Great Company. They were very reliable, and went over everything with me, to make sure I understood everything. They did my car, this time. Amazing job, and I will be using them again. Super Nice and very helpful. Thank you!!! read more

Roadrunner replaced the windshield in my Bronco. They were on time, friendly and did a great job. Recommended!

Great service and quality glass. They came to me, were fast, friendly and quality glass! They were done in under an hour! Highly recommend them! read more

Excellent service. Jesus and his team were very timely and efficient. I would highly recommend Roadrunner for any glass replacement or repair. read more

I went in today to get a chip repaired in our almost new vehicle before the small crack could cross the entire windshield. Not sure whether it was caused by one of Tucson's many cluttered roadways or the usual excessive speed of most drivers. In any case, Shane did the repair and he did an admirable job. He took his time and fixed it properly. Our prior repair on another vehicle at a competitor was done by an amateur in comparison. Should you need a repair or replacement, remember Shane. read more

I needed my windshield replaced and Roadrunners team took care of it quickly and their customer service was excellent. The gentleman I was on the phone with was Danny and he was knowledgeable and beyond helpful. Funny guy too. I recommend this company to anyone with auto-glass needs. read more

Wanted to give a shout out to Roadrunner for hiring an independent Contractor as a auto glass installer, named RYAN!!!! Best Customer Service ever! Not only was he a very nice person, he was prompt, professional and he saved me time at the Ford Dealership by replacing the pieces on either side of the windshield that have been recalled. Top notch and truly appreciate it! Thank you Roadrunner read more

I have had small chips in my windshield for a while and recently one of the chips starting to cause a large crack to appear. My insurance company recommended Roadrunner, saying they could come to me anywhere. I left a message before 8am and they called back within 10 minutes. Jody was very helpful in working with the insurance company and answering my questions about what kind of work space they need, as my office parking lot is very small and narrow and street parking is not an option. We were able to set an appointment for the next day. The technician called me when on way, and was very pleasant. He had the glass changed out in an hour, and even moved over all the parking decals I had on my old shield, including some old ones from when I lived in Miami that I kept on because I like to pretend I still live in Miami. So that was great. I didn't have to pay anything, as all covered by insurance, and they took care of it all. I hope not to need services again, but if I do I will be calling them read more

Deandre Trovino did a wonderful job replacing two cracked windshields. He was very courteous and professional and really took pride in the work he performed. Best repair service we have ever had! Ray Cusack read more

Everyone gives you a different story. The lady who answers the phone will just answer questions even though she doesn't actually know the answer. But you will definitely find out the truth when they come to do your window. I would never recommend them. read more

I recently had some work done by Roadrunner and I couldn't be happier with the quality of work and friendly customer service. Ed and April are fantastic and I would recommend them to anyone needing help with glass and tint! read more

I was rescheduled twice and it's still not right! I have now lost 2 days of wages due to Appointment #1 not sending tinted glass that was clearly requested and discussed at original consult on phone. Tech offered to see if their company would ask for dealer glass. State Farm denied. No problem as I didn't honestly know there was a difference until he educated me. Appointment #2 the windshield appeared to be used, complete with chipped glass, adhesive and dirt around edges from prior placement and horrifically contoured tinting. The tech confirmed my findings, marked spots on his own with his blue tape, said "they probably didn't use a straight edge", and said "you deserve to be happy". Spoke with owner on phone who was extremely unapologetic, condescending, offered no resolution, nor apology. Far from the exemplary customer care that they tout in their advertisements. Meh, no five star here. read more

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We had a large crack in the windshield of our Sprinter Class C motorhome. Roadrunner was recommended by our insurance. They installed the OEM windshield at our home and reimbursed me for the required recalibration of the adaptive cruise camera. Great, quick service. read more

Ed and his staff are the best. I have used window/glass companies in the past and I thought it was just a commodity. Some random person shows up and replaces some glass and leaves. Not with Ed and Roadrunner. They take their time and handle every step with care and professionalism. They even worked with my crazy schedule and didn't laugh when I needed 3 window replacements in less than a month... They replace 2 windshields and my driver side window as well! They handled everything from scheduling to insurance and I was never without my car. I highly recommend them and I will use them again! read more

I have used Roadrunner twice and I have been impressed both times by their service. The first time my car had gotten broken into and they drove to my work that same day and cleaned out the glass and replaced the windshield. The second time a crack in my windshield grew so large that it spanned across the front windshield. They were completely booked that day and the following week, but April moved some things around they made time to come out to my work again and fixed the entire windshield. The installer James did a great job too! So impressed read more

I was in town for work and Ed came out to the job site and installed tint on my 2016 Ford Transit. He did an excellent job, showed up on time, professional and did exactly what was expected. Great service at a great price! read more

I drive alot for work and recently got a huge crack in my windshield of my car that kept getting bigger as the days went on. I called this company and the woman who answered the phone was so nice, she booked me an appointment super quick. Within a day I had a technician come out to my house and fix my windshield in no time. Even the technician was polite and did a great job. I highly recommend this company. They did fantastic!!! They had also replaced my mothers windshield on her minivan the month before and did great with that too!! read more

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I have used Roadrunner Auto Glass on numerous occasions. Since moving to Arizona, we have had a lot of cracks from flying rocks & BBs from neighbor kids. After reporting my claim with my insurance, Roadrunner ALWAYS calls me within minutes after talking to insurance. I love that they come to my home to fix my windshields & they always do it in one trip! They are very fast & I've never had a problem with their service! They are awesome and friendly. read more

I have used these guys a number of times before, and they were awesome. Today I call and some guy answers the phone like it is his home number. I asked for Roadrunner Auto Glass and he ugh and awwed and then finally said, yea - I can take a message. Haha, wtf. I told him, I don't think so. read more

Our Subaru had a cracked windshield due to a rock hit. The Roadrunner team did an outstanding job in helping get our vehicle repaired quickly, and the job was done in the highest quality manner, by a professional and courteous team. Thanks so much! read more