Very nice, clean and cost effective vet. I just had a great appointment with my 33 year old Amazon…read moreYellow-Nape Parrot & he didn't bite ANYONE! Which is a feat, for most people who know these testy little guys...they can bite you & then love you the next second. I'll definitely be back with my 3 dogs & cat!

I recently moved to Wake Forest from Miami. Dr. Amy Fischlein's demeanor was absolutely the most…read morepassive aggressive and apathetical encounter I've ever had with a "professional". I took both of my senior dogs in for routine rabies vaccines, flea/heartworm prevention, and exams. Most importantly, I simply wanted her opinion on what my 15 year old dog's neurological issues could be, and after she recommended hip pain meds, I told her it seemed neurological (head pressing, loss of coordination, etc). She said my previous vet hasn't provided records, only invoices, which is interesting because I never received communication from her office this was the case. Did she want me to follow up with them, did her office ask? She looked at me and said "well it seems to prednisone worked with your last vet". I then tried several times articulating that I was interested in the underlying problem, and she had zero interest. Absolutely rude, passive aggressive, and clearly let me know she had zero interest. Even after a $732.00 bill zero interest. I had her take a look at the sore on his paw and she simply said "only option is to remove or try to get enough cells" which is exactly the way ahead, but then she didn't give a recommendation or address the concerns with either option. Max is my best friend, and I'm trying desperately to find help for him.

Best animal hospital and vet ever! Best team of professionals. I cannot say enough good things. We…read moreare so grateful for their care. Very highly recommended! Love, Dan

When I called it was one price. Once they got me there and in the room that price was nearly double.read more

This was our first time at Stage Road today for our cat. He came to us as an older cat and we…read moredidn't have any prior history on him. I was able to make an appointment within a week of calling. We were worried about him losing weight and hair. We arrived 15 minutes early for our appointment and were taken back immediately. The vet tech (I'm forgetting her name) was so incredibly sweet and caring. Frank, our cat, was so comfortable and calm once he was out of his carrier and being loved on by her. Dr. Hackett is absolutely amazing. She was quick to come in after the vet tech and immediately began a routine exam on Frank with soft words and gentle hands, even a few jokes. She unfortunately felt a lump on his belly and called for an X-ray right away, which confirmed our fears. Dr. Hackett had tissues readily available for me once she broke the news. She delivers clear and concise information, with realistic outcomes. I didn't feel at all like I was being pressured into "trying different things" (uselessly throwing money at something we unfortunately can't fix). She was very kind and honest with me about the reality of the situation with Frank and I very much appreciated that. She gave me some solutions to make Frank more comfortable and how to spend the time we have left with him. My husband and I are very grateful, thank you so much Stage Road, you're all very kind and helpful. We will definitely be bringing our dog Charlie here for care as well!

I would rate it 0 stars. We had been working with this vet…read morefor two weeks while our dog's condition declined. They were fully aware of his situation and prognosis. When we made the difficult, medically appropriate decision to proceed with euthanasia, they refused to see him because they were close to closing. This was not a routine scheduling issue--it was a failure to provide continuity of care at a critical moment for a patient they knew well. We were left scrambling to find help elsewhere under already distressing circumstances. Another veterinary provider took us in immediately, treated the situation with professionalism and compassion, and ensured our dog's final moments were handled with dignity. The difference in care was stark. We will not be returning. If you are looking for a practice that will be there when it matters most, this was not our experience.

Dr. Cuppernull was the best! She was very thorough and explained everything to me in a way I…read moreunderstood! Highly recommend!!

THEY KILLED MY $5,000 PUREBRED DOG (PLEASE READ) My purebred…read moreBernese Mountain dog who was 2 years and 2 months went to Clayton Animal Hospital in the care of Caylee Cuppernull on Feb 16th for a NEUTER and GASTROPEXY. They assured me they were routing procedures. That was a Monday, and Friday morning I found him dead. I was in CONSTANT text communication with them, brought Bruno in on Wednesday as his stitches were dark purple and leaking fluid, brought him in on Thursday as he seemed to rapidly decline. I told them to do WHATEVER they needed to NO MATTER THE COST. They assured me my baby would be ok. Caylee kept saying he was "fine" and "just a sensitive boy". He was in their care all day Thursday for fluids and when we picked him up that evening he could barely walk without panting and plopping down every few steps. AGAIN, she said he was "a sensitive boy and just a little inflamed." She ran blood tests and said his white blood cell count was low but that it was normal and that he was AGAIN "SENSITIVE". They wanted me to bring him back in on Friday for more fluids for another full day. After my husband stayed up till around 4:30am, watching him. I woke up at 7:40am and found him dead in his crate with blood and fluid coming out of his belly. I screamed and pleaded for him to wakeup, his belly still warm but his body stiff. I called Clayton Animal Hospital and they just said sorry and sent over 2 vet techs who grabbed him out of the crate to bring to my car to transport to Rollins Animal Disease Diagnostic Laboratory for Necropsy. Necropsy results said he hemorrhaged and had SEVERE inflammation, essentially dying from SEPSIS. He had muscle NECROSIS. aka his muscle tissue was DYING. He was in their care MONDAY, WED, all day THUR and all signs that he was septic were missed. He had stopped EATING and DRINKING since TUESDAY and CAYLEE CUPPERNULL said and I quote "I don't feel like eating when I have the flu either, he is just a sensitive boy". I have talked to other people who have also lost their pets at the hands of this hospital. I am BEGGING you, do not take your animals here for any major surgery, they will KILL your beloved pet. This place is disgusting and unsanitary. FUN FACT: Caylee Cuppernull never even reached out to apologize or show remorse. I NEVER heard from her ever again and all anyone else could say was "so sorry we don't know how this could have happened". I loved this dog with all my heart and soul. He was THE SWEETEST boy ever, so gentle and full of love with his large paws. I just wanted the best for him and I feel like a failure as a dog parent. Bruno trusted me blindly and I put my trust in this hospital just to lose my fur baby who should have had 5+ more years ahead of him.

I have been coming here since 1991 back in the day when Dr Haydn owned the practice. He sold to Dr…read moreWolff who has been absolutely wonderful. The staff here are caring and skilled. Our babies are always looked after excellently.

Great vet. Really nice location. Plenty of parking…read more Everyone is very friendly and helpful. Doctor Kim is very nice and explains things well. Our dog gets nervous - the last vet put a muzzle on her even though she doesn't bite. This vet is wonderful no muzzle so she relaxes more. They took her in the back for shots and tests she came back happy and full of treats.

The Staff , Doctor Cotton and Doctor Smith are amazing veterinarians! It was sad how my cat Max had…read moreto meet them for a 2nd opinion of the worst...Cancer . Gave him little bit of meds to help him feel comfortable before it was time to bring him back for the euthanasia ,which was thought maybe a couple weeks(he made it to 3 weeks ). They did give us choices though. Which were just wonderful at home services. My family chose to go back to Fuquay Veterinary Hospital because of the care was nothing I have ever seen. It was wonderfully incredible . My cat Max had his trials and tribulations through life and well he was my $6k cat . My daughter and I were greeted w smiles and comfort and immediately put in a room. It was emotional, but Doctor Cotton kept us at ease and Max was ok because usually it wldve bn a nightmare. It was the most pleasant way and comfortable way so he didn't have to suffer. They allow time to stay and it was nice because we were one of the last care appointments. I highly recommend Fuquay Veterinary Hospital. They officially have my 2 other fur babies for patients and I wldnt have it any other way.

I just started going here after my prior vet of 7 years was unable to provide timely appointments…read more Dr. Cotten was so patient and thorough and answered all of my questions. The dog that I brought to them has some chronic health issues and she jumped right in to establish a plan of care. I am so happy that I made the switch.

I am so angry and frustrated with East Wake Animal Hospital right now. I called them on Wednesday,…read moreApril 3rd to let them know that our little Yorkie mix had to be euthanized Easter morning & requested to get a copy of all her records... The lady that answered never once had 1 ounce of sympathy nor did she give any type of sympathy at all and just said she'd email them over. When I said, "I appreciate the condolences by the way", she literally hung up on me. I called back and spoke with another lady & told her what happened and that I wasn't finished with what I needed & before I was even able to tell her what had happened on the previous call, she immediately said she was so sorry about our pup. I thanked her & explained what happened on my first call and proceeded to let her know that I wanted to request no further communication regarding potential appointments for our fur baby because it would be too difficult to get those phone calls or emails; she completely understood. I asked to speak with a manager, so she had one call as soon as they were available. When the manager called, she did nothing but defend the first lady in every way. And the comments she responded with would be considered "gas-lighting"... like "I'm sorry you took it that way." But whatever. I will NEVER take another pet there. I am appalled at how they handled everything. They tried to say that that is completely unlike the lady, she has been there for the past eight years, has been well-known for her sympathy for with customers and that they think it was just a misunderstanding. She told me, "I'm sorry if that's how you took it." She said she talked to the girl before calling me and said that she said there was a pause on the line so she must have thought that I had hung up. I said no ma'am there was no pause at all. Then, when I told the manager that I knew there was nothing that could be done about it now, but that I just wanted to let them know that I felt like having to euthanize my dog could have been avoided had my concerns initially been addressed when she started showing signs of issues a few years ago. I just wanted to give them my feedback and opinion in hopes that maybe it could help someone else. I explained to her that I had talked to them a few times about her constantly licking the air, licking her paws constantly and smacking her mouth that made me feel like there was some issues going on because that wasn't normal for her, but I felt like I was just being brushed off. When the vet just brushed it off when I talked to them about it, it made me feel like maybe I was just overthinking it. When she was seen at the urgent care vet that we had to take her to to have her euthanatized, we mentioned it to them and that vet said that was a clear indication of nausea in dogs. However, it kept seeming like the manager kept trying to put blame back on us. I told her that I didn't feel that we would have been at that point had my initial concerns been addressed when I brought her in about it a few years ago! Then I brought her in in January due to vomiting & diarrhea with blood. They said it was likely a food sensitivity. We had bloodwork done and they said her bloodwork looked normal. Taking their advice, we gave her chicken and rice but she got to where she couldn't digest the rice. That Saturday night she wasn't acting right. Then, Easter morning her stool was nothing but blood. After getting her records & reviewing her bloodwork, her labs were NOT normal! There were 4 results that were abnormal & all levels indicated signs of disease or cancer! Looking back at her symptoms, we believe it was cancer of some kind. But had they listed to us, we may have had a chance to help her! That did NOT do their job. I know it's been a couple weeks since everything happened but it's been a very difficult time for us. I also know two other people whose experience there has been VERY questionable and their dog having to be euthanized due to issues with care received!

Fabulous staff and Doctors. Groomer recommended. Very clean and comfortable atmosphere. Front…read moredesk staff is always friendly and compassionate. Doctors are knowledgeable and experienced. Doctors and technicians are always willing to answer questions. -Groomer Ruth

We have had a wonderful experience with this vet. They are always kind and knowledgeable. They have…read moregotten us in quickly when needed. Highly recommended.

Two experiences with Lisa Padfield. One of my cats was diagnosed by her with a stage 4 heart…read moremurmur with her telling me she was so sorry. I took him in because he had been throwing up and not acting right. I took him elsewhere and that vet treated my cat with subcutaneous fluids and told me the heart murmur was maybe a 1. My cat lived for 7 more years. He did eventually pass suddenly with a heart issue, but he lived a longer life than I had put him down with Lisa Padfield. Another cat.. Lisa Padfield's beside manner was awful. I wound up letting my husband deal with that cat and we did put her down because she had pneumonia and I was told she would probably not survive. I took my animals to another vet and very happy with that practice.