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    RiverTime

    5.0 (1 review)
    Closed 4:00 pm - 11:00 PM

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    2 years ago

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    The Phoenix Taproom & Kitchen - : Visit Eau Claire

    The Phoenix Taproom & Kitchen

    4.2(23 reviews)
    40.8 mi

    Food was great - Fast Service - Great people - If your looking for a relaxing place to visit come…read morehere

    Had high hopes when we walked in: a serve yourself beer wall with 40-plus taps and another row of…read moreciders and similar hard beverages. You get an RFID card tied to your credit card, and you pay by the ounce based on what you pour. Seat yourself, scan the table QR code, verify it, and pull up the menu to order. Looks can be decieving. I started with several small 1-2 ounce pours which I took to my table. Both tasted off - like the glass still had soap/disinfectant or the tap lines haven't been cleaned. I thought Id turn to the food and revisit beers in a few. Once I scanned the QR code, it took a full 2 minutes to recognize it, then spun for a while before loading the table. I accidentally went back and had to start over. For an app based restaurant, you would expect open wifi; it required a password which I didn't see anywhere. When I finally pulled up the menu and ordered, the list was equally underwhelming. My dinner companion from work and I both ordered wraps, which for a low-interaction service setting were surprising high priced since they came with no sides - roughly $16 each - but sides like tots could be added for $4. Im going to guess, generously, that my buffalo chicken wrap had 1.5 to 2 tenders cut up in it. At least the fries didnt disappoint, but the tots had a weird chicken seasoning like coating. Bob - my dining company - has tried more than 180 IPAs based on his untapped app record. He tried 8 samples and couldnt find one that tasted good or right. I had a similar sampling. In the end, I decided to try Michelob Ultra - the beer with the least taste I could think of - and poured a few ounces in a plastic, disposable cup and a few in their glassware. I was hoping to identify the source of the sour, off-taste on ever line we tried. Although I still couldn't decide if the kitchen disinfectant or the tap lines were the source, I can say the two samples, tapped at the same time, tasted different. Neither was good. I had high hopes when I walked in. I wont be back.

    Photos
    The Phoenix Taproom & Kitchen - Tasting layout from event

    Tasting layout from event

    The Phoenix Taproom & Kitchen - Beverages on tap

    Beverages on tap

    The Phoenix Taproom & Kitchen

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    Stout Craft Kitchen & Tap House - Wisconsin Waldorf Salad and Steak Fries - Extra Side

    Stout Craft Kitchen & Tap House

    2.5(88 reviews)
    33.4 mi
    $$

    I've never had a worse experience with a horrible manager…read more Our group of 6 arrived and we have a 2 year old daughter and 5 year old autistic son who will only eat McDonald's chicken nuggets and fries. We brought a small bag of McDonald's in with us and after we'd been seated the manager stormed up to our table saying "we're a restaurant. You can't have outside food. You need to leave." In shock but understanding we said "we understand but our son only eats McNuggets and we're going to order." She angrily says "you need to leave. Go eat in your car". All 4 adults stood there dumbfounded and said "I'm sorry?" And again she barks "I'm not asking. I'm telling. You have to leave". We had every intention of ordering food and drinks and only needed our son to eat something. I get if you need outside food to be left outside but I've never been so aggressively approached and yelled at without giving a chance to agree to leave before being told to eat in my car and get out Never again at this place.

    The staff was a little all over the place. Definitely understaffed for a Saturday as the wait times…read morewere long and there were very few full tables. I had a Cajun chicken wrap and cheese curds. Both were good! We had 8 people and they sat us at a table made for 6. Was weird. Prices are average. It has a sports bar like vibe with a bowling alley in the back. A fine sit down restaurant, but maybe not if you're in a rush traveling.

    Photos
    Stout Craft Kitchen & Tap House
    Stout Craft Kitchen & Tap House - The Club with steak fries

    The Club with steak fries

    Stout Craft Kitchen & Tap House - Spicy Bloody Mary

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    Spicy Bloody Mary

    RiverTime - wine_bars - Updated August 2026

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