I have been going to Dr. Grossmann's office for my physical for several years now. I primarily see her Physicians Assistant, Lauren Hodgkins. I have received clear, helpful guidance on weight loss, along with general well being. I've been able to get referrals for physical therapy to address some joint pain issues. They also have an in-house phlebotomist. A particularly appreciated this having had poor experiences in the past with annual blood draws. I would definitely recommend Dr. Grossmann, and her whole staff for your medical needs. The staff is polite appointments are almost always on time and run quickly and smoothly. I feel like I have plenty of time to discuss any issues or concerns without being rushed but also don't spend a lot of time waiting within the appointment to speak to anybody. read more

I've had a frustrating experience with this medical office. The physician assistant (PA) Lauren Hodgkins has made multiple errors with my prescriptions and doesn't return calls. I've left messages for both the PA and the office manager, but no one has ever called me back. If you value good customer service and responsiveness, I'd recommend looking elsewhere read more

I have been a patient of Dr for many years, she never rushes through the appointment and always takes her time and asks questions. I highly recommend her. read more

I really enjoy seeing Dr. Warfield and her physician assistant for my health visits. They are both efficient and kind. Also, Dr. Warfield is responsive when I've called to ask a question. The front desk takes my message and gets back to me in a very reasonable amount of time. The office staff are friendly and warm whenever I call or when I come in for an appointment and I appreciate that. The waiting room and patient rooms are clean and tidy. The location off Duval/Jollyville is convenient and I never have a problem finding parking. I definitely recommend this practice! read more

I most definitely recommend Dr. Alicia Grossmann. She listens & addresses every thing I have concerns about without rushing me. She respects my decisions on vaccines. If I do need a referral she is careful to refer me to the best doctors around. We all love her & her staff. read more

Everyone and everything was excellent They truly work with you and together A+ Service is always appreciated. read more

They used to be good, but things have taken a turn for the worse lately. Part of the reason is that they have been absorbed into a larger medical system in late Jan 2025. Since then, it is impossible to easily make appointments. Yes, you can call, but they tell you that you will get a call back to schedule it, which never happens. To make things worse, they no longer answer any calls and your message goes into a black hole never to be heard or seen again. read more

I have received really good personal care for many years. The doctors and staff are great.

Dr. Grossman and her staff are exceptional. Over the past 5 years she has overseen my care by coordinating with various specialists, as well as managing my standard care. In her role as Primary Care Physician, she's shown a commitment to helping me establish and maintain an overall level of health I didn't expect to reach again. Their care and professionalism as well as ensuring my wishes are respected forms a solid basis. read more

I've tried to make an appointment with Dr Grossmann many times and always get a recording. They finally called me back and told me that she is not taking new patients. I wish they would have called me faster. read more

Can't get a hold of anyone on the phone. They're constantly messing up prescriptions and it takes 10 phone calls back and forth to get any issues solved. Poor healthcare. read more

Dr. Grossmann's office runs on time. The staff is friendly & the care Dr. Grossmann provides is excellent.

I nevwe rwceived an email or letter stating she was goung to Scott and Whie. Thsts fine. Shes been out on emergency leave. I get that too, but only one of her PAs are available and cant get in to see anybody. There phones are all screwed, it feels like ive been abandoned by my dr. I was in a carxaccidrnr and to hosp last week, my psin mansgement dr checked and said see your primary. I cant get in to see anyone . So is that patient abondment I think so. I use love her as m dr but, now cant even see snybody not even the other dr in her group because they dont share patients. This change has been a diaster. Im going to new dr. read more

Their billing offices are incompetent's and unconcerned with service. Somehow they got the wrong number for my insurance and I wind up being forced to pay 700 dollars for a single physical. In short I spent 15 minutes or less with a doctor and I had to pay 700 dollars. It is a terribly run office and should be avoid at any and all costs unless you just like throwing your money away. Additionally after calling their billing office numerous times and having to leave a message (seems they never answer the phone) to discuss this charge they put the bill up for collection and then I could not even dispute it or sort out the problem with their information on my insurance card. At that point they were not even helpful with resolving the issue like correcting my insurance information. So I am just out a bunch of money. There are too many good doctors and well run offices to be subjected to this kind of stupid crap. I would rather get sick and die then go back. read more

Lauren Hodgkins, PA-C is such a personable and knowledgeable provider. I'm so relieved that I finally found someone who takes my concerns into consideration, validates my experience, and is non-judgmental. She does an exceptionally great job at providing patient education and insight into my health. I experience a significant amount health anxiety and Lauren and her colleagues put me at ease when I came in for the first time for an annual physical and health screening. Additionally, the office staff members are friendly, communicative, and efficient. I hope to remain a patient here for years to come! read more

Warfield is a great Physician who will diagnose easily and prescribe the right medications

excellent doctor. she listens. She takes notes, makes recommendations and has great office staff.

Dr. Grossmann is a great doctor; very thorough and attentive, providing high quality health care. Great staff

I've been going here almost 4 years now. Dr Warfield is my pcp. Twice Dr. Grossmann saw me and both times i was very happy with her. She is just as kind and listens very well. She's so considerate with how I was feeling. And addressed my issues immediately. I love that this place has their own lab. They are just as wonderful as everyone else who works here. The office crew are always super helpful with everything I have ever asked for. I would definitely recommend this place to my friends and family. read more

Allisa Spade is competent, always on time, thoughtful in her approach . Great bedside manner!

I have been going to Dr Grossman for over 5 years now. I have complete trust and confidence in her medical decision making. She also has excellent bedside manner. The office is always clean and the staff are friendly. I have never had to wait to be called in or wait to see the doctor. Highly recommend her and the office! read more

Caring doctor. I mean Dr. Kimberly Warfield, specifically. She's very thorough at trying to address the concerns of patients - I recommend her! read more

I've been a patient of L. Hodgkins PA-C for a number of years and I have always been pleased with her exceptional care. The front staff and MA's are kind and efficient. I appreciate their dedication day in and day out. read more

I've been seeing Dr. Grossmann for years. She is caring, straightforward and kind. She leads me through my healthcare, but leaves the decisions to me. the office is always professional and takes care of my needs! They're usually on time and considerate of appointment times for all patients. read more

I was a patient at this office for several years. Recently I went in and the front desk rep said I owed a balance for the visit. The amount seemed off and I asked her to run my insurance and bill me. I never heard anything further and assumed the insurance took care of the visit. Two months later I received a certified letter stating there was an unpaid balance, they'd send it to collections and I was fired as a patient. When I called to ask about the billing they were not only unhelpful, but were downright nasty. They couldn't locate a copy of the bill they said they'd sent me and had not sent any other correspondence to follow up about the balance due before sending the item to collections. It appears they are ok to overlook their own billing errors then choose to punish their patients for them instead. I wonder how long an office can remain in business with a staff that makes errors, acts terribly to patients, then fires their clientele? read more

The wait time was minimal and office personnel were friendly. I saw my Dr. and was on my way home in less than an hour. Mary Stewart read more

Lauren and her assistant are amazing at taking great care by listening to you and coming up with a solution to get you back on track

Dr. Grossmann listens carefully and give her professional advise and direction. She has been available for urgent needs and takes my issues seriously. She has a professional and understanding bedside manner. read more

DR. KImberly Warfield is a great choice for a primary care physician. She is in the office with Dr. Grossman. DR. Warfield is well organized, thoughtful, and professional. She cares for her clients and stays on top of the latest medical events and medicines. She is very considerate and a rock solid choice for healthcare. read more

I had a routine visit today to check up on my medicines. The Doctor took her time to ask about me and my life. She has excellent bedside manner. read more

I've been seeing Dr. Warfield since I moved to Austin 10 years ago. She is very patient and understanding. She listens to you and creates a treatment that is right for you. She takes time to answer all your questions. I never have a problem getting in to see her when sudden illness strikes. I highly recommend her. read more

All staff are friendly and caring. Dr. Grossmann is very professional and makes sure she covers every detail in your chart and is always willing to answer your questions. She is very thorough in her approach! read more

Quality appts without feeling like a number to get through. Worked me in through some cancellations and on the mend!

Alicia Grossmann is very through and honest with advice. She offers realistic treatment plans and helpful information.

I have been a patient of Dr Grossmann for over a year and could not be happier with the care I have received. She is very thorough and communicates clearly and fully. Her staff is also amazing. I highly recommend her. read more

Superb and thorough primary care. Highly recommended by other physicians. Great with patients. Listens well to patients' needs. Office staff get you in quickly and ensure referrals are timely. Connected to excellent hospital system and highly rated specialists. read more

Dr. Warfield is the absolute best. If you are looking for a great doctor she is it. She was recommended to me by another doctor that goes to her. read more

I love this office. Came in for my annual and discussed some issues I've been having. Dr. Hodgkins listened and asked a ton of follow up questions. She sent me for blood work and said she would get back to me. Office staff was polite and quick. read more

Dr Grossmann and her staff have consistently provided excellent care. My concerns are heard and addressed, and Dr Grossmann is proactive about preventative care and referrals to appropriate, high quality specialists. I have had no issues in the years I've been a patient here. 10/10 would recommend! read more

I have had horrible experiences with other doctors. I have literally been in and out of doctors offices. I have been to people that told me I was making my symptoms up or that because my symptoms didn't match what they knew my pain didn't exist. Another thing I love about them is that they are super transparent about what the bill will look like and go as far as asking you if you are okay to pay out of pocket if your insurance does not take it. 10-13 doctors later I found Lauren. She is someone that doesn't dismiss your concerns, questions or comments. She will go the extra mile and come up with a plan that we feel most comfortable with. After my experiences with different doctors I do not trust any doctors. I do however trust Lauren and her team 1000% percent. I have moved an hour and 30 mins away from her office. I still go there. I wouldn't care to drive 3 hours if I had to. I would still go back to her. Also the staff is so friendly and make you feel as comfortable as possible. read more