Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably…read morepriced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!!

I was originally willing to chalk this up as a bad experience simply because it wasn't what I…read moreexpected. The owner was willing to offer a refund for the file issue. When I returned to the shop to get my refund, I brought the laptop. The owner, the day before, had had me try to log in after offering me the refund, but I had forgotten my password and needed to try at home. However, knowing I had to download over 200GB of files from OneDrive myself, I spent 45 minutes trying to log into Microsoft across my phone and three PCs, but could not. Tech A was cool toward my presence but listened and helped me get logged in. While the refund was processing, I opened the OneDrive box and noted out loud that it was asking to upload, but I needed to download. That is when Tech B snapped at me, saying, "YOU don't get that." He meant that because I was getting a refund, he wouldn't help me. I pointed out that even for the full fee, the shop had originally sent me home with zero instructions on how to log in or download my files. Up until Tech B's words, I was going to move on. As a senior citizen, that petty comment and his angry, dismissive attitude are what I will remember about this business. A sincere apology from the owner and the technician would make this right, but so far, they have chosen not to take that path. UPDATE: I formally notified the owner via email about this incident, and he chose not to respond or address his staff's behavior apparently. I took both of my computers to Ram Online in Brunswick, where they treated me with total respect and started the OneDrive download for free in under a minute.

5Star service all the way around. Great experience with Huffman Information Technology Services…read more They mounted 3 TVs and the results are fantastic. Ashley the technician was punctual, professional, and made sure everything was perfectly level and secure. He was respectful of our space, cleaned up after the job, and explained everything clearly. The setup looks clean and polished--exactly what I was hoping for. We highly recommend him for anyone looking for reliable and high-quality services!

From the owner: We are a mobile IT and computer support company servicing Summit County and surrounding areas. We…read morespecialize in: building custom networks with Ethernet and Wi-Fi; designing / installing security camera systems; hanging your TV / projector & screen and setup your audio system; install and setup your video doorbell, smart thermostat, smart locks, speakers, displays, hubs, home security systems, cameras or other smart device. All for your home or business.

I absolutely cannot say enough good things about this business! We got new computers and then…read moreneeded to transfer info from one to the other. Emmanuel could not have been more patient and kind. Every question I have asked has been met with honesty and clarity. More folks need to know about this place because it is the BEST!!

I took my spouses HP laptop there to get a new screen put in. The current one was cracked…read more After we got it back, the "picture" was terrible, it was as if the brightness was turned up 300%. The colors were all washed out and dim. This was after we waited weeks for them the finish it. They kept telling us that the part was on order and wasn't in yet. My guess is that they may have used an aftermarket part, and not an original HP part to replace the screen and the driver. Very unhappy with the result. After they replaced it and turned it on, they could easily see that the screen behavior was sub-par, but they went ahead and gave it back to us. I would be very wary about using their services in the future.