Byron Center location: Chris DeRuischer's entire team was incredibly kind, prompt, communicative,…read moreinformative and responsive - what more could you ask for?! A stellar team all around. I chose the Byron Center location due to the high quality of service but I'm sure the Beltline location is just as phenomenal. Their company-wide processes are iron clad and they're very much on top of their game. As a first-time home buyer I had many questions which Churchill answered with patience and expertise. They also provide unbeatable support around the clock, along with programs and options other lenders do not. They'll be my mortgage lenders for life!

Josh was absolutely amazing to work with! Being a first time homebuyer, I was extremely…read moreintimidated. Josh made the process so simple and easy! He sat down with me and explained everything! His explanations were so easy to grasp and understand, but was always willing to explain again if needed. He was very prompt, answering questions almost immediately via text or email. He also provided weekly video updates every Friday afternoon staying where we were with the process. I appreciate everything Josh did, especially achieving final approval to close in just 14 DAYS! He is absolutely incredible, and I will definitely be returning in the future. The other teammates do a lot of behind the scenes action, but are also great about promptly contacting you when needed! I highly recommend Josh and Churchill Mortgage!

Can't say enough about Amber Wagner at Treadstone. A few years ago, I was preapproved through a…read morecredit union, but once I finally got an offer accepted, they suddenly couldn't approve me anymore. My agent suggested Treadstone, and Amber swooped in and got me approved. Enter today, I moved on to my next home and went to Amber right away. She got me fully approved with no hiccups, kept me informed the entire time, and I moved into my new house with no problems at all. Three thumbs up for Treadstone and Team Amber!

I can not recommend Treadstone enough! My husband and I used this company to purchase our first…read morehome and the process was seamless. From the beginning to the end the team at Treadstone helped us through the process with great communication and care. Amy, Katie, and Kevin were amazing to work with. I'm so happy that we decided to work with this company!

Came highly recommended. Spoke with several people in the communitee, "Oh Shyanne with VanDyk is…read morethe best." When I met her I felt she was on top of her game and we are in good hands. We were already looking at a home and needed to get pre qualified prior to making an offer. We made an offer that was accepted. Tried to contact Shyanne Steed last week after our offer was accepted and she has abandoned us. No call no text, no email, just a hard inquiry on our credit report and now the need to jump through hoops to find a new lender. I have purchased several homes in my life time and it is a pain. If you need stress and extra trouble, these are your people

I am the Seller of a property in which the Buyer is using VanDyk Mortgage. Over the years I have…read morepurchased and sold 5 parcels of property and never had issues to the degree that I have with this mortgage broker. We have been in the process of trying to sell the property to the same Buyer for the past approx. 6 months and still have not closed as a result of issues with the mortgage broker and the title company (Chicago Title Company). I have never been involved with such incompetent and ineffectual personnel. Problems stemming from not following instructions of the Seller, understanding basic arithmetic, and providing incorrect information on tax matters to a party who is an accountant.

This was my first time buying a home and I was guided through the process with ease. They made…read moresure I understood everything that was taking place and kept me well informed all while making sure I was comfortable as we moved forward with each step.

From the owner: At Guild Mortgage Inlanta, we believe every happy closing starts with a great relationship, which…read morein turn starts with great conversations and a lot of legwork. That means learning up front what's most important to you, what programs suit your life circumstance, and what you goals are. That also means proactive problem prevention through meticulous prep work on our end. Our team focuses on being the local home loan specialist for Jumbo, FHA, VA, RD, Conventional and MSHDA mortgages.

Great people on the customer service line but all their back office processes and computer systems…read moreare horribly, exxxxxtremely, relentlessly customer-unfriendly. My Pacific time credit union held my mortgage and suddenly transferred it to these Eastern types (my credit union's fault, not this LLC's fault). Interface to new outfit immediately exposed their strength (good-hearted, hard working , polite, Midwest-U.S. front line phone talent) and their weaknesses (unable to provide a payment coupon book, sometimes don't get payments mailed in plenty of time to them on time or at all, defective computer programming that improperly doesn't credit payment, intransigent management that won't talk w/a customer, intransigent IT that won't directly hear from customers about their defects). That said, this was not a mortgage this LLC originated, but obtained. Their mortgage origination processes *may* be less defective, but I suspect once established, the customer would still be exposed to the defective back office processes and the defective management behind them. I'm pretty sure these this outfit is not a Bunco scheme, but given how much bunco there is in U.S. finance these days, it's a terrible tell that their business behaviors looks so much like a bunco scheme. I wish their front-line phone people could get beamed out and into a company that deserves them.

I'm getting very concerned every time I call about progress. I never speak to anyone, always a…read morevoicemail and never call back. I hope I have not gotten scammed into giving all my private information. Okay, to someone that is not legit.

There is not a group of more knowledgable loan officers and mortgage professionals in West…read moreMichigan. This team has decades of experience and excellent customer service. Much better than the " big bank " in a box or the online companies who know little about the local market and are only available from 9-5. Our loan officer is available evenings and weekends, so if we find a house and want to make an offer on Saturday we can talk to Him. Use a Loan officer who is educated, if you need help.

From the owner: Benchmark Mortgage specializes in providing quality home loan financing at the highest levels…read more Benchmark is a National lender with an office right here in Grand Rapids to serve our local community. Whether your are considering the purchase of a new home or refinancing your existing home, you will find Benchmark's commitment to service and excellence unsurpassed in the Industry. We appreciate the opportunity to assist with your next real estate transaction!

Tom Girardot and his team at Team Mortgage was hands down 5+ star rating!! I can not speak highly…read moreenough about Tom and his dedicated group going above and beyond for me to get financed for the home of my dreams!! I had been turned down by banks in my area... due to not having a "Perfect Credit Score". I thought I would not get financed, but Team Mortgage changed all of that and I'm happy to say Tom made it possible for me to own my own home without a ridiculously high interest rate. Tom and his staff offered OUTSTANDING Customer Service, Communication, Dedication, and Detail to me and my loan!! I cannot say enough about how much I appreciate Tom and his team of professionals going the extra mile for me to make sure my loan approval, processing, and closure went smoothly and stress-free!! Without Team Mortgage I would still be renting - WORDS CAN'T EXPRESS ENOUGH GRATITUDE TO TOM & HIS STAFF FOR THEIR DEDICATION & HARD WORK THAT MADE IT POSSIBLE FOR ME TO SAY "Home Sweet Home" to my new house!! Thank you Tom Girardot & your entire team at Team Mortgage- YOU GUY'S ROCK! Keep up the outstanding service!!

Tom Giradot has screwed us over royally. Because he refused to let his team take on any jobs he was…read more"worn out" and didn't pay attention to the tax bracket our house was in. Now, the past 6 months, during a pandemic we are paying an extra $700 a month and we can't do a thing about it unless we completely refinance. And that doesnt include the extra few thousand we had to pay for city taxes and could only get resolved after almost a year because the committee overseeing that issue meets twice a year. And because it is out of his hands there are zero repercussions for him. Oh and he also lost all of our paperwork then forgot we even gave it to him. Thankfully it was eventually found. Go ANYWHERE ELSE.

If I had the option I would give it half a star. The time I've been there has been the worse from…read moreany apartment in allendale. My first 2 weeks there the apartment above mines flooded their bathroom which flooded my entire room and bathroom. The front office and maintenance took their sweet time to reply to my situation. Once they did it was about a 2 week process me and my dog couldn't sleep in the room. The water sat in the carpet and in the walls for about 3-4 days before maintenance did anything. It was the lack of urgency that drove me mad. I basically slept in my car and on the couch for 2 weeks. After move out I am now being charged for the carpet being lifted and messed up do to maintenance lifting it to dry it. What a terrible company.