from representative Eddie for DFI Remodeling, LLC +1 (210)…read more983-8221. He stated the first check from Liberty Mutual for $2642.36 would be used to order materials. Aug. 15, 2026, 10:31 am, I Apple paid Eddie $2600. Aug. 25th, I asked for a timeline at 1:13pm. At 3:34pm Eddie stated he'll check with office. At 7:06 pm he stated the office had nothing signed by me and for me to check my email. Aug 27 at 7:50 am I sent a screen shot showing that I have not received any Docusign correspondence June and asked who the email address was from so I could reverse search for the email. Aug 29th at 9:46 am, I asked Eddie again to please send the contract. Sept 4th at 5:52 pm, I asked for a timeline again for the contract, materials, work scheduled and eta for completion. I haven't had a response from Eddie since Aug 27th. On Sept 5th at 2:16 pm, I asked to just have my $2600 returned. Sept 12th, 1:31 pm, Sept 14th, 1:20 pm, I texted again, "Hi Eddie, can you please send me your email please. Following up. I'd like for the return of the $2600 since there was never a contract, work started and no follow up, no contact and service rendered. I'm moving in a different direction. Thank you and I look forward to being in contact. Ms. SP Sept 14, at 1:20 pm, I texted again, Hi Eddie, I have a company that can have the project done by this weekend. What's the ETA on returning the initial $2600 funds? address, TX 78666. FINALLY, Sept 15th at 11:26 am Eddie replied, Hey SP we will work quickly on getting you an invoice for services provided this far and hash out any remaining balance or refunds, thank you. Aug 21st, I texted Eddie again asking to please finalize this. As of today, I still haven't received any email, text or refund from DFI, Remodeling, LLC. I need help. I left a BBB complaint today. This is an insurance claim and I need to get the work completed.