My update is my mother has still not been cremated and the services had to be pushed back to…read moreanother date which other family members are not going to be able to come to the service because of late notice and they have to work. This business is not open on the weekends and it cost $500 to bury a family member on a weekend. The loss of a loved one has been hard enough much less to have this company not do their jobs. Especially, when they contract out their services!!!!!!!!!! Epic fail. Use Direct Services if you can. My best friend used them last week and were already able to have a service today. I can only Imagine how this must have felt to have fast, effective and efficient service.

Having the worst experiance with this business. My mother passed away on Jan 4, 2021. After being…read morepaid they promise to keep me updated on the progress, which they didn't. Everything time I leave a message they never call me me back. Once I reach someone the lie why they haven't do anything. To date almost a month later, they still haven't cremated my mother. The Mass has been pushed back twice. It is disrespectful to mother and my family.

This is now my 2nd time in 10 yrs using Direct Funeral. Libby was the director I worked with both…read moretimes and she is pretty amazing at her job.. She made all the arrangements easy and had sugestions to things I was still undecided about. In this particular time in my life, she made it so easy for me. Saying thank you just isn't enough, but Thank you!

The death of a loved one, is never an easy thing. My sister and I recently had to deal with the…read moreaftermath of such a loss. After a sudden short illness, a sweet wonderful member of our family passed away. Although exhausted from hospital trips, overnight stays & all that comes with the terrible knowledge that a life is ending, arrangements must still be made. We were recommended Direct Funeral by a wonderful nurse at the hospital. We called and they were amazing. Robert was the gentleman who helped us. He listened respectfully to what we wanted. Answered our many questions and did not try to push us into things we didn't want. We chose something simple & were very satisfied with the service & price. We are very grateful for his help. I would absolutely recommend them to anyone.

We lost a very dear family member: a wife of 50 years, a momma, a grandmother, a great grandmother,…read morea daughter, a sister and an auntie. We chose Gonzales Funeral Home because they reeled us in with their knowledge & their salesmanship but it was all a big gimmick to gain our business. Our loved one was treated like a slab of meat for the viewing & her obituary was a joke - so many typographical errors! She was not given the respect she deserved nor was the family!!! WE WOULD NOT RECOMMEND this place to anyone!!!

From the owner: "Ours is not just any funeral home. With our years of experience and highly professional, friendly,…read moreand compassionate staff, Gonzales Funerals & Cremations is the first choice for hundreds of area families each year. We are proud to embrace traditional values, diversity, and innovation in honoring the spirit and life of each person we serve. Gonzales Funerals & Cremations offers a full selection of Funeral and Memorial Services, ranging from traditional to uniquely innovative and personal Burial Services and Cremation options Natural choices, including Green Burial and Green Cremation Celebrant Services Letting, go of a loved one, is usually a very difficult process. In order to provide your family peace-of-mind, Gonzales Funerals & Crema..."

February, 2019. When you are sad and grieving for your loved one, the last thing you want is for…read moremanagement to harass you about payment. My aunt prepaid her funeral at Garcia's Mortuary. We owed $500 for extra expenses. The insurance policy was going to be paid out in 7 days. That wasn't good enough. On Wednesday, management threatened to cancel the Friday funeral for nonpayment of $500. They refused to talk to the insurance agent, refused to see a copy of the policy, refused a payment arrangement; therefore, the family paid the amount due. Other things came up during that week and later with the death certificate, that led us to conclude that we will not do business with this company again. We don't believe we should have been stressed in dealing with unprofessional people who work in the office and provide customer service. The boss said he would talk to his staff, but I did not receive any other feedback.

From the owner: Garcia Mortuary is a staple in the Barelas community and has been serving your family for over 100…read moreyears with honor, pride and dignity.

Over the last few years we have of our pets cremated by lasting paws…read more It was arranged through our veterinarian at bosque animal clinic. They do a wonderful job. The price is very reasonable. They take care In taking care of our beloved pets.

DO NOT USE THIS BUSINESS!!!!…read more If I could give no stars, I definitely would. Where to start? The poor customer service? The extremely rude staff? The poor care of our animal? I paid for a service for our animal. We go when we were told the remains would be ready for pick up and what do I get? The wrong animal! The gave me another families beloved pet! They don't double check the paperwork and handed over another families pet, which I immediately returned. I called to let them know and the girl who answered blamed me! How is the company's mistake mine? I have no clue. To top it off - she then scoffs at me on the phone. Fast forward to racing back there to return the other pet. I get there and she doesn't show any remorse or care and some random male runs into the lobby area and starts yelling at me to lower my voice. I'm upset and rightfully so. I was given the wrong animal. I try to explain why I'm upset to this random male who doesn't even care and then has the audacity to tell me he was listening to the call the whole time and defended the female worker. No apologies or remorse. Enter male #3 - this guy was half way decent and apologized so kudos to him. Needless to say, this place is a joke and I wouldn't waste a penny here again. I'd highly recommend others not go here. I honestly don't even know if this is still my pet that was given to me based on the circumstances.

This, by far, was the WORST, DEGRADING experience I have EVER had with a business; and this is one…read moreof the most important and vulnerable experiences of one's life! I wish I could say that my dealings with Daniel's was one of support, respect, and sympathy. It was far from it! By nature, a funeral home is supposed to be compassionate and/or at least understanding of the horrible hole in people's lives and hearts. Ray, Karen, and EVERY person in the office has shown me exceptional disregard, disrespect, and deception! I was lied to countless times and just yesterday I was LAUGHED at! This was the first time I have had to deal with a funeral home; I couldn't have imagined going through a funeral home was like this! Ray's slimy demeanor struck me like a used car salesman, right from the start! In the worst time of my life, trying to make arrangements for my departed wife, Ray showed LITTLE sympathy! BEWARE there is NO PAYMENT PLANS! Ray was quick to shoot me down when I asked about it; and when I picked one of the cheaper urns, he had a pissy attitude. Truly, Ray couldn't wait until the check cleared, because as soon as it did, getting in contact with him was nothing short of impossible! One of the many LIES that was told to me was by Ray. He said in his best fake sympathy that I could call or email him ANYTIME. Once the check cleared, he never returned ANY emails; when would call, he would ALWAYS be "in a meeting" or "in a service"! Karen, his "go to person" gives a whole new meaning to incompetent. When she is there (she is commonly out of the office too), she frequently forgets to return calls; and in my case, forgot to tell me that they had my wife's affects from her cremation. I had to call several times about before finally she would say, " Oh. Why yes, it's right here.". If I hadn't have kept up with calling, I still wouldn't have her affects! Then the lying and deception that came with me retrieving her ashes and the death certificate would leave a person's mouth agape! This kind of reaction would be warranted because as important as retrieving ashes and the death certificate is, Ray and Karen left another new associate in charge! She barely knew her email address, and yet Ray and Karen leaves HER in charge (she would "forget" to return emails, phone calls, and she said she forgot to put in an order to get the death certificate. Come to find out Ray was the one who takes care of that. So there was another LIE that was told! She also was the one that LAUGHED at me.)?! Ray and Karen passes the buck so much, they all had to get paper cuts! I'm getting the death certificate, they pawned me off on some young lady who promised she would call me every week, until it was delivered. She didn't give me ONE call! Just lies, excuses, and more LiES are the vernacular at Daniel's! The worst part is that Ray and Karen never admit their mistakes or showed me any kind of respect or decency! I was GUTTED by the treatment I got from Daniels. They made my torment off the scale and seemed to revel in my pain. PLEASE, even if you take this review with a grain of salt, DO YOUR HOMEWORK. Check out more than Daniels when it comes to your end of life needs. This is the most devastating time in your life; you certainly don't need Daniel's to throw gasoline on your wounds!

It's bad enough that they over charge and try to upsale and profit on someone's death and others…read moreloss. But putting up ads on the grass in front of burial sites?? That is disgusting and disrespectful.

I would highly recommend using Daniel's funeral home (Wyoming location). From the moment we arrived…read moreto the final service we were treated with the utmost respect from Bennett, the funeral director. A friend of mine had called prior to this to get preliminary information and she said that he was so kind and very professional. My sister and I had many questions that he was able to respond to in a timely manner. In a time of grief, having someone so kind, understanding and empathetic made the process flow so smoothly. We are also grateful to the staff that worked along side him to make our Fathers service turn out better than we could have expected.

When a family member has died, you don't treat their family with total disrespect! The woman, Lucia…read morewho answered the phone when I called to inquire about our mothers obituary was beyond cold and rude stating she had "other things come up" as for the reason the obituary was not posted. When I asked about my siblings names being included, she again was cold and rude and told me "You can call me on Monday and ask me". I'm sorry if I was bothering her on a Friday and she was in a hurry to start her weekend activities but my mother is dead, her funeral is the day after Christmas and she was too bothered to answer a question! Try learning some empathy or get out of the business!!!!

This place is known for stealing jewelry from your loved ones right out of their casket. Do not…read moreunder any circumstances use this the funeral home for your family. They will take advantage of you while you are grieving. Also they said the cameras don't work. Scammers.

From the owner: The caring and experienced professionals at Daniels Family Funeral Services are here to support you…read morethrough this difficult time. We are dedicated to the profession we serve. We are a group of the finest funeral and cemetery people you can find. You will find us in the local community volunteering and working tirelessly for the aid of others. We support both in time and money the local charities and organizations that make up our community.

I recently attended services for a friend, and found Rivera's to be quite a disappointment…read more - prayer card sat the rosary stated a date as, the "234rd". The photo of the deceased was blurry and not centered in the frame -for the viewing, the make up on the deceased was poorly done, mashing for a traumatic experience for some -Santa Fe Memorial Gardens greeted service attendees with an uncovered pile of dirt with 11 shovels sticking up out if it, an ugly blue tarp covering the plot and shabbily dressed workers that looked as if they were picked off the street and paid a few bucks to dig a hole -the cemetery director Tiffany Cross, hollered, over attendees, to a director, about 35 feet from her, that they better not touch the casket because the family wasn't ready - the cemetery itself could have used a good moving and had some weeds pulled All in all an unforgettable experience. I will never recommend this place to anyone. I was embarrassed for the family.

We just had our funeral performed here for my father. Tiffany Cross was our director that we…read moreprimarily dealt with. She was extremely attentive to our every needs as a family, which was not easy as we have six siblings. The funeral was done very well and my mother picked this site for my father because it was a very aesthetically soothing place to come visit his final resting place. Thank you, Tiffany, you and your team did an incredible job making sure that all was handled well for my father and everyone was extremely respectful of our loss of a very good man.