I love this office... from the first call... I sent a request online and about two hours later…read morereceived a phone call. I was able to explain to them why I was interested in switching to their office... listened to my needs and made me feel as if it was a good choice.... the day before I received a call to confirm and also a text msg which was perfect communication... the day of the appointment as I was walking though the door Bailey (my daughter) was already been greeted. They directed most of their attention to my daughter... made her feel very comfortable.... when we went to the back it was more then I excepted.... everything... the area, the dentist assistants and the dentist was all kid friendly. Even tho my Little has to get use to the dentist they were very patient with her and understanding... been a dental Assistant myself they still explained everything to me very detailed. As we left... bailey got to win a prize which was really cool. Kinda wished I could be seen by that clinic lol... oh and we are Military Tori care Prime United... they do not accept that insurance but they accept Military and give us the same discount the regular United offer which is t too bad. Can't wait till our next visit... hopefully this helps some parents that are looking for everything I experienced. I recommend this office to EVERYONE

BEWARE! Clinic…read more'accidentally' gave my 6mo old child the incorrect vaccine and did not notify us or catch the mistake until we caught it on our end. The mistake was not noticed until they offered an additional round of the INCORRECT VACCINE. Following this, they tried to diminish the issue and gawked at the fact that we were (rightfully) upset, saying that "all shots are necessary and safe". If you're mixing vaccines for infants without verification of material/dosage/lot/etc., how is that remotely 'safe?' Won't be back. Find a place that verifies what is going into your child's body prior to injecting them. Pathetic.

It has been sometime since I've been to a Doctor's office that was willing to be holistic. That is,…read moreif you had more than one problem, they were williing to spend the time diagnosing it. We don't have a set doctor here, but it makes little difference, wth the exception of Dr. Campbell, who seems to be a step ahead in bed side manners with the kids. Another plus for this group is that if you have an emergency, they somehow manage to fit you in on the same day. As a result, of all of these factors, I'm not only happy to take my son there, but delighted they are there with us!

took my newborn daughter here . worst service EVER . front desk and doctor were RUDE . wouldnt…read moretake my dog here .

They are very kind towards children. My kids love going there to play with the toys and read the…read morebooks. My son loves the Trolls stickers at the front of the office.

I brought my child to this office and I was not disappointed!…read more If you're looking for the needle in a haystack physician WHO ACTUALLY UNDERSTANDS THAT PARENTS NEED CHOICES WHEN IT COMES TO VACCINES be your decision to fully vaccinate, do an alternative schedule, selectively vaccinate, or completely forego vaccinating entirely due to familiar or genetic complications associated with your family's health history, this is really the place for you. If you want a doctor who I pushy about vaccinations and will not compromise their orthodox approach, don't come here. I am floored to see so many ungrateful parents whining about wait times and "rude staff". I assure you that I drove almost 3 hours to this clinic and everyone was very professional. This place was a dream come true. All of the information I needed was provided to me when I asked for it. My wait time was not extensive at all. They did not lose my Childs appointment. My child's very first visit to this office was an absolute dream. It was my very first time there. I happily paid all of the fees. I will definitely be bringing my other 3 children here for healthcare from now on! And by the way, Dr. Caldwell and the DNP here are amazing. They're dedicated to keeping children safe and healthy. The nurses have plenty of knowledge to give sound advice. I appreciate the existence of this particular practice and it's a shame that so many parents in the comments failed to appreciate a Vaccine Friendly clinic completely ignoring how rare, few and far between they are and even tried to smear this wonderful office to turn other people away and harm this practice! I can't fathom how or why. I encourage you to bring you child or children here :) Bring kindness and patience with you and you'll have the best experience just like I did!

Dr. Caldwell is a genius. Only idiots think she is 'out there' when she is the only sane…read morepediatrician in the state of VA. We literally drive an hour to see her because of all the vaccine pushing quacks where we live.

They never answer the phone abs it wasn't until I called Cigna and complain to them, and Cigna…read morecalled they answered the phone and Cigna put me in on 3 way in order for me to get an answer. Then to tell me I had to pay $5 for a physical form for school. When did they start that? The answer she gave was because I didn't ask for it the time of the visit sound real shady. They will get they $5, in nickels cause they ain't even worth 5 cent. Only excuse, we short staffed. So the staff there don't answer phones and close and lock the doors on a day that is clearly marked on the door that is open. I got there on a Fri at 3:10 and the door say 5 with no additional notes or signage. Don't take your child there and expect communication cause there ain't any.

So an update with the staffing. They have had several changes in the staff but still the search…read morecontinues for the right one. There is finally a nurse there to help as far as she can but we still ended up waiting for the doctor to give her final look over. Went in at 8:20 left at 10:30...for a well checkup. Do better with the wait time!!!!!!!!!!!!! Ugggghhhhhhh!!!!!!!