My daughter and I brought my 9 and 10 year old grandsons here. We were a bit nervous of the mixed…read morereviews. The price for a family suit on a Wednesday with 4 passes to the water park is very reasonable. Upon arrival check in was simple and went pretty quickly. You are allowed to start your fun before the room is ready, which is good because the waterpark closes at 8 and opens at 10 am. You can also continue to play after check out. We found this very nice because you wouldn't get much time to play if not. Our room was ready early but our bands didn't open our room so they gave us new ones. The girls working were friendly and helped us sort it out quickly. We were disappointed to find hair in both of our beds. We called and requested fresh bedding because we wanted to get playing. They never came but they did give us a new room, also with hair on the sheets. Our cleaning person came in and we watched her replace the pillowcases with clean right off the cart and guess what? Still hair! This is a laundry issue but we were relieved to know it wasn't because our beds were dirty. This was our only negative issue. Our room was clean and spacious. The pull out sofa wasn't the most comfy but we were so wore out we slept well. The Waterpark wasn't very crowded and it was very fun for our boys! My grandson said he felt like a VIP and they will both remember this fun time. The workers keep a very good eye on things. We felt safe. There's a Dunkin Donuts in the lobby and you can order on an app which I recommend because I ordered at the kiosk and waited 30 mins for 2 coffees. ($9) I would recommend ordering ahead and pick it up when you get a text to save waiting too long. We brought in snacks and drinks to our room. We had a fridge but no microwave. Overall we all agree it was a great time and we will return. The kids loved everything and they said their review is "great"!

My feelings are really mixed here. The good: The staff were…read morevery friendly. The kiosk check in process was a breeze, and I LOVE that water park wristbands double as room keys because it's one less thing to worry about losing. The onsite Dunkin offered good food at reasonable prices. The drinks were really good and felt like they justified their price because they were huge. The hotel rooms were very nice. The arcade was nice, and provided a good variety of games. The bad: Paying for parking is a huge turn-off. It's $20 per day just to park in an ordinary parking lot, which seems like an excessive charge that the resort knows it can get away with because people have to park. Strategies like that feel like they're trying to squeeze every nickel and dime out of patrons. The water park, itself, isn't great. There's two nice-sized tube slides and some very short body slides. The lazy river is also very short and filled with empty tubes in a way that feels claustrophobic. The hot tubs are nice. But it just doesn't feel like there's anything particularly exciting to do. Once you've been down the slides a few times and checked out the hot tubs, that's mostly it unless you're a little kid (there's a few activities that are geared for young kids). Overall: If you want a good resort experience, you can get it here. If you want a good water park experience, you've got much better options nearby.

Wonderful experience! The vibe was very relaxing and the facility beautiful. This was my third…read morevisit. I highly recommend the hydro facial and really enjoyed the deep tissue massage.

What a wonderful establishment! I feel like I stumbled upon a gem!…read more So, I set up an appointment on a whim after traveling in from Denver and arriving with a very sore neck. I scheduled a massage (on the wrong day in my error!‍), and I cannot say enough about the professionalism and kindness of the staff. They were exceptional from the moment I arrived (which, as noted, was on the wrong day and and entire week early). The staff were as accommodating as could be, and they managed to work me on for a 30-minute massage with the wonderfully talented and gifted Kathleen! She was exceptional at diagnosing things and helping me work through the pain in my neck and other things I didn't even realize were troubling me! Additionally, the accommodations are lovely! The facility is beautiful with attention to every detail from the immaculate locker rooms down to the infused water and carefully packaged snacks. It's a top-notch spa experience in every sense! Next time you find yourself in the area, I highly recommend checking out Spa Catawba. I assure you, you will not be disappointed!

Stayed here 2 days while visiting Cedar Point. Great staff,…read moreclean, wonderful breakfast buffet every morning. Kitchen staff kept up with the crowd both days and everything was filled as soon as they saw it needed filling. More like a buffet brunch. Something for everyone on the buffet. Kids loved it. Kudos to the staff working breakfast. This hotel has an indoor and outdoor pool, game room with about 8-10 machines, a restaurant club, and bars in the hotel. We had a room right next to the outdoor pool so I thought it was going to be bad but to our surprise everyone was out of the pool and quiet by 10:15 pm. More Comfort Suites should follow this location. Can't go wrong for the price either. The only problem which was not really the hotels fault was that my son left his prescription ray bans on the night stand. I immediately called the hotel on the way back to Chicago to catch his flight. The guy at the front desk said he would go check and call me back. He called me back about an hour later and said he didn't find anything but told housekeeping to double check. A few hours later someone else called and said they found them. The guest service agent said I could get them back if I gave her my credit card information which I did, so they could mail them back to us in Houston. Great customer service? It couldn't cost that much to send them out to Texas if they actually do and I'm hoping they do. No towels left in the room on the 2nd day. Had to go get them up front when we got back from the park. This is the only reason I am giving it 3 stars otherwise I'd give them 4.5 because it is a good hotel in a great location with great service otherwise. We will return and highly recommend it to anyone who is looking for a place to stay and eat without paying an arm and a leg.

Dirty, smells and my husband fell in the pool area and not one single employee ask how he was or…read morechecked in or anything however the random 20 people who were staying there did and a nurse who happened to be staying there too. Won't ever return and they really need to learn to clean there white bed sheets covered in black hair. My hair is blonde so we know it's not mine ‍‍

An unreal place full of massive waterslides, liminal spaces, and incredible, Uber-American sights…read more The indoor waterpark is one of the best I've ever been to. Unfortunately it was cold and rainy so we couldn't enjoy the outdoor waterpark, but that didn't matter to the kids, who marveled at the towering water slides and play areas. The whole place was very clean, nothing like Great Wolf Lodge. Customer service was great everywhere we went. Like any theme park these days, EVERYTHING is monetized, and everything is VERY expensive. Nothing is complimentary, and there's no breakfast or fresh coffee in the morning for free. The room itself was... fine. We got a suite so the size was nice and the beds were clean and comfy, but the bathroom is bizarre. First, there is no fan in the toilet area. HUGE no-no and seems like an easy fix. Second, the sink is outside of the bathroom. I can see how if you have multiple people getting ready this could speed things up, but without a fan blocking some of the, ahem, noise, it makes things supremely awkward. The rooms could use a makeover/upgrade, but the facility overall is quite nice and huge.

Stayed at the Kalahari again this year for Colossalcon. Starting to feel like they hate guests that…read morestay during that event, even though it is the biggest event they have all year (I asked). I called a week prior to confirm everything was ok with my reservation, day of I preregistered about 3pm (check in starts at 4pm), then went through most of check in at the desk as I bought gift cards in advance. They checked me in and charged the cards then realized the 2 bed 2 bath suite I booked wasn't there due to a recent system update a month prior. They downgraded me to a 2 queen sofa and refunded the difference onto gift cards. First offered the wrong amount. This took 3 staff including a manager about 40 minutes and we weren't offered anything extra like a free bag or towel. I was afraid to ask as I was worried they'd penalize me or would mess it up and charge me. The room was on the far point of the hotel, window was open with no screen, and a broken window sill. There was only one ice water station other than water fountains throughout the conference center. The con center was far colder than the resort side (needed a jacket). Now I will say the parking was well managed, they had plenty of staff directing parking. The lazy river was closed most of our stay and I wasn't allowed to ride Dawn Breaker. They said it's cause I'm under 100lbs, but I was a 2nd rider not single as the posted guidelines only said single riders needed to be at least 100lbs. Early check out again for congoers (10 instead of 11am). The waterpark was at least clean. Some rides were closed, but not too long other than the lazy river. Room was also clean. Bottles were tamper proof for peace of mind. Microwave, mini fridge, and coffee maker in room. Overall the stay was ok, but not great.

The hotel was ok I think It could use a refresh it smelled like cleaner and very musty it wasn't…read morejust the room it was the hallway to the only part that smell bad was the lobby the one good thing was that they where making people smoke-vape outside the breakfast was decent good selection if you are looking for a big hot breakfast this place is not for you but the eggs and sausage where hot and good that they had pool was nice service was nice would stay here again

If I could give less than 1 star I would. We were forced to stay here for a tournament "stay to…read moreplay". the hotel is gross. Dirty air conditioners, rooms not cleaned, ice Buckets filthy, pool not cleaned Door cards deactivating EVERY DAY multiple times. My refrigerator didnt work. Third day they got me a new one (Not better, but here was iced up freezer). Day 2 no hot water the rest of the time. It really is a shame that that's where we were forced to stay. Staff was very nice and tried to be helpful but there is nothing they could do. Impossible situation. Would not stay here again. Would recommend that if you get forced, you fight it.

SōLSTAY is a glamping retreat on a marina in Sandusky. It feels like a perfect nautical getaway…read more It's an ideal place to disconnect, reconnect with nature, and sleep in unique accommodations. When I visited for a book event (The Cozy Chapter), I found myself thinking - "Wait, is this Ohio? How amazing! Vacay vibes!" Accommodations: Lodging is definitely very unique compared to the surrounding options. Accommodations include houseboats or cottages with various tiers. Lodging accommodates anywhere from 2 to 8 people (plus pets). Both cottages and houseboats have big windows to look at the marina and surrounding nature. Houseboats seem like the most exciting option (they gently sway in water). All lodging includes shared hot tub, floating sauna, and wifi. Pricing is comparable to a hotel starting around $143 (varies based on dates and selection). Pricing and what's included are clearly stated. I think that prices are well worth it. Photos show the exact view you'd see outside your windows and interior accommodations. Interior seems very well designed and picture perfect. Some accommodations don't include shower/bathroom which are shareable onsite. Booking is available on Airbnb and on their website. Parking is available onsite. Activities: There are plenty of activities to do while vacationing. Offsite Cedar Point is minutes away. Onsite there are fishing, hiking (large property), boat tours and boating, kayaking, birding, relaxing by the fire, relaxing by the water in the Adirondack chairs, floating sauna and hot tub. No swimming is available in the marina (not deep), but there is another water location on the property. There's a store onsite where you can play board games or grab any essentials you might have forgotten. Events: I visited for an event series at SōLSTAY - The Cozy Chapter (booked via Eventbrite). It includes book discussion on particular book genre, crafts, book swap, gift, conversations about favorite reads, and community at the SōLSTAY store. The event is ticketed, opened to lodging guests and visitors. Guests can purchase tickets for the season or drop in. I loved the event! Everyone was super friendly, welcoming, social, and in sync. The organizers were so sweet and amazing, even more friendly than I would reasonably expect! They were just really good people! I also found out that they have little free library onsite for any readers who stay here. Book events should return in the colder months. While I only dropped in for an event, I already have plans to return and lodge! They have an all day retreat coming up in the fall! I can't wait to recharge at this dreamy location - lodge, retreat, and use an amazing floating sauna! I'm telling you, you have to experience this place!

We had a nice, brief stay here. Super convenient and close to Cedar Point. Check-in was easy and we…read morefound the mini houseboat to be cozy and comfortable. Restrooms and showers were in a portable trailer, which were clean during our stay. They also had a bunch of nice amenities, including a hot tub, mini golf, cornhole, etc. but unfortunately we weren't there long enough to take advantage of them. Next time!

Location 10/10 Up to 10 minute drives to cedar point, bars,…read morerestaurants, and downtown Sandusky. It would be super lovely if there was a shuttle between cedar point and their hotel properties. Rooms 7/10 We had a combination room. The doors were difficult to keep open so we could go between the two. They were okay. The floors were kinda gross, wouldn't recommend walking on them without shoes. There isn't really anywhere to unpack your clothes. The mattress was okay. The pillows were terrible and super flat, my neck hurt waking up each morning. The bathrooms were clean, there was shampoo, conditioner, and body wash mounted on the shower wall, but one of the rooms conditioner and body wash was completely empty and the staff never replaced it even after we asked. It was really nice to have both a mini fridge and a microwave in both rooms. Waterpark 8/10 Decent. Lots of slides, different sizes for all ages. It was really disappointing that the hot tub was closed though. Woulda been nice to stick our feet in after long days of walking at cedar point. Cafe in the Lobby: - Coffee 0/10 The employees don't know how to make majority of the drinks they have on their menu. We ordered an American with cream and a vanilla latte with oat milk one morning and the americano had no creamer and the entire latte was white; It was fully oat milk and no espresso at all. Absolutely disgusting. - Pizza 8/10. actually was ok. Looked like a frozen pizza. Tasted like a frozen pizza. Other amenities: Very little kid friendly between the dance parties, and craft room. The arcade was a decent size and lots of games. I also like that they offered mini golf, bowling and an escape room. However, they were kinda pricey.

I'll start off by saying that the water park, itself, is very nice. It's a good size, with a…read morevariety of activities for younger and older folks to enjoy (although no lazy river feels like a serious oversight). The arcade is also nice and spacious, with a great variety of games that seem well-maintained. However, there's some issues that really detract from the experience. Customer service was my biggest gripe. The check in guy was pretty cold at first, but later he was more helpful. I was especially disappointed with the snack bar staff. The water park snack bar is in a dimly-lit corner, and when I went in, there was no one visibly working there. After a minute, a lady came out from the back, and I asked if the snack bar was open at that time. She gave me a condescending look, and didn't say anything, as if I should obviously expect the location to be open, despite the lack of an open sign or employee behind the counter. Then another guy comes out and starts making the order and neither him nor his coworker talked at all, just kinda scowled and made my partner and I feel like we were doing something wrong just by being respectful paying customers. They were the kind of workers I'd expect to see at a run-down McDonald's late at night, not a family vacation resort. The hotel itself is also nothing special. The beds are small and not particularly comfy, but the rooms are clean and nice enough. But the walls are THIN and you hear way too much noise from other guests. Overall: good waterpark+okay hotel+bad staff=mixed experience