The Piano Shop is a business that sells pianos and moves them, so some of the above questions were…read morenot applicable. I have a baby grand I needed to have moved several feet away from a bow window that I needed to have replaced so the workmen needed the clearance to take the old window out and put the new one in without damaging the piano. Then after the window work is complete, the piano has to be moved back into place. The Piano Shop were prompt, efficient, and I am very happy with the care they took with my piano, and with the price for the two trips.

After recently moving my elderly mother to Champaign, where we live, we decided to take the piano…read moreshe was given as a child back in the 1940s. Since we needed to have it moved from her house to ours anyway, I sent an inquiry to The Piano Shop. Their website offers piano moving, repairs, and restoration. The piano has been taken care of throughout its lifetime but is out of tune; otherwise, it's fine for us and this seemed like the time to at least have it checked out for anything that could be done to tune it, etc. We have no grand expectations but want to keep it. When a woman from The Piano Shop responded to my inquiry, she began the call by saying, "I have nothing but bad news for you. Lester pianos were low quality pianos when they were made and this one is at the end of its life. You need to just walk away or find someone to take it to a dump." Yes, I kid you not, these were her opening words, my introduction to The Piano Shop. I told her I was not about to 'walk away' from a piano that's been in the family since the 40s (we are not concert pianists or Steinway owners, but maybe that's the clientele The Piano Shop prefers). She proceeded to tell me "We are only licensed to move pianos in Illinois." I told her we ARE in Illinois, right in Champaign. She actually tried to argue and, in an irritated tone one might use with a misbehaving 3-year-old, said, "No, the piano is in Indiana". She hadn't read the message properly, which clearly stated it had been moved to Champaign. After a short silence, she replied that she now saw that that was the case and said they would be able to move it for us for $175. I am totally willing to pay that, but it isn't going to be to The Piano Shop. After that insulting, smug interaction, I'd take the thing apart and haul it in my car before I'd hire them. If you are in the market for a snooty, condescending piano service, you're in luck. Perhaps The Piano Shop should consider updating their website to include the verbiage "We only accept work on expensive pianos that we deem worth it."

We had a great experience buying our new piano. The store is small, but loaded with many pianos…read more They mostly have used in the store, but there's a large variety of older and newer used upright and grands. The staff wasn't pushy in the least bit and we looked for over 30 minutes without being bothered. They have payment plans and work with a local bank if you need to make more than one payment. We bought the piano on a Saturday and had it cleaned and tuned to our house by Thursday. Definitely recommend!

Exceptional service and responsiveness. Very knowledgeable about all aspects of pianos and…read moreextremely helpful.

Brian is easy going and knowledgeable. Out piano is a weird one and he took the time to figure out…read morehow to tune it perfectly

From the owner: Low Key Piano Service is a new piano tuning company serving Kankakee County and the surrounding…read moreareas. I am currently working on becoming a Registered Piano Technician and am a full member of the Piano Technicians Guild. I offer free estimates for major repairs and minor repairs are included in my tuning fee. Call today with any questions, I'm happy to help.

Dean and his coworkers did an excellent job moving our precious piano that holds tons of…read moresentimental memories. Dean and his two girls were very careful and caring the entire move from Paris IL to Clinton IN. Dean has taken great care of tuning this piano for years and now we are going to trust him and his family to continue their great care and service of our piano.

Very timely, accurate work. He is a great asset to Terre Haute.read more

Do not trust them. Randy at Twin City committed to a 3-4 hour local move for me, and now after I…read morehave made all arrangements for the date we agreed upon, he pulled out of the appointment. He said I had too much stuff for that amount of time, and would not even give me the 3-4 hours for as much as could be moved. I pleaded with him for any time at all, as now we are less than a week from the end of the month, and I already know that the other movers in town are booked. I have no idea what I'm going to do. DO NOT TRUST OR USE TWIN CITY MOVERS.

I needed movers for a in-town move, and Twin City was able to work with me on my timeframe and…read moredate. I had a good estimate two weeks before the move. Communication was easy and thorough. I felt like I knew exactly what was going to happen on moving day. On the day, the three movers were on time, polite and friendly, and very careful. They were able to pack and move - complete the job - in a shorter amount of time than expected and under the estimate! Thanks Randy and Twin City Movers!

Accidentally walked past the entrance while looking for it and an employee came outside to call me…read moreover which I'm very thankful for! I called beforehand and they were very professional. They replaced my guitar strings in no time and now my guitar sounds amazing again. The staff was very nice and the shop was well kept and hospitable.

Love this place! Very knowledgeable and reasonable prices! Very happy with my Epiphone Explorer…read more They have also set up an acoustic-electric bass that I bought secondhand, and it sounds perfect after having been neglected for years.