Paul was great to work with. We did have to pay before it was installed, supposedly due to a…read morepaperwork error. The carpet was good and the price was competitive.

Both Foo and his brother Paul were amazingly accommodating and kind. We had just closed on a new…read morehome and they jumped through hoops to get us our flooring before we moved into our new place. Their workers were quick professional and courteous. All and all we had a great experience thanks to the team at Shunnarah!

Building a house has been quite the nightmare and challenge. After visiting so many flooring places…read morefor selections, we found Jennifer Contorno at Issis. She was so incredibly professional, patient, caring and responsive. I have never experienced this level of service with any other vendor for our house. I will definitely be back and recommend her and Issis to anyone. The amount of time she spent with us was so incredible and our selections were absolutely what we are in love with because of her. Issis has such a wide variety that I couldn't find at other places. If they did have any variety they didn't have the service...crickets. No one to talk to no one to help that didn't seem like they had to be somewhere in 5 minutes and were already late. LOOK NO FURTHER!

Service and installation were great. My problem is with the quality of the Mohawk engineered…read morehardwood floors I bought. I had read that prefinished hardwood floors are more durable due to the factory finish applied. Well, these Mohawk hardwoods already have numerous nicks- way more than my previous homes on-site finished hardwood floors. Also , they have this low sheen that is IMPOSSIBlE to keep clean looking. I think the top finish is too soft. I would NOT recommend Mohawk engineered floors. This, after spending $12,000 for them. Would not use or recommend Mohawk hardwoods.

Had engineered hardwoods installed, and Tracy and the team at Carpet Warehouse were excellent to…read morework with. From product sourcing, to measuring and quoting, to the expert advice we received from the team, we were very happy all-around. The entire process from initial inquiry to completed install was handled in just a couple of weeks. After getting quotes from three different companies, I went with Carpet Warehouse primarily because of the personal interactions I had with Tracy in the initial stages. She was patient with my questions, and really seemed to care about the work. It felt like a very personalized experience with down-to-earth people. Not sales-y at all. The installers were fantastic. Efficient, tidy, friendly and professional. Their operation was so self-contained, and didn't leave our house in total chaos. They showed attention to detail and pride in the work. The new floors look beautiful. Did I mention Carpet Warehouse provided the lowest quote out of the three I received? Icing on the cake.

Bought a new home that needed new carpet, badly. Spoke with Tracy from Carpet Warehouse who came…read moreout right away for a quote. She was very friendly and knowledgeable. The prices seemed great for the selection so we scheduled for installation the following week. Installers that came were also friendly and did a great job overall. Had a couple little dings/scratches in the walls after they were done but they took care of them and were apologetic. We had our housewarming party the weekend after we had the carpet installed and we got multiple compliments on the carpet and people wanted to know what the carpet was because they liked it so much they'd like to install it also. 2 thumbs up and would recommend them!

Where do I begin? We had used Pro Source for our needs when renovating our kitchen 5 years ago…read more We loved our experience then, so when we were able to redo our master bathroom, we naturally went back to them. This time we started from scratch, new everything. I was so excited to get a completely new bathroom after 23 years of using the outdated one. The designer was a joy to work with and seemed to know what she was doing. I loved her design suggestions - but word of caution. Double check every single measurement - every single time you talk. Make the designer actually come out and physically do the measurement herself. Don't assume that she has the numbers right - even when you have given her the blue prints of your project with every measurement listed exactly. The problems began when she designed a beautiful vanity with a middle countertop cabinet between the sinks. My husband checked the measurements and realized she had made the vanity too long for the space we had. She adjusted the measurements on the bottom cabinets to fit our space, but obviously did not change the measurement of the countertop cabinet. The design picture looked beautiful, so we never thought about it not being adjusted to fit the smaller space. When it was finally put on, the cabinet was right on top of the two sinks. The lights and mirrors would have to be off-centered to fit in the space. And to make things worse, the designer, manager, and the owners would not do anything to compensate us for THEIR mistake. Other areas that were problems were 1. the beauty desk had to be redone by our carpenters because the sitting area would have required you stand and put makeup on. It was not lowered to a chair height. 2. At least $1,000 worth of extra tile (unopened boxes) were not used - and Pro Source would not take back or pay us for the extra that the designer once again over measured for. 3. The quartz people that they use took 1 month to get our material in-from measurement to installation. This caused delays to us and our workmen, meaning our contractor was out money waiting on materials. Due to these issues, this projected one month remodel took three months to finish. 4. When the quartz people finally came and were putting in the sinks, the size sinks that the designer had us buy was too large and we had to scramble to get smaller sinks. Again a measurement problem. 5. As mentioned above, the countertop cabinet did not fit our area and Pro Source says that 'we elected' not to use it and would not help us out at all. 6. To complete our countertop cabinet and the over the commode cabinet, I asked for crown molding - just a normal size. In the picture, it looked pretty. When the carpenter added the crown molding, it was double wide and almost hit our 9 foot ceilings. We had it removed. Another measurement issue. More wasted money!! As my contractor said, the Pro Source designer was putting all the bells and whistles on and doing the most expensive style that she could - to get her commission. I do not usually leave bad reviews - but I just want to warn people about the BAD EXPERIENCE we had and the thousands of dollars that we are out because we trusted their work, and their designer. We are so disappointed that the company would not compensate us AT ALL for their mistakes. Even our experienced contractor went to talk to them to say how we should be reimbursed in some way. He had never seen so many design problems. But in the end, they did nothing and we are out so much money. Habitat for Humanity will be getting some top of the line materials to enhance someone's home.

From the owner: ProSource of Birmingham is a home improvement store for contractors, builders, installers,…read moredesigners, and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

Came in the store just before closing, and was greeted when I came in the door. Alexis helped me…read morepick out a few floor tile samples to take home. She was very professional and customer service focused. We ordered the floor the next day and again, very professional and a great experience. Knowledgeable sales force who want to help you get what you need for your home. We ordered the tile, and it came in when they said it would arrive. All-in-all a great experience and I highly recommend Brians.

From the owner: Hardwood, Carpet, Ceramic Tile, Stone, Resilient/Vinyl, Laminate. Free Estimates & Financing…read moreAvailable