What a gem! Would absolutely recommend Risako and Mao-- they are phenomenal. $65 for a 1 hour…read moremassage. Space is clean, ambience is calming, and I feel like a million bucks! Will most definitely come back :)

Awesome experience, probably one of the best & cheapest massages I've tried in Vancouver and…read moreRichmond. booked a session after seeing the Google review, Yuki was really professional and nice, I bought a package so I can take my husband here too. I tipped her 20 because it's really worth it, all my tiredness was gone!

The receptionist is too rude. I think management should put sweet, helpful & smiling receptionist…read moreit will help to get more customers.

They have more girls than another places. We came on Thursday they had 6 girls, rooms are clean…read more Prices are right, they gave us $30 off because we paid US dollars. Highly recommended.

This place is amazing! At the time I booked an appointment they have a $65 promo for deep tissue…read moremassage. I wish I remembered the name of the one who attended to me. I will the next time. I was so stressed and my back was so tensed and stiff. I also had lower back problems due to sciatica. I was relieved after going to this place. Even my neck muscles were relieved from their tension. I can move it loosely unlike before. I was studying for an exam and needed to relax. This did it! She was very thorough! The place is very clean. The ambiance is suithing! Plenty of parking as it is located in a plaza. I will definitely come back and try their other services! Highly recommended.

This location has good staff, hard to make appointments with the ones you want because of that but…read morehaving said that. You leave depending on who you choose really relaxed or relatively pain free from what you went in with. Good team here and a new receptionist.

Last year my husband and I needed to kill time until our room was ready. So he got a pedicure, I…read moregot a pumpkin arm treatment. Although they weren't big long treatments, the service was still impeccable. Mei was amazing, front desk amazing, that this past weekend which is a year later, I decided to book each of us body treatments, pedicure, and facial. We had to kill time again since our room wasn't ready. We take a one day cruise from Seattle, get off around 9am, and our room isn't ready until 4pm. So when I say kill time, I mean kill time. So we arrived hotel, spent time in the jacuzzi, went to eat a light lunch, then spent 140 minutes getting our treatments. The service here is over the top. Yes we spent a pretty penny, but even my husband said it was totally worth the money. It was a much needed time relaxing away from the hustle and bustle called life and stress. While you wait, there's a locker room and we fit our carry on luggage in the locker since our room wasn't ready. There's a towel, robe and flip flops in locker to use. In the waiting room it's dim with candlelit, lounge chairs, iced lemon water, and a plethora of snacks. Mei was still there a year later, she took care of me, and another gal I forgot her name took care of my honey. So good, so relaxing, and we snored. We went back the next day just to kill time before heading to the airport. But I just bought products. The front desk gals are amazing with over the top customer service. I also met one of the managers. Not only is she so beautiful, but her personality is as well. I would drive the three hours from Seattle just to get that kind of service again. But it's only a 22 minute flight from Seattle to Vancouver!!!

Most of these reviews are for massages but I don't do massages. I came here for a pedicure and it…read morewas the best pedicure I've ever gotten in my life. The place is super sanitary, the tools were all autoclaved/single use. This should be the standard but many salons I go to don't bother to sterilize their tools and I just turn a blind eye to it lol.. It was such a relaxing experience and I almost fell asleep. The workers and their service is amazing too! Highly recommend if you want to beautify your feet.

Excellent Day Spa for services such as Reflexology and Massage. Beautiful clean modern design and…read moreexcellent highly skilled and friendly staff. Perfect for relaxation and health rejuvenation.

We went for a 50-minute couple's massage at Yuen Foot Massage & Spa - Richmond, and it was exactly…read morewhat we needed for a recharge. The space feels calming the moment you walk in -- clean, modern, and welcoming. The waiting area even has a self-serve tea counter, which we loved. The couple's massage room was comfortable, spacious, and private. The massage itself was amazing -- perfectly balanced between relaxation and tension release. We both left feeling refreshed and lighter. Big shout out to Lily! She was professional and friendly, and gave me a great deep tissue massage after a long day at work. I felt so relaxed and renewed. If you want to pamper yourself, definitely book here and ask for Lily. The staff overall are professional, respectful, and make the whole experience so smooth. Ambience: 5/5 Excellent with calm music and a pleasant level of lighting Comfort: 5/5 Relaxing atmosphere with comfortable chairs Parking: 5/5 Free 2-hour parking behind the building (register your plate upon arrival) - More parking compared to other locations Tips: * Convenient location -- short walk from Brighouse Station or CF Richmond Centre * Larger, more private couple's massage rooms * Easy booking system & walk-in friendly * Wide variety of options (foot reflexology, body massage, combo packages) * Upgraded massage chairs in the reflexology area Would I Return: Yes ‍

The newest location in Richmond is absolutely gorgeous and the staff are lovely…read more I was given a complimentary 10 min neck and shoulder massage which is included in their foot massage. I was clothed and a hand towel was dropped on my as I was massaged. If you like a deep massage then they can deliver! The rooms are stunning, the reception area has a ton of footbath massage chairs and even the bathroom complete with a shower was beautifuly decorated. I purchased a gift card for a classic Swedish massage for a nice relaxing experience. I can't wait to go back.

I booked facials and pedis for my husband and I to celebrate a birthday…read more Unfortunately because of their staffing, they could only give one of us a facial. The other got a massage instead. My facial was great and relaxing. My skin felt hydrated and glowy afterwards. My husband said his massage was just alright, nothing to rave about (we regularly get massages somewhere else). Being able to do side by side pedicures was nice but my pedicure wasn't that great. The nails were filed a bit too short and my cuticles were also a bit snagged. I think it's hard for the esthetician to do pedis properly when you're basically lying horizontal on the chair lol... plus the lighting is dimmed for your relaxation. Overall I would return again for a facial but wouldn't go for anything else.

Update on my review I posted 2 weeks ago. We left a message a week ago about the chipped nails and…read morehad no response. I'm sure there are spas with better service and more care for customer issues.

Requested thia massage 60 minutes Not knowing there are two…read moretypes stretch and oily. Gave me stretch and later on mentioned oil massage. Massage was very good, clean place, will try again oily massage

My girlfriend and I experienced extremely poor service at Flow Thai Massage, including incorrect…read morebooking by the receptionist Kathy and receiving significantly less massage time than promised, compounded by her unprofessional and dismissive attitude. This disappointing visit has led us to no longer recommend this spa, which we had frequented since 2020. My girlfriend and I have been loyal customers at Flow Thai Massage since 2020, but a recent experience has completely shattered our trust. On May 4th, we called to book a 120-minute oil massage for the following day using our prepaid service voucher. Unfortunately, a new receptionist named Kathy incorrectly booked us for May 6th instead. Upon our arrival on the 5th, Kathy initially denied us service and only after significant back-and-forth did she reluctantly acknowledge her error. However, there was no apology or respect for the time and money we had invested in traveling there ($50 for a round-trip Uber). Kathy then told us to return the next day, dismissing our time constraints. After we insisted, she compromised with a 90-minute session at 5:30 pm, not the 120 minutes we booked. The massage therapist arrived even later at 5:53 pm, and the session ended at 6:45 pm, effectively giving us only 52 minutes of massage. Kathy tried to claim an extra three minutes were provided, but evidence from text messages showed otherwise. It was indicative that they altered the clock in their massage room to let time "fly faster"--otherwise there was no reasonable explanation for the difference in the actual massage time. And this wasn't actually the first time we got shorter massage time than claimed, it was just that this time they were indeed too incompetent that we decided to give them the scrutiny we should have done long ago. During a subsequent phone conversation, Kathy was dismissive and blamed us for not checking our booking confirmation. She said she would consult with the manager for a resolution but called back only to reiterate her stance, adding insult to injury by questioning, "Isn't not checking the confirmation your own fault?" Her attitude was not just unhelpful but outright arrogant. We told her that her response and condescending attitude was unacceptable then she said "ok I will ask and call you back bye" and hung up before we got the chance to talk. Additionally, a glance at other Google reviews reveals that Kathy's poor customer service has been a recurring theme. Numerous customers have reported similar experiences of negligence and rudeness. We tried discussing this further in person, but Kathy avoided us, opting instead to hide behind other guests. We have since demanded a refund for the undelivered service from the manager, given Kathy's unprofessionalism and the waste of our time and money. I strongly advise against visiting Flow Thai Massage as long as there is no significant improvement in their customer service, particularly with staff like Kathy at the front desk. Our once-favorite spa has now lost two long-term customers due to this appalling service.

scum.don't come here. they took my money and didn't make massage or other service. lady was drunk…read moreand she was sleeping on the table. waste of money and time. they start to fight with me.

Love the convenient transit to get here. I came across this place on kijjji. I also love the quick…read more response from the business when I was inquiring on services. Good to see they are still in business. I'm not sure how many times I passed this place. I'm hoping to visit one day.

Yes I called and arranged a booking for a nice Asian girl and when I arrived I was given a choice…read morebetween 4 most beautiful girls . I told the hostess it doesn't matter which girl , they all looked nice . So I ended up with Cherry for massage for one hour and had privilege to lick it for her . She was very receptive it was a real treat with this fine sexy girl . It's a nice place overall with shower in room

Brand new SPA, air-conditioning, professional service, gentle girls, preferential prices, wonderful…read moreexperience