Came highly recommended. Spoke with several people in the communitee, "Oh Shyanne with VanDyk is…read morethe best." When I met her I felt she was on top of her game and we are in good hands. We were already looking at a home and needed to get pre qualified prior to making an offer. We made an offer that was accepted. Tried to contact Shyanne Steed last week after our offer was accepted and she has abandoned us. No call no text, no email, just a hard inquiry on our credit report and now the need to jump through hoops to find a new lender. I have purchased several homes in my life time and it is a pain. If you need stress and extra trouble, these are your people

I am the Seller of a property in which the Buyer is using VanDyk Mortgage. Over the years I have…read morepurchased and sold 5 parcels of property and never had issues to the degree that I have with this mortgage broker. We have been in the process of trying to sell the property to the same Buyer for the past approx. 6 months and still have not closed as a result of issues with the mortgage broker and the title company (Chicago Title Company). I have never been involved with such incompetent and ineffectual personnel. Problems stemming from not following instructions of the Seller, understanding basic arithmetic, and providing incorrect information on tax matters to a party who is an accountant.

They made buying a house easy! Their digital process was seamless and their customer service was…read moreperfect!! Our LO was accessible at all times and readily answered any questions I had. Their underwriting department works diligently to ensure on on-time closing! Thank you Guaranteed Rate!

Alex Ulrich was very unprofessional and incompetent. He did not put the customer first and made…read moremany excuses for his own disorganization which delayed the closing. He also blamed the underwriters in his own company for the more than three month process. Alex was provided with everything he asked for promptly and he still failed to deliver timely responses. In fact, he lost a very crucial email that had to be sent to him again with his own acknowledgment of receipt. Embarrassing. Additionally, Alex provided false information about the closing costs for a VA loan. His behavior demonstrated his lack of understanding and desire to help the customer feel comfortable, especially when there were so many questions due to mistakes. He did not listen to feedback and provided incorrect data to the title company. My name was spelled wrong! This was a miserable failure. I recommend choosing a different mortgage broker.

From the owner: Mortgage Lender and broker, funding loans for refinances and new home purchases. We specialize in…read moreconventional, FHA, VA and Rural Development Lending. We meet with our clients face to face to make sure there is a level of trust and complete understanding of the loan process.

Colin Quiney gets it! He treated our loan with "TLC". Have proudly recommended Colin to my family…read moremembers in need of a home loan and/or refinancing. He did a phenomenal job and I highly recommend him.

I went in nervous and Charles put me completely at ease. My taxes were done within an hour and he…read moreeven found deductions I wasnt aware applied

Had our taxes done by Mike. We were in and out in less than an hour. Mike made it a painless, easy…read moreexperience. His years of experience, and knowledge really show. Found our new tax guy for years to come!