All 3 individuals that provided service were very pleasant and professional. Price was reasonable…read moreand the service was done very much to my satisfaction. Machen will be my go to going forward.

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

I tried to call them for some basic plumbing work. Their mailbox was "full" so I could not leave a…read moremessage. I would not recommend them.

Outstanding service! Nice guys, know what they're doing, prompt and efficient. I highly recommend…read morethem.

Right on time, Was speedy doing job. Very nice person. Decent cost. Will call on him again later…read morewhen needed.

Reply was quick and helpful just trying to find a handyman local and reliable. Getting someone to…read moreReply is a plus.

Great service. I hired them to fix a major home clocked pipeline for multiple rooms and they were…read moreout to diagnose to issue immediately. The pipe was scheduled to be repaired the next morning after diagnosing the problem and only took an hour. The experts even verified by testing all lines to make sure the issue was resolved. I strongly recommend these guys if you want the job done right. My total cost was $435.00 a price I'm comfortable with knowing it was done right rather than paying someone else by the hour and getting uncertain results. Good job guys and thank you for being there! :)

Power was out in parts of the house and some lights were flickering. Called them, they came check…read morethe fuse box and said it was an issue for the power company. The tech sat in his truck until the power company fixed the cause of the power surge and then brought us a bill for $600 (despite doing nothing but watch someone else work).

Had them come out to look at water heater issue. Agreed to replace it. Scheduled another visit for…read more2 weeks after. No Call-No Showed me. Tried to reach out and get nothing back. Very unprofessional of you guys to do this to me. It's been a month now since you scheduled me. If they'd ghost me over this I feel they've done this to lots of others. Edit: You could have been professional enough to call and let me know rather than purposely ghosting me (like a kid) and then lying to my warranty company stating you were waiting on authorization from them (which you received the next day after the initial visit to my house). I'll be sure to pass on the message along that you're claiming to not doing business with them anymore.

My journey started when I purchased my home in 2017. I love my home and the area; however, the…read moreplumbing issues has been a nightmare!! Since that time, I have become acquainted with several plumbers due to having backed up drains at various different times. I have had pipes replaced several times in different locations, but the problem seems to always to resurface. I have spent numerous amounts of money due to the reoccurring problems. In 2022, by the Grace of God; I had no back up issues and had started to believe that my problems were resolved. However, in January of 2023 my problems returned. This particular time was different. the problem was the same, but the plumbers and the service was totally different. The company that I did business with, dispatched plumbers from Alabama Quality Plumbing from Alexandria, Al. The plumbers were not only quality experienced plumbers, but they were also caring, considerate, kind and eager to help anyway possible. They went over and above to get the job done and done right! They did an amazing job, and I am so happy to have meet them!!