I would highly recommend this place. The dentist she was really nice and the staff was really nice…read more I went in for my very first appointment and I expected I had to come back to get my teeth cleaned cause that's what most dentist office do. The dentist said no, and she clean my teeth right then. Also got off the stains and spots that I were embarrassed about. Place is chill, definitely check it out. Also, the ladies up front are very nice and very helpful.

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

Dr. Rich is truly amazing. Her bedside manner is exceptional, and the entire team is such a breath…read moreof fresh air. From the moment you walk in, the environment is warm, welcoming, and filled with genuine kindness. This may sound unusual, but they feel like family, and I believe they are truly blessed. My visit today was exceptional, as always, but this one was different. My heart was heavy, and my plate has been so full that I couldn't hold back my emotions. Dr. Rich became more than my dentist today--she was a compassionate shoulder to cry on, and that meant more than words can express. I truly believe God allows people to cross paths for a reason, and today was about so much more than a dental appointment. It was a reminder that kindness, compassion, and genuine care can make all the difference in someone's life. Thank you, Dr. Rich, for lifting me up in a way you may never fully realize. Your kindness will stay with me long after today's visit.

The team here is super kind and informative! Answering all my questions and took time to assess my…read moreneeds and connect with me as a patient and as a person.

Love this team. They do an amazing job getting to know you and your family. Very smooth in and out…read morereception. I've never waited more than 5 min. Great job Chace Lake.

Not one of the, but THE best dentist and office I've ever visited and I'm glad that I did because…read moreI've definitely found my new dental home. I work between AL and TN and after having a horrible tooth extraction out of TN I obtained a dry socket while working near this dental office. I called knowing the office was closing in twenty minutes and without hesitation they told me to come right in and they would gladly pack the socket for me. Everyone within the practice was polite, nice and worked very quickly. The practice itself was beautiful inside and out. The Dentist was thorough, knowledgeable and very nice. Even though they were closed by the time he finished packing my extraction the Dentist was nonetheless friendly and patient and took the time to explain my situation with me. This practice is how a dental office should be and I could not be more grateful for the sense of urgency they felt because I was in pain. Thanks again Chace Lake Dentistry!!

TOP NOTCH! Excellent experience every time. The friendliest dental care staff, excellent work, and…read morea great place to lie back with your mouth all the way open. I highly recommend.

Always a short wait time, kind and patient staff. Easy to…read moreschedule appointments with and they send lots of reminders

I called to see if I could get in for a. Cleaning and checkup and I called another dentist they…read morequoted 129.00 this dentist quoted 299.00. ! I go to UAB dental school it's only 75.00 it is hard to get downtown but this dentist can't even do a cleaning till February 11th ! My sister was a dental hygienist and she did all cleanings ! The dentist only did the checkup and looked at X rays! Then tells you what dental work is needed . If a simple cleaning is 299.00 at this dentist I suggest you find a dentist that's not a scam!

Great staff and dentist. I've been going to Valleydale dentistry for over 10 years. Always…read moreprofessional.

I hate the idea of going to the dentist. I avoid it. I have been to them 3 times now. every time,…read moreThey put me at ease. they laugh with me. You feel that they want you to be comfortable and do what they can to make you feel so. The first cleaning was hilarious. Our back and forth wasted 15 minutes of her time. The first crown was intimidating. But he inspired trust in me. I broke my tooth! they looked at it IMMEDIATLY and scheduled a same day root canal. The 2nd crown was easier as she and her assistant were angels. my oral surgeon was..... OK. UAB or some shit.

Dr. Luna was highly unprofessional , I paid for a root canal in December(in good faith), however…read moreI'm super busy with my career and I knew that I would not be able to get back in until Jan. 2024. When I return in Jan.for the root canal Dr. Luna did not numb me well , proceeded to drill when I opened my eyes he knew something was wrong he proceeded to tell me that he was attempting to save the tooth by filling the tooth, however I paid a root canal(suspect to say the least). I said Dr. Luna I paid for a root canal? He proceeded to do the root canal. He placed me on an antibiotic after the root canal and a week later the top right side of my mouth and face were in a pain I can't began to explain, I went back to Dr Luna and he looked at the X-rays and told me there was nothing wrong other than he needed to adjust my bite ( drilling again). I left and that night the pain came back even worse, I called the office a lady answered and I explained to her the issue , she said let me look at your chart , guess what ? She saw a cavity and a filling that needed to be replaced ( that's the lie I spoke of earlier that Dr. Luna lied about). I asked to have my records transferred and they gave me this spill about no we don't want you to go anywhere else come back in so we can rectify( excuse me I most certainly will not). I had already set an appointment at a different dentist( amazing chair side manners and experience). The new office informed me they would have my records transferred and not to worry. I have to return to Dr. Luna because I have paid for my procedure already and they have to place my crown , but when I tell you I don't want to because of the experience I had it's just not enough explaining I can do. I would not recommend Dr. Luna to anyone , they claim to be so Christian beware of wolves in sheep clothing, when you are a true child of God you don't have to speak it The ACTIONS WILL SPEAK FAR LOUDER THAN WORDS..

I've used Double Oak Mountain Family Dentistry for pretty much my entire life! I refuse to change…read moreoffices and use to drive from Georgia just to see them. They have done two root canals and a crown for me and have been extremely patient and tentative to all my questions and needle phobia.

Was a patient here when I lived in Alabama. Never a fan and has many issues. Moved seven years ago…read moreout of the state and they continue to harass me even though I have repeatedly told them I'm no longer a patient. Frustrating.

If you think going to the dentist can't be enjoyable, you should give this place a try. It's like a…read morespa experience. Gentle music, calm atmosphere, massage chairs, a blanket if you want - all the things. Everyone is so kind and helpful, and the staff and doctors are so attentive. I've had regular cleanings as well as fillings and, most recently, a crown (same day!) at this location. I have zero complaints about any of these interactions. They develop a care plan with you before treatment, so there are no surprises when you're done. My 5-year old daughter also is seen here and she has developed an early enjoyment of going to the dentist, which I know is uncommon. They are so patient and gentle with her and she has no qualms about going for her cleanings. All-in-all, I would recommend this group to anyone seeking dental care.

I am writing this review based on my sister's experience working at this dental office, as well as…read morewhat she shared with me about the workplace. My sister is a Black woman, and the way Black employees were treated raised serious concerns for me. She also described what she felt was unequal treatment among employees. According to her, one white employee was allowed to contribute very little to the workplace without facing the same level of scrutiny or consequences as others. This created concerns about favoritism and unequal standards. I also learned about another Black female employee who reportedly passed out after being exposed to blood. She continued working there afterward but was reportedly fired approximately a year later. This raised additional concerns about how Black employees were treated. It seems to be a pattern with Black individuals in general. Seeing Dr. Gooch wearing a "Gulf of America" T-shirt also made me uncomfortable and contributed to my concerns about the workplace environment. Based on my sister's experience and what she shared with me, I would encourage anyone considering this office to carefully consider their options.

Started going here years ago after being referred by a friend. Honest dentistry. Highly recommend!read more

Best Dentist in the world. I love ,Love, love this place for sure. They are the ultimate best. The…read moreService is exceptional and staff is super friendly and helpful. They cleaned my teeth and got me looking great for the Spring. They are gentle and truly believe in health smiles and overall dental health. I give them 5 easy stars for sure. I will be back for my follow up in six weeks and looking forward to getting my teeth whitened.

I am extremely disappointed with the lack of communication and follow-up from your office regarding…read moremy treatment plan. May 20: My consultation was scheduled for June 24, and I provided my insurance information at that time. June 24: My appointment was canceled by the office due to staff being out, with the next available appointment not until July 6. July 6: I was informed only after arriving that my insurance could not be verified, despite having been submitted 47 days earlier. After my consultation, I spent approximately 20 minutes locating my policy number and watched the information be given to Vickie. I asked if I should wait while my coverage was verified and was told there wasn't time to complete my treatment plan that day, but that I would receive a call the following day. July 8: After not receiving a call, I contacted the office. Vickie asked if I had found the policy number, although I had already provided it on July 6. I was then asked to contact my insurance company. July 9: I confirmed my insurance was active but still under my maiden name. I accept responsibility for that oversight; however, it could have been addressed well before my appointment had I been notified when my insurance was first submitted. I provided the updated information and was told I would receive my treatment plan on July 10. July 10-16: I received no follow-up. My multiple calls on July 15 and July 16 went unanswered, and when I finally reached someone by calling from a different phone number, I was placed on hold for Vickie and never received a return call. I understand that only one person prepares treatment plans, but repeated promises of follow-up without any communication are unacceptable. It is frustrating to feel as though I have to repeatedly pursue a practice with which I am prepared to spend thousands of dollars. Timely communication and honoring commitments to patients should be a basic expectation.

I had to get my wisdom teeth moved and was referred here from my dentist. The staff was so friendly…read moreand made me feel so comfortable and at ease before my procedure. They were available for any follow up questions we had after surgery. Would highly recommend.