Called Tony's auto glass because the Honda dealership recommended them! The phone was answered promptly and I was asked about my Honda Passport windshield and who I was insured with. Tony's called my insurance, then called me back with them on the line! Took my insurance a couple weeks to get Tony's paid and for windshield to come in...windshield need to be calibrated now because they have cameras and sensors in new cars! It finally came in and I was called to make install appointment. We were told it would take 4 to 5 hours, but it would be ready by 4. They called us at 2pm and it was done! So far everything is working great! Didn't cost us anything with comprehensive coverage and we have a new windshield! Thank you Tony's Auto Glass!! I will recommend you to anyone that needs a new windshield or a calibration!! read more

After 30 + years as a customer I regreat having to give this review. When calls are not returned and service is needed it is very frustrating. I waited 10 days for them to contact me regarding a replacement. I was told that they had no record from the insurance company but they would check and call me back. 4 days later I called Tony's and was told the same thing, "We will check and call you back." I called the insurance company and fund out that Tony's had been notified 2 weeks earlier. I switched glass providers and was contacted 10 minutes later with an appointment. I hate to see a local company send itself down. read more

Friday night I was coming home on the freeway and I heard a loud thud and saw a rock chip/crack in my 2 month old Tesla windshield on the passenger side. The next morning, I looked on yelp to fix it. Most places were closed on a Saturday, but Tony's was open and had great reviews. I just showed up and hoped for the best. At least 3 technicians looked at it. They said chip repair may not work, but I decided to try it anyway. If it didn't I could still get it replaced the next week (he had windshields coming in on Monday). Long story short, they got it fixed. I it looks great. I can see the repair (because I know where it is), but probably no one else can. They were very helpful. It was only $55, a small amount to fix my baby. They are on my list if I need further repairs or windshield replacement. My mom has a couple of chips in her windshield, I will be taking her here for service. read more

I was actually surprised. Lol. I wasn't sure if I was going to like it, but the employees there were nice, professional and thorough on their work. They spoke both English and Spanish. I understand both languages. I appreciated that they made an effort to get to know their customers. I dropped it off and a few hours later I was notified that my vehicle was ready. I paid what I was quoted. No hidden BS fees. They were honest and my vehicle was returned as I left it. I'd give them my business again. read more

I have had my windshield and rear window replaces over the last couple years. Great service, fast, and affordable.

I don't recommend this shady business because I took in my vehicle to have the windshield replaced without any prior issues with the ADAS front camera sensor. By the time I received my vehicle back the sensor was broken. They did not honor their mistake and blamed me, their customer for the broken sensor. There were NO prior issues with it until I had the windshield replaced. Do not go to them or you may have to deal with similar issues. read more

If and when you need windshield replacement, I strongly recommend you give Lorena at Tony's Auto Glass a call. I have, and continue to appreciate, Lorena at the Irvington location. Consistency in customer service over the years is not something common. Yet, that is exactly what I have experienced. It's why I keep going back, over the last 10 years. I have replaced a few windshields on my vehicles, and have referred several friends and clients to Lorena. 520.889.2422. No one has had a complaint. Not one. Great product, Great value, Always Great Service! Thank you Lorena! read more

Had back window of truck shatter. Went to Safelite and Ford Dealership in area. Would have to wait months for repairs to be completed. Ford Collision shop recommended Tony's. I called and they were able to get glass quicker, but at a higher price (supply and demand). I was happy to pay to get glass repaired. Staff was very friendly. Repairs took longer than expected but work completed satisfactory. read more

I was driving to Tucson Arizona from California for work. As I was driving a rock hit my windshield and resulted in a minor crack. About 2 hours later I noticed the crack expanding. I needed to fix this crack fast and I don't know the area. I checked Yelp and called Tony's Auto Glass around 5 pm. Hector answered and told me they are closed. I explained to Hector I'm from LA and heading back to LA tomorrow. Hector Said, He'll wait for me and bring the vehicle in. When I brought the car in Hector jumped right on it. He fixed the windshield and made it new. Hector was professional, Knowledgeable, and the price was very good. If you need a good Auto Glass Company with excellent prices and excellent service in Tucson Arizona come to Tony's Auto Glass. You will not be disappointed! read more

I have been trying to get my windshield repaired for over a month. I spoke with the manager he helped me with my geico claim. Whenever I call, the receptionists tell me there is no claim for my vehicle. They're very rude and hang up whenever I ask to give the claim number and email info they don't want to help. I have gone in person twice, they can see my claim but said they're ordering my glass. It's a different story every-time I call. I would not recommend this shop to anyone. read more

Great service from great team would love to show appreciation must stop by if you are in need of a windshield repair!

Professional service. Called and was easy to make an appointment. Technician showed up on time and was done fairly quick. I have had no problems with the installation. Quality work and great customer service. read more

A tiny something came off a semi as I was driving an hour away from Tucson and it blew out a big window of the sliding door on my van. I pulled over, saw the 4.5 star review on Yelp and called Tony's Auto Glass right away from the road. They ordered the part immediately and even picked up a fast curing compound so they could get me back on the road as soon as possible. I was so impressed with their service and workmanship and feel so lucky I was able to get back on the road as fast as I did. Thank you so much, ya'll are awesome! read more

Great reliable service! I was giving this contact info foe this location on Irvington rd & the manager did a 3way call with my insurance company and was able to set up the whole claim right away. My glass looks brand new! I'm super happy about it! Thank you Hiram!! read more

Windshield for older Lexus RX300, but they had in stock. Great job at very affordable price (at the 3732 N. Oracle Rd location). Way less than half of Safelite. They work on a first come, first serve basis, so leave your vehicle for the day. It is, however, only a 20 minute walk to the Tucson Mall. Waiting room and reading material suck, but very professional staff. Highly recommend. Not sure review by B.S. is for the same place. The prices are NOT average; they are much less. read more

After being totally mistreated at Safelite, I decided to take the advice of a friend and give these guys a try. They were totally professional, friendly and got me in right away. And they were a full $200 less than Safelite! I will definitely use them in the future and recommend them to everyone I know!! Great job guys!! read more

Had a chip and the rearview mirror fell from the glass. Stopped by first thing in the morning and was taken care immediately and courteously. I was in and out in less than 30 minutes. I can't say enough good things about this place. You're making a mistake going anywhere else. read more

All it took was for me to call Tony's Auto Glass and they did all the rest. From contacting the insurance company to setting up a time to conveniently come to my work to replace the broken windshield. There is no better company than Tony's Auto Glass to come to the rescue whenever there is a glass issue! Their team is courteous and very professional. They use original equipment glass. The technician was of the upmost careful and caring right down to the cleaning and removal and installation! You want it done right and a better fitment than the robots at the plant you call Tony's Auto Glass! read more

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Is what it is, a glass shop in the south side of Tucson. Prices seem to be average , but don't think when you call you have an appointment as they work on a first come first serve basis. read more

I came in to get my VW beetle windshield replaced and was quoted $139, which is weird because a week ago I was quoted $150 @ the Oracle location, it just seems like everything in South Tucson is priced just right! I arrived at Tony's @ 8:35am, 5 minutes after they open and already there was a customer in the waiting room :/ I was told it was going to take 1.5-2 hrs. Not to bad i think, besides there is a Mexican restaurant next door (Jalisco). The waiting room at Tony's is a bit small, with 5 chairs, a tv, and all of their candy machines are empty, what the heck, what if I was having a crazy sweet tooth today? Anyways, they took about 2 hrs which was what they quoted and my windshield looks awesome! read more

This was absolutely the worst customer service I have ever experienced! My appointment was at 8:30. The car was dropped off at 8:15. I was told it would take 2 hours to replace the windshield. Their service technicians showed up late for work. The price I was originally quoted changed. Thankfully David at the Oracle location is going above and beyond to get the situation fixed read more

Does not care much for you time. Even if you're the first car there they will likely not touch your vehicle for at least 2-3 hours. Expect all the same run around that you'd get from anything automotive. read more

I have been using Tony's Auto Glass for years, it has been always the same great service. This year I requested a mobile service , it was the best. No wait read more

I've used this company several times hoping to support a local business owner...never again with Tony's Auto Glass. The office manager has a terrible attitude. I asked to speak to the owner but was told "they are not available". Maybe the owner will read this review. The actual work done was great... but the customer service was horrible! Go somewhere where they appreciate your business. read more

I have had windows replaced by Tony's Auto Glass on two of my previous cars I owned, which makes me a repeat customer, I have also referred two of my cousins whom were happy with the price above all. The windows were clean and well installed. I even went back and got immediate attention on what I thought was a chip crack, turns out it was a stain but the important thing is they responded quickly rather than making me wait. Price was the lowest, wait time is long(couple hours)but once you see your new windshield that doesn't matter. Stop calling around for prices, just come in now, it's a first come first served basis. read more

I bought a car a couple years ago, but last summer the heat caused some of the tinting to peel off. I inquired through yelp and Hector was extremely responsive. I brought it in and he walked through me through everything. I had a great experience and will definitely be back! read more

I went to get a chip in my windshield repaired and because I had been waiting for them to open, the owner's son insisted on giving me a really good deal, no charge. I haven't seen this type of customer service in a long time. All the staff was really nice and personable. My family will definitely be going back and you should try them too!! read more

Went in on Monday for a chip repair. Was told it was too cold and wet. Went in next day, sunny and warm, and was quoted $10 more than day before. Waited an hour and fifteen minutes for them to tell me their equipment couldn't repair chip. read more

Well I can say that I will definitely be going to Tony's for all my future glass repair needs. I had a small rock chip in the windshield and wanted to get it filled so it would not run when it freezes. I could not take the car in myself as I had to work, so I had my father do it for me. He usually uses a different company, but they would not respond to my request for a quote. So I messaged Hector and he responded within an hour, and it was $25 for the chip repair. They were not open the day I wanted so he gave me an even better deal since they were closed. My father took it in and was in and out in about 20-25 min. He said they were very nice and friendly at the front and he will more than likely be taking his future glass repair needs there as well. The work looks good and I now have peace of mind that it will not get worse. All in all, highly recommended, all it takes is a look at the other reviews to know they take pride in their work. Which now and days is getting harder and harder to find. Thanks a lot Hector, much appreciated! read more

I had the windshield replaced in my 1989 Isuzu Pickup on 01/20/12 at the Irvington location because I had a chip that had turned into a crack and it was leaking from the top like Niagara Falls. I went there on a recommendation from a friend and because at $120 TOTAL, they were at least $60 cheaper than anywhere else I had called. When I arrived, I was promptly helped and could clearly tell that this was a family owned and operated business. I primarily dealt with Hector and I believe he is the son of the owner. He was extremely knowledgeable in my opinion and went above and beyond. He hypothesized that hidden rust under the glass had been the primary cause of the windshield leaking. This was the perfect opportunity for most installers/businesses to begin jacking up the low initial price because of the required rust repair. Instead, after taking the old windshield out he showed me the rust he was talking about. Then, he sanded/grinded the rust down and put 3 coats of primer on it before installing the windshield at NO extra charge. THAT'S customer service I can appreciate. Not to mention, they got me in and out in a little over 2 hours. I will recommend them to anyone looking for glass replacement and without hesitation, they will be my first choice for any future auto glass needs. Note: I have absolutely no affiliation with Tony's Auto Glass or any of their vendors, neither does my friend. In fact, before my friend had recommended them to me, I didn't even know they existed. read more

My wife needed her windshield replaced. When I first called Tony's Auto Glass to get a quote, Hector is the one who picked up. He was friendly and knowledgeable. He also quoted us the best rate. Tony's Auto Glass got on the phone with the insurance company to make sure everything would be smooth. We set up the appointment for the next day and opted for mobile service (extra $20 but worth it). The installer showed up on time and did a great job. We are happy with the level of service, price, and quality of work. Hector and the company are very customer-oriented and it shows. read more

What a great place, and what a pleasure to work with Jessie and Lorenia! Jessie had to continually call my insurance company and prove to them that the claim was proper, even after they continued to try to deny it. He would not give up even after I was ready to throw in the towel. The work was fast, clean and caring, and the people were as pleasant as could be. read more

Prompt, courteous, great pricing and did a professional job. Definitely recommend this company.

They were very kind and quick! I had gone to a few other places and I was able to get my front window replaced for way less than what others quoted me. They finished my window and it looks great, definitely recommend this place. read more

Customer service was excellent and I was impressed at how friendly and honest all the employees were. As a female, I'm often overcharged and treated unfairly at a automotive shops but I was so impressed w the overall experience. I will never go anywhere else again! Highly recommended! :-) read more

Tony's is the real deal. My wife picked up a rock in Tucson a few weeks back and it made about a 20" crack from the edge of the front windshield to the middle on the driver's side. Being a frugal person, I was hoping to get it repaired...but, after doing some Internet research it became obvious this was not going to be possible or cost effective. I read reviews of places around the area and contacted about 4 of them. Tony's had the fastest response and was the most honest in answering my questions. I dealt with Hector and I was impressed. No BS...he answered all my questions in a straight-forward honest manner. I was under the mistaken impression that there was an Antenna in the front windshield which Hector correctly told me there wasn't. After educating myself on issues with Windshields, I asked Hector who was the manufacturer of the glass they used. He told me who they used, why they used them, and why they were top quality. Other companies in town did not respond to this question...seriously, the top rated guy on Yelp, quit answering my emails when I asked him who manufactured the glass he used...REALLY? Now, the kicker is Tony's price was the lowest of all 4 I contacted. And, not just a few dollars...he charged $125 including taxes...I had no idea you could get a front windshield replaced for that. The others were anywhere from $37 to $100+ more. Hector, keep up the good work...I will refer anyone I know to your place for any glass work. read more