THEY KILLED MY $5,000 PUREBRED DOG (PLEASE READ) My purebred…read moreBernese Mountain dog who was 2 years and 2 months went to Clayton Animal Hospital in the care of Caylee Cuppernull on Feb 16th for a NEUTER and GASTROPEXY. They assured me they were routing procedures. That was a Monday, and Friday morning I found him dead. I was in CONSTANT text communication with them, brought Bruno in on Wednesday as his stitches were dark purple and leaking fluid, brought him in on Thursday as he seemed to rapidly decline. I told them to do WHATEVER they needed to NO MATTER THE COST. They assured me my baby would be ok. Caylee kept saying he was "fine" and "just a sensitive boy". He was in their care all day Thursday for fluids and when we picked him up that evening he could barely walk without panting and plopping down every few steps. AGAIN, she said he was "a sensitive boy and just a little inflamed." She ran blood tests and said his white blood cell count was low but that it was normal and that he was AGAIN "SENSITIVE". They wanted me to bring him back in on Friday for more fluids for another full day. After my husband stayed up till around 4:30am, watching him. I woke up at 7:40am and found him dead in his crate with blood and fluid coming out of his belly. I screamed and pleaded for him to wakeup, his belly still warm but his body stiff. I called Clayton Animal Hospital and they just said sorry and sent over 2 vet techs who grabbed him out of the crate to bring to my car to transport to Rollins Animal Disease Diagnostic Laboratory for Necropsy. Necropsy results said he hemorrhaged and had SEVERE inflammation, essentially dying from SEPSIS. He had muscle NECROSIS. aka his muscle tissue was DYING. He was in their care MONDAY, WED, all day THUR and all signs that he was septic were missed. He had stopped EATING and DRINKING since TUESDAY and CAYLEE CUPPERNULL said and I quote "I don't feel like eating when I have the flu either, he is just a sensitive boy". I have talked to other people who have also lost their pets at the hands of this hospital. I am BEGGING you, do not take your animals here for any major surgery, they will KILL your beloved pet. This place is disgusting and unsanitary. FUN FACT: Caylee Cuppernull never even reached out to apologize or show remorse. I NEVER heard from her ever again and all anyone else could say was "so sorry we don't know how this could have happened". I loved this dog with all my heart and soul. He was THE SWEETEST boy ever, so gentle and full of love with his large paws. I just wanted the best for him and I feel like a failure as a dog parent. Bruno trusted me blindly and I put my trust in this hospital just to lose my fur baby who should have had 5+ more years ahead of him.

Would take my 5 dogs anywhere else! It's true when they say you get what you pay for.read more

Highly recommend. Even talking about putting my cat to sleep made me cry. Dr. Carlson handled it…read morewith true empathy which she put into act by being so gentle with me and my guy, Cooper. I got a next day appointment and was swiftly shown to a private room- no having to sit in waiting room. She and Ryan made a great team while examining him. I wasn't rushed at any point. Even payment was handled in a discreet, thoughtful way that allowed me to pay and leave quickly. I couldn't have asked for a more caring experience.

Everything went well for a first visit! Victoria and Dr Carter are amazing! They provided a…read morecomfortable atmosphere for not only myself but for my two girls (cats, 2 years old). Health history obtained, and a plan of care discussed. No over the top recommendations. Moving to another State is never easy for anyone, however, I am now starting to feel at home. Highly recommended!

Coming from another state with a senior dog with advanced liver disease I was extremely picky on a…read morenew doctor for my baby. I've seen two of the doctors here and both have been angels. They treat me and my dog with respect and the staff is gentle, smart and kind. The hospital itself is very clean and very busy. So be patient! Good care doesn't come fast but it does come reasonably priced. Much love to Plantation Animal Hospital.

Me and my partner just brought in our pup and one of our cats, our tech was Kelsey and vet was dr…read moreNickens. We really enjoyed both of them very patient with all of our questions and concerns and thorough with the answers. 10/10 recommend them. In the future we will be doing our best to keep our pets seeing them !

I took my previous dog here until he passed away in 2017 at the age of 14. The twenty minute drive…read morefrom Raleigh used to be worth it; the care and cost used to be excellent. Dr. Church was really personable and great to work with when my previous dog's health was failing. I never felt that my love for my dog was being exploited for the vet's monetary gain (as I had at other practices). He was matter-of-fact and practical and didn't tug at my heart strings to try to convince me to perform expensive procedures that had a miniscule chance of improving my dog's condition. I haven't seen Dr. Church at least five years, maybe longer - not sure what happened to him. I've been taking Ellie - my rescue chihuahua - to Smithfield Road since I adopted her in 2016. On 6/21, the vet diagnosed Ellie with a wound - not externally visible, but causing her some discomfort that I noticed, and I was provided with a course of antibiotics. The twenty-something vet tech (who had already given some guff to the vet) hammered into me that I MUST complete the entire course of antibiotics. I'm 46. This is my second dog as an adult. I grew up with dogs and cats. I've had my chihuahua since 2016. This ain't my first rodeo, kid, and I didn't really appreciate the lecture. Fast forward to this morning when someone called from the office to reschedule Ellie's follow-up appointment for the FOURTH time - each time they rescheduled, there was some new reason: vet's out of the country, car accident, personal emergency. Nope. We're done here.

Went deep down hill when it was sold to corporate Had many…read moreterrible experiences there from being ignored on the room for a long time while others that came after me got treated to being charged for things I didn't even agreed for from very rude staff

This place was amazing; they showed so much compassion and care…read more I came in with my cat in distress and pain. They treated it as a real emergency and took my cat in the right way to be medicated. My cat was not even a regular client, but they gave the attention my poor kitty deserved. Thank you

Great vet. Really nice location. Plenty of parking…read more Everyone is very friendly and helpful. Doctor Kim is very nice and explains things well. Our dog gets nervous - the last vet put a muzzle on her even though she doesn't bite. This vet is wonderful no muzzle so she relaxes more. They took her in the back for shots and tests she came back happy and full of treats.

Love having a AAHA vet so close to home, and they take military ID!! Plus the prices are great!…read more I have a fear reactive dog and the staff was so patient with her. My other dog loved all the attention the staff gave her. Clean facility, lots of room, ample parking, great availability for appointments, friendly staff, plus white sound and calming pheromones for your dogs.

Dr. Hammond is absolutely wonderful! I can't say enough about every single veterinarian I have…read moreencountered at this place. There is an older vet tech (heavy, gray hair) that is awful. She makes nasty side comments when she has zero clue. Why on earth would you work in the service world around precious animals sometimes in their worst moment and have zero kindness and compassion? And for the veterinarian to have to come in the room after she left to correct what she said? makes me think she left the room running her mouth passing judgement in error. There are a lot of animal hospitals in this area and we have chosen Willowrun but with people like that working there it makes you think twice about it. Do better!

We have been taking our dog to this vet for 7 years now…read more Today was our most recent visit and the staff was extremely professional and patient with my concerns and questions. Due to Covid 19, they have a new protocol in place. When we arrived, we were told to call and let them know we were here. They then discussed the procedures/tests that we requested, along with the total cost for the visit. Not long after ending the phone call, a tech came out and gently took my pup back into the office while we waited in the car. The vet called a bit later and discussed a few recommendations and then connected us with the front desk where I paid for the charges. I was extremely satisfied with the visit today and I actually enjoyed being able to sit in my car instead of going into the facility. I highly recommend this veterinary hospital!

The pluses are the vet techs and office manager, who are all fabulous. The vet however, Dr. Hage,…read moreis often not in and there is no coverage by another vet when she is out. Also she does not give you results back in a timely manner. Could be a week before she calls with results even though office staff calls to let you know that results are in, but you will need to wait for vet to give you those results. And you never see the actual test results. No copy is provided to you.

Not very empathetic. I called to have my cat put down and they were quick to pass me off somewhere…read moreelse.

Great service from the ladies at the front desk. If you call or come in needing to reschedule,…read morethey are some of the most patient I've seen. My Birman knows every trick I've ever used to get her in the carrier, and it's permanently stored in her brain. Thanks JAH for your patience.

Not the most compassionate office around. Something you want in a vet, right?…read more I called to ask a their end of life services. Once they realized I wasn't a customer, they left me on hold, only to say no they wouldn't be able to see me for weeks because the doctor was traveling. No relief doc,really? I won't be taking my pet there for checkups. That's for sure. Update. Read the manager 's reply and then my other reviews. This reply illustrates exactly who they are. The manager attacks my character, calling me negative, without knowing me at ALL. She didn't read my reviews because I rarely give a negative review, but hundreds of people have read and appreciated my honest reviews. Don't trust your pets with them.

I can't believe I haven't written a review for my favorite veterinarian yet!! I've been bringing my…read moredogs and cats to Dr. Foley and her staff since I moved here in 2014. She truly cares about your pets and she's affordable. I had an elderly lab named Shadow who passed away from cancer at 13, and Dr. Foley and her team were all crying with my boyfriend and I because they truly cared about him. They helped us get him cremated, they took care of the entire process. I just love them. And when I had a feral mama cat and her babies show up at my house, I trapped them all and she spayed, neutered and vaccinated them all for a reasonable price. We rescued another lab mix named Luke who had been through a lot of trauma and has PTSD. Dr. Foley helped us treat him with calming treats and she gave us advice on how to help him acclimate to his new life. He's now one of the best dogs ever! We will always take our pets to Dr. Foley and her team for any of their needs.

Great visit for my senior dog w Dr Connie. She listened to my concerns - he's becoming a grumpy old…read moreman and growls occasionally when asked to get up to go for a walk....did a careful exam and saw that his hips are painful. We'll try a new med and see how things go. I really appreciate her practical and compassionate approach to my elderly gentleman....

If you are reading this, you have a pet you love and understand how important it is to have a…read moreveterinarian you trust. I have had two devastating experiences with my dogs in recent years that were made easier because of my knowledgable, compassionate vet. The first was bringing a new Irish setter home only to have him become very ill within days. I found Doctor Connie through my breeder friend, after calling another vet who had never heard of HODs, a rare autoimmune disease in large breeds, that my poor, unlucky puppy had. Doctor Connie listened, researched and called me on her off time throughout the long, relatively experimental treatment process. She went way over and beyond expectations! I'm not an easy dog owner. I do my own research, have many theories and opinions! She made me feel heard and I know I must have been annoying!! My puppy is a healthy 4 year old thanks to her! 2 days ago I brought my 12 year old to her, fearing the worst as he stopped eating and was dehydrated and could barely walk by the time we saw her. She LISTENED, offered me a plan to diagnose. Explained her reasoning. Listened patiently to all my, probably stupid, questions and considered my financial situation and feelings on treatment goals. 3 1/2 hours later my dog was feeling more comfortable but his diagnosis was bleak. But I knew I could trust Dr. Connie. I left her office able to just focus on loving my boy, knowing we were giving him the best! He deteriorated very quickly and despite all efforts I had to bring him back to let him go. And you all know it's never easy but my baby was loved on by the staff and his passing was as peaceful as can be. As difficult as loss is, because of Doctor Connie and her loving, efficient staff, I can at least take comfort knowing my baby boy had the best care there can be and was loved right up till the very end. She may be hard to get in to see sometimes but that's because she's the best and takes her time with her clients!! Once you have her take care of your baby, you'll never need to question if you could have done more for your beloved pet!