Saw Dr Hesse at the North Mopac Expressway location recently to say I am over the top pleased is…read morestill falls short of my visit/experience. He was as genuine as they come to find out what was causing me to feel so bad. To date they have been very good at contacting me immediately when test results arrive to get me what is needed to feel better. He went above and beyond to help me though I was about 4 hours from home for which I am very grateful! James S.

TERRIBLE / UNRELIABLE service…read more Time sensitive testing rescheduled three days in a row. Results promised in 24 - 48 hours not available. Phone call promised indicating samples taken from patient. Calls and emails in attempt to further information and to retrieve test results over several days failed to get ANY response. Completely unreliable testing with extremely poor customer service. GP. M.D.

Dr. Vik is great - you never feel rushed, and he listens to everything and asks a lot of questions…read more You can tell he's genuinely interested in long-term outcomes. Downside is that he doesn't accept insurance, so you're going to the paying out of pocket or filing separately, but the quality of care is top-notch.

Takes a lot for me to come here and write a review, but this needs to be said…read more Over the holidays took my daughter to get a rapid covid test at Vik Medical and paid $150.00 dollars for it - not a co pay that was the cost of the test there. Yes, it was convenient, clean, the Dr. was lovely and they followed up with a call a few days later.. that is all good. However, I just opened my United Healthcare Statement and they billed my insurance over $11,000.00 for the test and they were paid on $6k of it... total scam. I would have not gone back for my own test and my other daughters test if I knew they double billed like this. I have yet to received those statements!

I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.

I used to see Dr. Lee when he worked at Ascension Medical Group Seton Express Care Westlake. I miss…read morehim greatly, he was by far the best primary care physician I ever had. I am so happy to see that he is still at Concierge Health of Austin and that by his reviews other people are able to experience his excellent level of care.

Dr. Lee practices with an extraordinary combination of competency, caring and collaboration. He's…read moreclearly devoted to his patients and is consistently accessible and responsive. Being highly regarded in the medical community allows him to effectuate referrals and coordinate care with specialists as needed. He is supported by an outstanding office team, who are always welcoming and helpful. In addition, his rare blend of being both extremely professional and personable make it a privilege and a pleasure to be a patient of Manny. The individual attention and personal care you receive from Concierge Health of Austin deserves SIX STARS!

I have recently relocated to Austin and have heard of direct primary care doctors from another…read moredoctor in Miami, Florida. I paid my fees, did everything they asked but was still denied my necessary medicine. It has literally been the worst medical experience of my life.

If I could give it 10 stars, I would! I think I've been with Dr. Larson since 2017 and the…read moredifference he has made in not just my health, but my understanding of my health is priceless. I live with a variety of chronic conditions that don't play well together, and he has been with me every step of the way. He is a genuinely caring doctor who looks at the big picture of overall health, not just individual symptoms. Everyone at his practice is so kind and I feel truly supported.

I have been a patient before and after her practice changed to concierge medicine. The service is…read morequick reliable and done with extreme care. I have recommended multiple close friends to this practice and every one of them has told me they were treated with quality care.

I have been a patient for years with Dr. Rhodes. Honestly, the steroid shots for my seasonal…read moreallergies are a godsend. I would not survive the allergy season in Austin without her. They even know the correct way to file it with my insurance so that it is covered. Recently, I had a problem with my insurance coverage and they fixed it within two days; and it was a mistake I had made! Coleen the MA is a breath of fresh air! I love the staff and the information sessions that come with my membership! I recently attendees a dermatology information session which was extremely helpful. I have doubts this review will get posted since it seems that no reviews from the past two years have been posted. I would post a picture of me getting my shots but I don't think anyone wants to see a picture of my ass hahah!! I can always get an appointment within two/three days of me calling. The staff is never rude or dismissive of my medical questions which is nice since I have not found similar experiences at other doctors offices!

BEST. DOCTOR. EVAR…read more An amazing man and doctor. He cares. He listens. He recognizes that you may not have money to give a drug a "try" and gives samples, he remembers your name, your family and the story you told him about a rash you had 7 years ago. He has been recognized by his peers, Texas Monthly and ... me? i have been seeing Dr. Hahn since 99. i have gone thru many life and medical changes. He was there all the way, keeping track, being supportive and not just a doctor that breezes in and out. He takes the time to listen and answer all your questions and is HONEST. his staff is AMAZING. i recommend him to anyone who is looking for a doctor. don't hesitate if you are looking, make an appointment. You will NOT regret it and will also become a long time patient. /true story.

I will just be echoing what everyone else has said...I have never, ever been to a doctor that was…read moreso attentive. I have gone to ARC for years, and while my doctor was kind...I always felt so rushed that I would leave not even feeling like I had told him everything I had planned on. Dr. Hahn sits down, makes eye contact, LISTENS....I mean, it should all be common sense, but most doctors see so many patients it's become a cattle call just to see all of them. I am so grateful for others reviewing him so that I could find him!!

Best doctor experience ever. The staff is helpful and friendly and Dr Vega was so attentive and…read morethorough. Very affordable without insurance. Highly recommend.

I made a new patient appointment a few weeks ago, but when I arrived this morning, they said my…read moreappointment was cancelled and they could not see me. No explanation as to why it was cancelled on their end, despite me having the appointment confirmation pulled up on my phone. The woman I spoke to was unsympathetic .

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

Terrible experience! Called to get a Referral, they said it may take between 24-72 hours. Called 24…read morehours later to check on the referral only to be told they couldn't work on it because they needed the name of the Dr. before they could proceed. Called 24 hours later with the name of the Dr. only to be told they're "working" on it but now i was told it was gonna take up to 10 days. The communication is terrible and someone may tell you something one day and someone else is gonna tell you something completely different the next day. I wish these things could be said the first time instead of having to call 3 different days to get 3 different answers. The communication is terrible and seems like they don't know what they're doing. I wouldn't have an issue if these things were told in the first call i made. Ive been needing PT and its been beyond a hassle to get a referral after they recommended someone. I had a good experience in my first visit but this just voids that good visit. If you decide to go with them, make sure to ask every question and find out everything before hand so there's no surprised later.

I have been going to Dr. Grossmann's office for my physical for several years now. I primarily see…read moreher Physicians Assistant, Lauren Hodgkins. I have received clear, helpful guidance on weight loss, along with general well being. I've been able to get referrals for physical therapy to address some joint pain issues. They also have an in-house phlebotomist. A particularly appreciated this having had poor experiences in the past with annual blood draws. I would definitely recommend Dr. Grossmann, and her whole staff for your medical needs. The staff is polite appointments are almost always on time and run quickly and smoothly. I feel like I have plenty of time to discuss any issues or concerns without being rushed but also don't spend a lot of time waiting within the appointment to speak to anybody.

I've had a frustrating experience with this medical office. The physician assistant (PA) Lauren…read moreHodgkins has made multiple errors with my prescriptions and doesn't return calls. I've left messages for both the PA and the office manager, but no one has ever called me back. If you value good customer service and responsiveness, I'd recommend looking elsewhere