Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably priced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!! read more

I was originally willing to chalk this up as a bad experience simply because it wasn't what I expected. The owner was willing to offer a refund for the file issue. When I returned to the shop to get my refund, I brought the laptop. The owner, the day before, had had me try to log in after offering me the refund, but I had forgotten my password and needed to try at home. However, knowing I had to download over 200GB of files from OneDrive myself, I spent 45 minutes trying to log into Microsoft across my phone and three PCs, but could not. Tech A was cool toward my presence but listened and helped me get logged in. While the refund was processing, I opened the OneDrive box and noted out loud that it was asking to upload, but I needed to download. That is when Tech B snapped at me, saying, "YOU don't get that." He meant that because I was getting a refund, he wouldn't help me. I pointed out that even for the full fee, the shop had originally sent me home with zero instructions on how to log in or download my files. Up until Tech B's words, I was going to move on. As a senior citizen, that petty comment and his angry, dismissive attitude are what I will remember about this business. A sincere apology from the owner and the technician would make this right, but so far, they have chosen not to take that path. UPDATE: I formally notified the owner via email about this incident, and he chose not to respond or address his staff's behavior apparently. I took both of my computers to Ram Online in Brunswick, where they treated me with total respect and started the OneDrive download for free in under a minute. read more

I went in with an issue with my I-Pad, it stopped accepting my charger, except for one at home. I bought a new charger and still unable to hook up my charger. The nice man at RizTech Computer repair off the square, on North Court Street, diagnosed and fixed my problem in less than a minute. He then didn't charge me, told me my charger tip had broke off into my I-Pad. problem fixed! fast and friendly. read more

I built my own gaming system. I have done this three times but with my latest one I had an issue where it was working fine, I unplugged it to move it and plugged it back in and it didn't work. To be specific the video did not connect to the monitor. I tried multiple ports, multiple monitors, multiple plugs and even tried using the integrated video card on the motherboard. I could not get it to work so I took it to RizTech. They told me upfront that they had a $90 diagnostic fee for gaming systems. I didn't like it but I understood it. I also asked them to add an addition memory dimm because I got one DOA and wanted to balance out the configuration. They called me a few days later and told me that the motherboard had a bad PCIe slot where the video card plugged in. They got it to work once but could not get it to continue to work. They said that I needed to replace it. I wasn't happy with this answer because it didn't make sense to me. Why would the system work well for years only to stop working when I moved it in my office. If the board was broken, either they broke it while removing the video card or it wasn't the issue at all. So I paid my $90 and took it home. I ordered additional memory and a new motherboard to fix it myself. I figured before I remove the motherboard why not try the balnced memory first. I added the memory so that it had four dimm sticks and it worked. The unbalanced memory was causing the issue. I will return the new motherboard and use this system for another few years. I am giving them two stars because as a company that does this every day the first thing they should have done is to check the physical layer. Check the cables, make sure the memory and video card were seated correctly, and they should know that Intel recommends a balanced memory configuration and they could have removed one dimm to see if it started up, but they didn't. They never really found out what was wrong with the system at all, but they charged me anyway. I expect a computer shop to be better. read more

This place is an amazing place to get your tech repaired. I had a destroyed iPhone 11 and they repaired the back glass within 3 days! They have very friendly staff that are helpful to your needs. I highly recommend this business! See before and after pictures below: read more

RizTech - Before Repair - Computers Near Me - Medina, Ohio

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Been a loyal customer for about seven years. Took my PS5 in for an HDMI repair. It worked for about 3 days, then it stopped. A day later the power refused to turn on. I think the kids they have their doing the repairs are great, so this is not a particular dig at them, but I contacted several times and wasn't offered any compensation or reached out to at all. Honestly just disappointed in the business practice and I feel like this is why local businesses fail. Loyalty goes both ways. read more

I brought my iPhone 13 in because it wasn't able to charge properly. Jacob diagnosed it quickly, realizing that it wasn't a hardware issue and instead just needed to be thoroughly cleaned. This was done for no charge. I highly recommend RizTech for your phone-related repair needs. read more

One of the last places while checking out Medina during black Friday. This is such an amazing store and truthfully a digital age time capsule. Great variety of all things computer, laptops and even things that don't even exist anymore like an ipod. Great place to get your computer fixed or build your PC. Friendly staff, great prices, highly recommend! read more

They didn't try to upsell my issue. It was a simple fix and they did it quickly and efficiently.

Riztech doesn't sell RAM off the shelf, unlike most computer stores. I wish they did because it would save me a lot of travel to stores that do, like Best Buy and Micro Center. If you want to buy RAM from RizTech, you have to take your computer to them so they can disassemble it and inspect your RAM. Not a fan of this policy. And it doesn't matter if you're a certified computer repair technician with 25 years of experience. Because RAM upgrades are rocket science. I'm all for small business, but dude needs to chill out and just sell some RAM, at a profit. Not all customers are the same. I wanted to be a lifelong customer, but Riztech does not want to be a lifelong business. read more

I asked on Facebook for recommendations for an honest computer repair and found a great one. RizTech Computer Sales, Repair & More. Just south of the Square on Court Street. I couldn't be more pleased. Riz is so nice to deal with. No high pressure sales. Did exactly what I needed and I was up and running in a couple of days. And his employees are very helpful, too. I would highly recommend them! read more

I would highly recommend this place. I was traveling and googled places to get my iPad Air screen fixed for when I got home. I walked into the shop and they had the iPad fixed and ready to pick up within a few hours. Very pleasant staff too! I would definitely use them again! read more

Kind, friendly, extremely patient, and courteous professional help with transfer complications from switching between IPhones. Cannot say enough kind, good things about their expertise and service. This is the second time I've run to them for help. They are amazing. read more

My iMac would not power on and I shopped around local repair shops to see if it could be fixed. While others were asking for $100 to diagnose and saying it would be weeks to get it finished, RizTech let me bring it in right away and diagnosed for free! The technician called me that afternoon to let me know what they found and I picked it up the very next day. They powered it on for me and it works great. If you need something fixed and don't want to pay a fortune or wait forever, these guys are the best! Thanks Riz and team! I truly appreciate your great service. read more

RizTech has helped me and my family find and repair tech (desktop, laptop, iPads, and accessories) on a number of occasions during the past few years. Everyone in the store-- owners and technicians-- are helpful, knowledgeable, and really good listeners. For purchases, they recommend the best solution for your needs, not the most expensive. I recommend them wholeheartedly and without hesitation. read more

What a cool little store. Them Adina square continues to amaze me. From all the quaint little shops; gourmet popcorn, ice cream, pet snacks, chocolate, barbers, cafés, pizza, bars and other miscellaneous. A boutique like electronics store fits right in. The shop is really cool. They have everything from computers, iPads, toys, to monitors. It is full-service. They will recycle old machines, trade for cash, and repair and fix. I have brought old computers here to just recycle and also for some of the refurbished iPads and things like that. I believe he even offer some sort of warranty if you purchase a device from there. The other really nice thing for me, is all of the used electronics. I would never give my kids brand new devices, and the selection here is good. All in all it's a neat little shop that will probably be able to help you in any and all of your electronic needs. read more

Had an issue with laptop not communicating to the printer. Called Riztech, Josh tried to fix over phone. No good so he came to the house. After an hour it was working with no issue plus he worked his magic and my laptop is running at warp speed now plus fixed my scan issue. Josh is great, very nice young man and Riztech is the best for new, refurbished, repairs and software issues. Plus the nicest people. And no, I am not getting paid by them for this review ! read more

Glad to have found this place. Fair prices both in selling and buying items. Called for a quote over the phone on selling our 2014 MacBook Pro and made the trip over from Hudson based on that. Were told the price may vary slightly based on actual condition and he came within $25 of the phone quote due to some dents - more than fair. Buy or sell here with confidence! read more

My phone wasn't working & AT&T where I purchased the phone was unable to help me figure out why, but the sales men suggested this computer store on Medina Square. This place was really cool. A nice throw back type computer store with a really nice staff, new and used computers and lots of other great stuff at pretty good prices. The gentleman working on my phone was able to fix it in 15 minutes at no cost. I highly recommend this place. He saved my phone and my sanity! I'm glad I know of this place now. read more

RizTech - Computer store on Medina Square - Computers Near Me - Medina, Ohio

Purchased a reconditioned iPhone 8 at a very good price. They downloaded all my apps and data from my old phone to the new phone.

If you are the lest bit intimidated by computers and techie type things then I highly recommend this shop RizTech! I just purchased an iPad from them and they were so friendly, knowledgeable, and willing to give you as much time as you need. Thank you RizTech!! read more

These people are fantastic. They are honest, friendly and skilled. When the geeks told me I had a bad motherboard, these folks repaired the bios. Big difference in cost savings. Great customer service, skill and honesty. I would gladly recommend Riz Tech to anyone. You won't be disappointed! Chuck R read more

I had my laptop repaired here and was very happy with the service, lead time, and price. The owners were attentive and courteous. There is a lot of very good value on the sales floor, I'll be adding RizTech as an option for all my future tech purchases. read more

Bought a late model souped up rig from these folks. They were very helpful friendly and supportive. I felt very confident that this was money well spent with these people. They were so accommodating and gave such good prices, I uphold myself to a bigger rig. I haven't had any issues, so I haven't experienced their repair services, but when/if they come up, I will be returning with a smile and the assurance that they have my back. Thank you, RizTech! read more

All of my dealings with them have been awesome. From smartphone battery and screen replacements to laptop restoration/virus issues. I recently purchased a second hand desktop replacement Lenovo T560 and it was exactly as expected, the OS was cleanly installed with no driver issues at all. I`ve worked for companies whose IT department have provided laptops that require multiple calls just view documents and adjust the screen brightness. great job RizTech, keep up the good work. read more

Well, after 10 years of being careful and conscientious, I did it -- I spilled coffee on my laptop! I did try to clear out the liquid as best I could, then rushed it down to RizTech. I feel SO fortunate that we have this company in our little town of Medina. Riz told me he would do his best to bring my computer back to life, and called me that same day to say he could replace some chips and salvage the machine. He also informed me there would be no charge for the diagnostics if I chose not to have the repair done, which is amazing in itself! I had looked around the shop while I was there for the drop off, and noted that there were refurbished Macs that were several hundred dollars less expensive than buying a new model. I decided to go with a newer laptop (especially after Jen told me owners would not be able to update some of the older models in the not-too-distant future). Riz was able to port all my files and applications over the the new Mac and all I had to do was re-enter a few passwords. It was almost like the "trauma" had never happened since everything went so smoothly. Riz and Jen are two of the nicest folks I have met since moving to Medina a couple of months ago. And they saved me a great deal of stress and lost time. I highly recommend this business! read more

Nice owners, reasonable prices. Honest opinions. Give them a try! I was very happy.

First time customer, but quite happy with how it went. I will say that the circumstances surrounding my visit weren't the best (due to having my PC shutdown and the whole covid-19 pandemic having me on quite a bit of edge) but both Riz and his employee Andy were quite helpful to me. I made a simple mistake with some RAM but they fixed it by the next day with ease, and took the RAM I couldn't use and gave me a discount on a new set (that works wonderfully by the way) as well as the labor costs. I'm still in the hole, but at least I'm not stuck during all this chaos without a PC! I'll probably come around (preferably under better conditions) for help with hardware issues in the future. read more

So happy to have RizTech in Medina. They are located just south of the square and the owner was very kind and helpful. He answered all of my questions and fixed my problem quickly. Amazing how much faster my computer is running now. A+ read more

Helpful and friendly for my computer repair. I would definitely recommend Riz for any computer needs!

Apple said my iPhone 6 was shot needed a new phone my data was lost for ever I went in for a new battery found this wonderful place on medina square they replaced battery phone is perfect read more

So grateful for RizTech, right here in Medina! Our small nonprofit needed several computer upgrades. I specced out systems on dell.com and elsewhere, and these other companies tried to upsell me things I didn't need. Jen and Riz got me exactly what I needed, for a good price, and I'm 100% satisfied with my new systems. I love that they are right here in Medina, so if I do have problems, they are close at hand. Highly recommend!!!!! read more

I want to thank Riz for the exceptional service he gave in fixing my computer, and with no charge! I walked in to his shop with a Wi-Fi connectivity problem that had been preventing me from accessing my Wi-Fi for several weeks. Riz diagnosed the problem, fixed it quickly, and would not take payment. Medina needs this type of shop for those of us who aren't tech savvy. Please support Riz Tech for your computer problems and purchases! read more

RizTech is fabulous! The owners are super friendly and honest! My Mac would not turn on. I took it to the Apple store and they said they could not fix it. I took it to RizTech and they were able to fix it for a third of the cost Apple would have charged me. I highly recommend this place to anyone in the market for a new computer or having a computer fixed. read more

We just happened by the store while visiting the Ice Festival. While we had considered replacing my wife's laptop, we weren't actively looking. As we came upon it, my wife decided to go in. I followed, like a good husband of 42 yrs, and we immediately saw rows of laptops sitting on wall racks. It appeared that many were refurbished, while we were looking for a new one. We inquired and were told they did have new ones, which we looked at on the counter. We chatted about what capability she needed in a new laptop and we were patiently waited on and our questions answered. We purchased a new HP laptop that was competitively priced with what you would find in box stores. It just so happened they had a Roku HD TV in a box on the floor. We asked about that and they said they had purchased one more than they ended-up needing (one was mounted on the wall in the store). They sold it to us at their cost, and it too was a good price compared to box stores. We attempt to shop locally and from small business merchants when the opportunity arises. So we recommend you stop in for a look at competitively priced, local merchant, when needing a new computer. The owners were there and everyone was very helpful, and, as you would expect in Medina, neighborly. read more

I went to RizTech to repair/replace broken "shift" key on my laptop. I understood that sometimes the entire keyboard may need to be replaced, depending on the make/model/year. I was told that the individual key could indeed be replaced, costing me WAY less than replacing a keyboard or the entire computer! When the key arrived, they realized that they were sent the wrong key by their supplier and told me that they would make another attempt to locate the correct key and would not charge me! When I received the call that the key was in, they took it to the back, replaced the key, and I have not had any problems since! The owner told me that there was no charge to me for this repair. I convinced him to at least split the difference with me, since I believe it is important to support local businesses. He agreed and I paid only half of what it would have been to replace the key. The owner and staff have such a great, trustworthy work ethic. I highly recommend their services! read more