I purchased a couch in September of 2020, after three months the couch was lumpy and the springs…read morewere soft. I called the store , a serviceman was sent out, he increased spring tension and stuffed more padding in the cushions. After a couple of months I called again, the couch was lumpy, the same serviceman, same result. I called the Sofa Store talked to the store manage, I told her I was not satisfied with the couch and wanted to return it. They offered me a 20% discount on a new couch. The Sofa Store sells couches, I paid $2000 for a couch that was junk and they would do nothing about it. I would not recommend them or their products.

Yikes! I haven't shopped for furniture in a long time and didn't realize that it's like buying a…read morecar with a salesmen literally watching your every move and not leaving you alone. I didn't walk more than 5 steps into the store before someone was by my side asking me what I was looking for and how they can help. Yes, I was looking for something in particular, but no I don't need you to watch me and give me input on every little thing. Him letting me know the layout of the store was helpful, but still not really necessary. I just want ti browse and be left alone, I will ask you if I have questions. Anyway, I was very underwhelmed by their couches on display, they are all out dated looking and just ugly. The store is also huge and everything is spread out, it seemed empty or at least lacking personality or decoration, or something . Maybe that's because of covid and lack of supply? Idk, but again everything was super traditional, not my style at all. Overall I was very turned off by the sales approach and would not return. They need to come up with a more modern way of selling furniture because this is not going to work for future generations in my opinion.

Note that this is not a retail location and they cannot assist you with traditional customer…read moreservice.

Mrs. Gladys has the best customer service. A beautiful face with a positive professional…read morepersonality and a welcoming attitude as soon as you walk through the door. What a great asset to Crate and Barrel. Good customer service is almost nonexistent these days!! Warehouse guys were also pleasant and efficient.

Steven assisted us today, older gentleman Wry nice and great customer service! My hubby and I…read morehave been looking for a new kitchen table for a while now. We recently decided that we would just go out and look since online was not as promising as we hoped. So off to the stores we went. This place has a lot of nice stuff and their prices are great! And there is no waiting for months! We like the table we are picking it up tomorrow! That made us happy! Great price and Great selection! Will definitely be recommending Gavigans when asked where should I look for furniture. I will also tell them as for Steve

I have bought several pieces of furniture from this place and have warranties on everything through…read moreSERVECO they are worthless. If you have problems they ignore you and send you away. BEWARE!!!!!!! Gavigans do nothing as well!!!

Great. The woman who helped us could not have been nicer. We found an amazing and affordable couch…read more Love it!

I had some cherished family furniture that I needed to donate. After learning about Habitat for…read moreHumanity ReStore, I used their very efficient web site and scheduling system. It was easy to navigate, and it worked perfectly. I received follow-up emails and text messages for the pickup, where the donated furniture was going, and reassurance that the family furniture was going to the right place. Because the furniture was too big for me to move outside, and as Restore can't come into the house, Restore assigned the pick-up to Bulk Brothers. Bulk Brothers acknowledged the assignment, and began their own follow-up text messages, keeping me informed of the vehicle license plate that would do the pickup, driver, and time for pick up. This whole interaction, and follow-on actions by Restore and Bulk Brothers was easy and professional done!

Fantastic customer service, Patricia took her time with us to ensure that we found exactly what we…read morewanted and that we were happy with our purchase. Highly recommend Patricia, she will work to make sure you find just what you're looking for.

am sharing my experience as a customer who is still waiting for a portion of my order to be…read moredelivered. About 1 year and 6 months ago, I purchased a bedroom set from Regency Furniture, including a bed, mattress, drawer chest, and dresser. I received all items except the dresser, even though the dresser and the delivery/assembly fees were paid in full at the time of purchase. Shortly after my purchase, the store where the order was placed closed. Since then, I have visited several nearby Regency Furniture locations with my receipt to ask for help. Each time, staff were courteous and tried to look up the order in their system. They informed me that the dresser would be ordered or made available, but I did not receive any follow-up communication or delivery. At this point, more than 18 months have passed, and the dresser has still not been delivered. I am writing this review to share my experience and to request that the company help resolve this long-pending issue by either providing the dresser or advising me on the appropriate next steps. I hope this situation can be resolved soon.

So this place was pretty cool, but really didn't have what I was looking for. If you have a lot of…read morespace for furniture, are doing a big home project, or are into furniture refurb, I would definitely recommend Second Chance. Unfortunately I don't fit into any of those categories. Also, it's annoying there are so many faux plants in there and none are for sale. What's the point?

I wanted this place to be cool so bad. It has a few exceptional and interesting pieces but they're…read moreeither not for sale or just outrageously overpriced. It's meant to be second hand but they price it as if you're dyslexic and can't read price tags. Second hand and consignment assumes discounted for being old, beat, stained, broken, used or in need of hella TLC. But this place prices things as if touched by Moses. Best of luck to those actually bargain shopping; you won't find it here.

Really enjoyed my visit and plan to make this store somewhere I stop in somewhat regularly, they…read morehave a wonderful selection of old and out of print mangas at a good price, I found several I was looking for! Also got two anime figures at a great deal of 10 bucks each that I have been so happy to add to my collection! They also had a TON of games to look through, I had a blast in this store and I highly recommend for nerds who are interested in older anime and manga! I found mangas I'd never expected to see out in the wild (my tastes are fairly niche at times and many are out of print) and they were 5 bucks each!

Honestly, I was a bit disappointed. Understandably it is a antique collectibles of the store is…read moregaming stuff. The other third is like electronic stuff. I thought it was a bit pricey smaller knickknacks, and it was not very clean. The floor looked like it had never been cleaned ever there was garbage all over the floor and in the area there was layers of garbage.

This is a cute shop filled with a mix of new and consignment used furniture and some small gift…read moreitems. Prices are a bit high for consignment furniture, much of which feature refurnished wood, but everything is clean and in very good condition. I have purchased a few small items but have not consigned here. Definitely worth checking out if you are in the area.

I really like this place! I've been a few times and everyone working there has always been very…read morefriendly. The things they sell are a mix of used and new and what is used is in very good shape. I feel like the prices they're asking are very reasonable for the quality. It's a very well curated shop.

Solo Furniture is an interesting place to visit. If you are looking for home and business…read morefurnishings and accessories, this place is worth checking out. They seem to buy used hotel furnishings and accessories at wholesale and then resale them to the public at a fraction of the cost. I did say "used", so there may be some condition issues, but I think those issues add to the character and charm of each piece. Keep in mind, those cool pieces of art, or floor to ceiling mirrors, floating table stands, bed frames and lamps with outlets and internet ports built in, that you see at the nicer hotels, are some of the things that Solo sells. As far as the condition of items, nothing a little elbow grease or those who are artistically gifted, some paint to transform your piece into your own.

This is a place that sells used ( lighly and heavily) hotel furniture. Seriously.. if you are…read morelooking for art, lamps, desks, chairs.. seriously!! this is the place. It looks a little sketchy.. but I promise once you go inside you will instantly forget that you were even a tiny bit unsure. There are items for days. Every thing has a price clearly marked. There are about 1000 rooms. There is basement with several rooms. Piles and piles of stuff. This is a place you can get lost in for hours. So dont come here on a schedule come with an open mind and a truck!! lol Sometimes you will find brand new items. And for the most part Hotels purchase quality items.. so to get some of these itmes for 20, 30, 40 dollars.

One of my favorite home stores in Columbia. I love how consistently clean the store is. The staff…read moreis very helpful too. They always answer my questions and lend a hand when I need help bringing things to my car. They are constantly restocking items and bringing in the newest collections. The prices are great as well. I'm always comparing with other stores, and they offer the best value for the quality. I would definitely recommend this place. One downside is that since many items don't come in boxes, they're not ideal for gifts.

This is another in the T.J.Maxx and Marshall's enterprises. This one has a bit more of a…read moreself-service cafeteria style ambience. I found a wonderful outdoor table and chairs set that I did not see at the other T.J.Maxx stores. I shopped at the store in Delaware; I think there are Home Sense locations in northern Virginia and New Jersey