I had a very disappointing experience at Cherry Hill Dental that I feel others should be aware of…read more I went in for a cleaning on April 24, 2025, and no one told me beforehand that my insurance (Delta Dental) wouldn't cover it. I later found out -- two months after the visit when I called Delta myself -- that I wasn't eligible for another cleaning until May 6th. Had they been honest upfront, I would have simply rescheduled. To make matters worse, they charged me for X-rays they already had from my previous dentist. Cherry Hill even confirmed they received them the day before my appointment -- yet they took more and billed me anyway without ever discussing it. At the end of the appointment, they mentioned I needed a filling, but told me I couldn't even schedule it unless I paid in full or signed up for a payment plan. That was the first time it was brought up -- nothing about that was mentioned before or during the actual appointment. I even asked them to review their video footage to prove that someone came in to explain these charges ahead of time -- because no one did. Everything was only discussed after the fact, at the front desk, which left me with unexpected bills. This office seriously lacks transparency and communication. I've never had an experience like this at any other dental office, and I won't be returning. Be careful and ask a lot of questions -- because they won't volunteer the info.

We used the Columbia office for my daughter and had an excellent experience. So I visited the JC…read moreoffice for my dental work. The staff at the JC office were incredibly unprofessional and totally unresponsive. I was repeatedly promised return phone calls from the insurance coordinator and support staff- literally calling from February through June-their staff totally dropped the ball and NEVER would call back although every time I spoke with them they guaranteed me they would call back THAT DAY! After 5 months of unprofessionalism, we are DONE with Cherry Hill Dental!!! I wish I had read other reviews- the Columbia location has a "good" rating- the JC office, very "poor"! That totally sums up our experience also.

Rude hateful staff and management. Refused to check a voicemail that had payment info demanded i…read morepay at the desk then escorted me out. Will not be back this business should be closed.

When you expect professional caring people and they just make it hurt more…read more Not only was my issue not fixed but all other dentists were closed by the time I was out

Dr. Gassen did a root canal in his office, rather than referring me to a specialist. That would…read morehave been OK except it took longer that he expected and the novacaine wore off before he was done, which was very painful. And when he put the crown in after that, once again the novacaine wore off before he was done and it was very painful again.

A great mix of professional staff with a good neighbor attitude. They soften the blow of going to…read morethe dentist. I hesitate to say that I look forward to going, but certainly don't mind at all. I am sure my teeth are the better for it. The small talk you get when you have the suction thingy in your mouth is better than what you get from your average bartender.

From the owner: We recognize that all our patients are unique and deserve to receive dental care that reflects…read moretheir individual needs. Our experienced and talented dentists and dental team is committed to working with you and your family to create a comfortable, stress-free, and rewarding dental experience every time you visit our practice.

Was able to get an appointment without having to wait for weeks. Office staff friendly Dental…read morestaff kind and caring Dr Johnson patient and I felt that he truly cared about providing me with a good result . Very positive experience and would highly recommend

My mom had tooth pulled and she has been in a lot of pain. (More so than any other time she had…read moretooth pulled) She called the weekend emergency line and did not get a call back -so unsure why they even have this . Then they got her in Monday morning and Dr Johnson was arrogant and said anytime u get tooth pulled and you have a hole, it hurts. Well DUH, but this was a worse pain than normal. He said it was hard to tell if dry socket. But he made her feel dumb. She hadnt been to dentist in a long time and now is even debating going to another bc of this. Please do better with customer care.

Dr. Dunville has been my families provider for many years…read more I will not go back due to the rude treatment I received at the front desk today, and hope for Dr Dunvilles sake she is not hurting his business too bad. Been back and think the Dr. and his staff have definitely upgraded their customer service over the last few years.. everyone has been absolutely .......great.

My whole family uses Dr. Dunville. We have always had a great experience with his staff and with…read morehim. They are all very friendly and professional and answer any of my questions. It is very easy to make appointments and there is very little waiting room time.

Diamond Ridge Dentistry is by far the best Dentist office in Mid-Missouri. Cutting edge dentistry…read morecoupled with the best Dentist's and staff anywhere!

From the owner: For over 20 years, Diamond Ridge Dentistry has been providing the residents of Jefferson City,…read moreMissouri, with quality-driven dental care in a friendly, honest, and progressive environment. We take great pride in our work and continually strive to improve the quality of our service and the satisfaction of our customers. Call us today to schedule an appointment!