I called early on a weekday morning well before "normal" operating hours and was met with a…read morepleasant and professional voice of Irene over the phone. Upon arrival to the office I was instructed to fill out minimal paperwork and was promptly brought back to an exam room by the Doctor Lindsey herself and examined. From the moment I walked in the door I was met with kindness, caring, and compassion. These are qualities rarely found in the big business arena that professional medicine has become and was a wonderful experience for an ailing patient. It has been said that mind over matter is the key to healing and everyone involved in my care that day brought a smile to my face and a warmth to my heart.

The wait time was excellent. The staff is very courteous as well as efficient. The quality of care…read morewas a 10 out of 10 I needed my DOT card and was able to walk out the building with it in my hand. That's a UPS driver I recommend this facility. Please check them out

My doctor retired in February. I will get in to see someone in the Des Plaines location. I will set…read moreup for an epidural injection, which didn't go through because the insurance said that I needed another MRI. I called and called only to reach Ashley the AI person who never transfers you to a human being or makes an appointment if you are in need of spine surgery you definitely want someone who's inept. These people are not you cannot get in for anything for surgery and appointment. Nothing I've been trying since February and that's not how you treat people that are in pain. I do not recommend MAPS

Background: I am a Chronic Pain Sufferer who has a hard time…read moremaking it out of bed. On a daily basis I moan, groan and gripe to do the easiest things from brushing my teeth to an average household tasks. Owning a small business my clients rely on me to be able to fulfill orders and keep content and merchandise fresh. Without adequate care my quality of life has been horrid. Remaining stoic in front of family friends and loved ones HAD BEEN a great task as I have tried to hide my pain until it became evident to everyone around me I couldn't even play a round of golf before retiring after a few holes. (and that's not bc I was in the sand and water all day either! L:) ) Experience: My experience with Midwest Pain has given me hope that there is a light at the end of the tunnel again. With amazing attention to detail, a combined approach of Physical Therapy, On-Site Treatment, and Honest Approach from day 1 gives them a 10 Star review in my book. PA-C Angie Osmanski 10 Stars for your amazing attention to detail and treatment plan you prepared for me. Chewly at intake 10 stars you are amazing and are worth every penny. Dr. Pontinen 10 stars for your communication. A rare thing nowadays. A Diamond in the Rough, If you have concerns, they take them serious. They are also very adamant as they should be about about explaining and making sure patients understand the medication being prescribed what it does and how it works. They do not prescribe just to prescribe. This is a legit establishment and they have quite the Roster of Doctors on they're Team that all have unique areas of training in different areas of pain management So it's a safe bet that someone on they're Team can help find the best treatment plan for anyone in need of Pain Management. I Highly recommends MW pain and look forward to my ongoing road to recovery. Thank you MW PAIN for making tying a knot when I came to the end of my rope ! Thanks for helping me get my life back! 5 years after initial review update below Treatment has progressed. I have been able to play golf. Pain is managed to a maintainable level. Been more active and actually lost weight over this period. My Apple Watch shows significantly more active in exercise and being able to enjoy life. Breathe more fresh air touch, grass, and explore the globe. A total 180 from my way of life prior to MAPS. The process has also been expeditiously quicker. Employees are kind courteous and professional and mindful of patients time to be sure your inn and out in a timely fashion. GS

I walked into Hermosa with no appointment, which was no problem for the walk-in clinic. I was…read moregreeted by a very professional staff member who took down my information. The waiting area is very clean and neat with a nice entertaining TV. Having a clean clinic is one of the most important things to me. The staff assured me that I would be seen in a timely manner, and they were right. Before I knew it, my name was called to see the doctor. The doctor I saw was very intelligent and knowledgeable. He answered my questions thoroughly and wrote me my prescriptions. One of the best doctors I've ever experienced. The doctor walked me step by step what I needed. I also got a referral quickly and easily. They are able to transfer my records to wherever I needed them without issue. All in all, Hermosa Medical Center was a great experience and I highly recommend anyone to go for their medical needs.

Not really sure if I saw a doctor a nurse or other medical practitioner. She had to call a doctor…read morebefore giving me a referral. Other than that, just be prepared to wait at least 30 minutes before being seen. The people that I worked with were at the center were pleasant, kind and patient. My only meaningful complaint is the television that is on in the waiting room. While watching Maury tell us who is or who is not the father is highly entertaining mid-day, it can get quite distracting while reading a book! The studio audience jeers which is inevitably mixed in with the obligatory multiple *bleeps* for audibly uttered obscenities. There is non-metered parking and metered parking nearby which implies parking is available.

My experience with Centers for Change has been very positive. The intake process was thorough and…read morehelpful in matching me with a therapist who specializes on my needs. Everyone has been kind, professional, and supportive throughout the process. I'm very grateful for the care and guidance I've received here.

The Centers for Family Change is an outstanding practice with a long history of high-quality care…read more Their team is professional, client-centered, and deeply committed to collaborative, respectful treatment. I'm impressed by their use of evidence-based approaches and their dedication to ongoing training and client feedback. A trusted resource for families and individuals alike. My practice, Heritage Professional Associates, is grateful to have this practice as a trusted partner in providing high-quality clinical services in the Chicagoland area.

I called on behalf of my mom who doesn't speak English for a severe allergic reaction she's had…read morebefore. We spoke to Renata who was extremely helpful and served as the liaison between us and the doctor with several calls back and forth in order to not only get the prescription but then to send it to a different state since we were traveling. I have had bad experiences with customer service before, but Renata was outstanding.

A check up will take all day. They give invalid info over the phone and other than the doctor which…read moreI feel bad for in this case because she is wonderful. This place sucks and you would be better going somewhere else.

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.

I went to trinity hospital for a pulmonary function test. As soon as you walk in the workers there…read moregreet you at the door. All the receptionist there are very kind. It's not that close to were I live but I rather come then to the near by hospital that I live by. My Nurse Lissette not sure if that is how you spell her name , she was great she made me feel good . I was nervous when I came in for the test. The workers here are great!! Thank you Nurse Lissette once again

I went to Trinity 8/19/16 for a colonoscophy. The nurses and / transporter who came to get me at…read morethe receptionist, prepare6d me for the procedure, and assited Dr. Henderson with and after my procedure were very nice, friendly, and professional!! Dr. Henderson, you're the greatest! You were also very nice, fun, professional, effective, and maybe the greatest doctor I have ever seen or had in my 52 years. And thanks for my "gold star" , for being a goid patient. I wish you could be my primary care doctor. You and the staff MADE my experience very fearless, comforting, caring or exactly what hospital care should be. Thank you again Encology staff for taking good care of me. You made me think about how all people should daily practice treating each other professionally and intelligently and how medical professionals and patients must work together for success. You made my day. As an African American, I was extremely proud of the professional services I saw and received from the African American staff and at a hospital in my own neighborhood. I felt it was nice when another patient excitedly recognized and greeted one of my nurses from another hospital and then the nurse told her that she bought a house nearby and transfered to Trinity. Thank you nurse. Adding more greatness, the receptionists at the front door of the hospital greeted me nice. A hospital staff, who at one point saw me lost in the hallway, stopped, asked me if I needed help, and literally took time to take and helped me find what I was looking for. And, yet, after I finished my procedure, I went in the cafe to eat and another staff sitting near me nicely greeted me. I am sorry and shameful that, due to weakness and / disorientation from fasting and my procedure, I did not remember the names of all staff mentioned above. Go Trinity! Keep up the great work!

I had previously had a eye reaction to a heart medication I was taking. When my cardiologist…read moresuggested I take the medication again I went to have my eyes and vision assessed by Dr. Spindel. To monitor my reaction to the medication I've been taking I continue to go back to Dr. Spindel every 6 months for an examination. He and his staff have always been very polite and professional.

After suffering a corneal abrasion during surgery I was wheeled up to Dr. Spindel and he solved my…read moreproblem in an instant. He was also kind and reassuring. I can't speak to his office practice, but his service to me at St. Francis hospital was maybe the most immediate pain relief, without narcotic drugs, that I have ever felt. And he had a spot on diagnosis.