I had a small issue with a purchase. I sent an email and received a response the next day. The…read moregentleman informed me they stand behind all their products. He missed me a replacement and an upgrade to a better brand. I was very impressed by the customer service.

Best store in the area for all your smoking and chewing needs. Excellent super friendly and helpful…read morecustomer service. The cigar humidor is in the very back and very well stocked with a huge variety of brands and sizes. 100's of glass blown pipes in all shapes and sizes for both men and women. Price points are moderate to low. Regular cigarettes, grinders, vaporizers, pens, raw chew, lighters, incense and more. Literally blown away by the inventory carried in this store. Very clean and neatly kept. This is your one stop shop and the only place you need to go to for all your needs be it for yourself, your friends, family, gifts or personal. They have it all!

This is one of best tobacco places I've been to. I'm honestly surprised I'm the first person to…read moreleave a review for them. I'm surprised with all the up to date items they have even some I've never seen before. There is usually one guy who is always working who is super friendly and nice. Most smoke shops I go to I feel like I'm getting ripped off by at least $20-$50, Not here though they always have surprising discounts for items or buying in bulk. Whenever you have questions about a product they're extremely knowledgeable and willing to show you how the product works without having any attitude. I always leave here feeling welcomed and happy with my purchase.

Bought an 40 dollar item that does not work properly. The owner stated look at bottom of reciecpt…read moreALL PURCHASES ARE FINAL! the item started working, brought it home and it didn't then it worked. Clearly its function is intermittent! It's sad because I've been a regular customer. Oh and the unit is still not working.

They have a wonderful selection and are open with decent hours all week. Everytime I go in there…read moreI'm always treated quickly and kindly. love coming here!

I just bought a disposable Vape from Smokers House an hour ago and it is defective. (Does not…read morework) They are telling me they won't exchange it or give me another one because of the coronavirus... What does that have to do with the product not working? So I just gave this guy money for nothing. Really? You just lost a customer over a product that cost you 5 bucks max!

This is a smallish Tobacco shop a block or so behind RHS on 13 mile…read more They've got a good selection of tobacco products, though the cigar selection is wanting. (No humidor) Also, they're probably not the best place to pick up hookah supplies. They have a short selection of tobaccos, and have very few hookahs for sale. However, they do have a really good roll-your-own selection. I've used them quite a bit for this purpose, and have always been pleased with their selection, quality, and freshness. Also, they're the only smoke shop I know of with a drive-thru. On the side of the building is the window. It makes them a unique and convenient place to shop if you're a smoker.

Great customer service. Amazing prices and deals. Warm environment and friendly staff. Great…read moreselection of products. Never too long of a wait.

Came in for some good deals. This flyer was on Weedmaps and then they said they only honor it on…read moreFridays. It's Sunday and why is it online still? Shady dispo here. Go to Pure in new Baltimore and save some money! Lady was nice at the counter, but shady experience

Good place to get hookah supplies and an orange head to go. Service is fast and by the time, by the…read moretime I finish my order it's ready for pickup when I arrive. I met the owner and he is friendly and will give you tips on making your hookah setup optimal, as are the rest of the staff. Wish they had a delivery service, that would be perfect. Pro's +Speedy +Service Con's -Delivery Service

Very good experience. We met with Brandon. He was very knowledgeable and helpful indeed. We chose a…read morenice hybrid flower and a couple small vapes to try. Boy were we happy with our choices. Excellent ounce of something grape. Love it 40% off your first visit and a free pre roll. Heck yeah! Deal. I'll go back for sure

Fire weed, very helpful budtenders. I went one time and would definitely go back!!! Thank you!read more

1st time! Awesome visit! Massive selection of anything that u need! Customer Service was the…read moreBEST!!! The Younglady was very informative & knowledgeable about the products! I will be returning!

This is my go to the prices are great the deals are daily and always great service Thank you Briana…read morefor great service recommendations and knowledge on the questions I had !