Sully is a good salesman. He is kind and relatable. He gave me options based on my preferences for a vehicle. Omar is kind, but doesn't communicate with elk once the purchase has been made. A few things weren't quite up to par when I left with the car but they say they will take care or it--so I'll update this review once it's handled. The guy who does the IG page is kind and funny lol and there's a lady there that is encouraging and sweet as well. Great range of vehicles, including luxury and high end ones. read more

Bought a 2007 corvette that wasn't inspected or touched service wise. Car was delivered has dry rotted tires and chunks missing out of the inner side walls. All fluids need flushed. Shocks blowen out. Needs all suspension repaired. Clutch is out as well. Complete turd. Manager doesnt want call back and deal with the issues. Was sent a full report with pics from a shop of all the issues with the car. read more

great company great cars they took great care of me and my car needs i give them 5 stars read more

Hello guys I have had my town and country 2015 since February 2024 since I have had it in the shop on at least 4 separate occasions all for multiple reasons. This last reason is eletrical I just took it from Toms Family Auto to Bill Ritchie Complete Auto Repair $125 and they tried everything since last Monday Now Road Runner wants me to pay again for his friend down the street just to look at my vehicle just to tell me what I already know. Nobody wants to help me and I'm driving a Death Trap!!! read more

I was involved in a accident that totaled my vehicle at the beginning of the COVID19 Pandemic therefore there was no dealership open to accommodate me. So I had the arduous task of finding a car to replace my beloved Mini. I found the car that I wanted. called Road Runner Auto , spoke with Omar and he was courteous enough to explain that there was nothing he could do until the restrictions were lifted. We kept in touch and as soon as the strict restrictions were lifted still adhering to the social distancing we were able to sign the proper paperwork (esign) and through some fanagerling we were able to complete the transaction providing me with the car that I wanted with the price that I wanted. The vehicle needed a tune up which was schedule first thing once the state restrictions were completely and SAFELY lifted. These gentlemen did everything they could to make this awkward and painful, frustrating transaction as pleasant as possible for me. Keep yelping my friends. read more

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horrible place horrible customer service I purchased a car from here June of 2024 10k down cash note paid on time every month of $450 due to me being sick and in hospital Dec 2024 payment was a couple weeks late spoke with someone insured them payment for Dec and Jan would be in on or before the end of January he proceeded to tell me that they put the repo in on the 14 of January not even a month past the date the car payment was due I was calling to make the payment and they was towing my car it is exactly 1month and 3 days behind out of all the auto payments I've had this is the worst company I've ever dealt with no grace period so now I have to pay out a extra 500 for repo fee on top of the 1000 read more

I saw a car that they were auctioning - 2018 Lamborghini Huracan Spyder LP 580-2. While the car wasn't in tip top shape, I know I got a very good deal on this. It was for all intents and purposes in mechanically excellent condition. I am here to state that dealing with Kyle, my sales person, was excellent. He made the transaction smooth and simple from the start to finish and the car was ready to be picked up within 2 weeks from beginning to end. They even did a nice little detail which I felt was great. Thanks! read more

Road Runner Auto Sales - Here is the car wrapped in gloss red - Car Dealers Near Me - Wayne, Michigan

My son bought Cruz for 10,000 dollars. its engine got overheated and died totally. He did not get to drive not even month. Warranty department was horrible and car dealer said that that was not dealer fault because that car did run at the time of purchase. Now i know why there is so many low rating. DO NOT BUY CAR FROM THIS DEALER read more

Customer service is trash! Cars look good but have engine issues. warranty is trash it literally doesn't cover anything. I'm convinced they rig the cars to not show the check engine lights till your warranty is up. don't go here. save yourself the head ache and money. Ask for a car fax!!! read more

On October 20, 2018, I purchased a used 2012 Volkswagen CC Lux for $7500 from Road Runner Auto in Taylor, Michigan. While I was there, they also sold me a GWC Warranty for $500. On October 27, 2018, I started noticing a burning smell, but as I am an inexperienced driver, and this is how my last vehicle was, I thought it was the smell of having the heat on high. For this reason, I did not get the vehicle checked out on this date. Then on November 7, 2018, a warning signal came on in my vehicle stating that the oil pressure was off. I pulled into my loan company's parking lot and my boyfriend checked the oil level. While he was doing this, he was unable to get a reading from the dip stick. We immediately drove to an oil shop and they made us aware that is had leaked 2.5 quarts of oil. We filled the oil to full and drove home. Letting the car sit and not using it as a daily vehicle. We took it to my favorite shop in town on that week's Friday, we waited because they said they would not be able to get to it until likely Friday. November 12, 2018, the shop contacted me and let me know that it is a major oil leak and that they are unable to tell if it's leaking anywhere but from the gasket and that they would start there. This part and labor totals $600 and the next day I was made aware that GWC does not consider the gasket as a part of the engine, and therefore will not cover the cost. That same morning, I called the dealer to ask for all paperwork regarding that vehicle and why I needed it. He told me, "It wasn't leaking oil when it left," which I find difficult to believe and he, in other words, told me they did not do a safety inspection before they sold me the vehicle and that they, "just looked at it." Yesterday, November 15, I contacted the dealership again asking for all the vehicle's paperwork, because I had not received it and they told me they would send it to me. Now on November 16, I still have not received any paperwork regarding the vehicle. I have contacted them again regarding the paperwork and am being met with excuses about how, "The owner is hardly ever here." And "I don't do sales." read more

Apparently once you finish paying off your car, they charge you $700 to transfer the title over to you. This is just a shady business practice from a shady establishment. read more

Put a deposit on a car supposed to be ready in 2 weeks 4 months later car not ready and they took 3k out of my 9k deposit they will charge you a arm and a leg for a rebuilt tittle that is poorly put together read more

Went to look at a car,they told us it was already sold. The next car they showed us wouldnt even start. We did not wait for the jump start!

Fucjing scamming pieces of shit sold me a salvage title without telling me shipped a green title to my house when in actuality the Ford dealership told me it was in a accident and it was worthless, pieces of shit smfh scum gifted the car to my mom and it didn't even make it to 100k miles if I could have sued them I would but I moved to California read more

Run away from this place!! And especially if your dealing with a scammer named Omar! Run don't walk away. I had a leaking back window then found put they put glue on a mechanism to hold my fog lights instead of fixing it properly!! Don't make the mistake I did. read more

I purchased a vehicle from here and then found out it was unsafe to drive and it should've had a salvage title due to a damage frame, but it doesn't. Called them to see what they were willing to do to keep me as a customer and found they are willing to do nothing. So I will not be going back to this place. read more

Wanted to buy a certain used Mercedes SL or SLK roadster... Drove 7 hrs round trip to see 1 they had...Did not fit what I was looking for, but Salesman Kyle & Owner Omar put a good effort to help me as mush as they could to try to fit my desires for that type of used vehicle. I appreciate the effort they did to try to fit my wanted guild-lines! read more

Had a printout of the agreed price and left to check into finances and 2 hours later when I wanted to put a deposit down, Omar would not take my calls or texts.(Called the company direct and spoke with someone else and they said I could hold the car with a cc , but Omar needed to process that.) After they closed he called and said the price is now 3 thousand more! read more

The absolute worst car dealership...I was interested in a Jeep on the lot . I asked the salesman about it . He said ., yeah it's out there. I looked at it . It was junk , like most of their cars . . Don't waste your time at Any of their locations. read more

I was having trouble getting financed due to having a low paying job. The mark-up on the price was a bit high, but they worked with me and got me into an SUV that fit my needs without a lot of hassle. The Sales Team was awesome and the customer service was great. There are a few problems with the vehicle, but I was assured that they would make the needed repairs. read more

This place was not willing to go the extra mile, not even an inch to facilitate the sale. There is something not right when they want you to sign papers but don't have a title for the vehicle, saying "Its in the mail!" Wouldn't even go to Secretary of State to get the $20 title even after I offered to pay that. He came up with excuse after excuse after excuse not to go into SOS for it. I should have known this place was shady when the salesboy couldn't even look me in the eyes when asked a direct question. WORST car buying experience ever. I don't know what was going through my head even consider buying a salvaged vehicle but thats all they deal in. Wrecked vehicles with less than ideal repairs, and vehicles recovered from chop shops and pieced back together. CONSIDER YOURSELF WARNED! Read the rest of the reviews about this "business", on here and google. Ended up getting a very simular vehicle for less money, a legit car fax, and the piece of mind that my family is safe; Not riding around in a busted vehicle sold by a dishonest person! Enjoy the $200 dollars you basically stole by not living up to your end of the bargin. Guess you need it more than me. Again not an understatement when I say HORRIBLE, HORRIBLE, DISHONEST, DIRTY BUSINESS, TRASH, STEER CLEAR read more

I Purchased A Vehicle with a 2 year warranty from a salesman name Omar at this location just for a month later the whole car stopped working, ROAD RUNNER SALES Wayne,MI told me my problem was not covered under the warranty and they were not doing anything to help figure out what's going on with the car. I purchased my car in full from these scammers all for them to lie about a warranty and put what seems to looks like white gum paste To cover up leaks inside engine... BEWARE THIS COMPANY IS A SCAM THEY SALE BROKEN CARS AND THEY WILL NOT HONOR ANY WARRANTYS read more

These people know nothing about doing business. We told them we wanted to look at a particular car, were driving from three hours away, and would be there this afternoon. We called when we got 10 minutes away, and they said it could not be test driven! We wasted six hours on the road. The epitome of car hustlers. read more

Don't walk.... But RUN away from this place!!!! I bought a corvette there about a year ago... What a mistake!!! I found out after the fact, that it was a flood vehicle from Hurricane Sandy. I wondered why ALL of the lights, seats, windows, ac unit, abs unit, shocks, and transmission all went out soon after purchase. After dropping over $5,000 in repairs... I attempted to sell it. Surprise...surprise.... The young Air Force kid was not able to register it due to a "crushed" designation placed on it by the State of New York. 5 months later... He still is not able to register the car, and now the engine is blown. When I tried to resolve the issue with the salesperson "Zach" aka Ziad... He actually told me he didn't work there anymore.. Which was yet another lie. AJ (manager) is just as useless as "Zach" is. They will say just about anything to sell you a car...dont believe it. read more

I wish I could give this place -5 stars. I visited this place last week in search of a vehicle. The sales guy helped me pick out the car I wanted and everything. Let me mention that the car that I went to the lot for was not there because someone else is driving it around as their personal car and wouldn't have it back until 5. Anyways I was about to purchase a 2014 Chevy Impala. He told me he would bring the price down to a certain amount and this was supposed to be in house financing. I read the paper work and he put a completely different price on the paper that was more than what he told me, much more. he wanted me to just sign without going over it, he failed to mention that it was a salvage vehicle and he tried to play me on the in house financing part...he clearly put my name through a financing company because I have done in house financing before and they do not tax like that. I threw that pen down and ran out of there. I don't not recommend purchasing a car here at all! If you do read the paperwork before you sign. This is a scam place that sells lemon cars they put back together to work for the moment and that need to be shut down! The next day I purchased a 2016 Chevy Impala elsewhere and had a way better experience. read more

scam scam scam ‼‼‼‼ terrible terrible place sold me an 2011 bmw with major major problems that caused me to get into an terrifying accident to mention i had to put down 7,000 dollars for the car and also 6,500 to fix it with their repair service i was late on a couple payments because i was working hard saving money planning on paying the car up to sale it later to get a better one unfortunately after getting repossessed only once by a fake company theyve so called hired omar told me i can never get the car back once i tried to pay what i owed 4 days later after missing only 3 payments their cars are water damaged by the texas flood beware do not go here this is a scam read more