taking my cat there for years.well treated and loved. the dr and the girls are wonderful with the…read moreanimals!

I did a last minute appointment for my dog and the vets here were incredibly caring and gentle…read more They disclosed the pricing BEFORE completing any procedures or tests and got us in and out very quickly . Will be coming to this clinic moving forward

Caring staff that let me take my nervous pup to the back and stay with him so he would be calm.read more

Very affordable pet clinic that is associated with Turkey Creek Animal Hospital. Staff is friendly…read moreand informative. I've been taking my dogs here for YEARS. TIP: If you plan to walk-in be prepared to wait. You can schedule appointments but only a few days in advance. 10/10 will continue using this pet clinic!

Outstanding, professional and caring. I am a client for over 12 years and don't begrudge the 45 min…read moredrive for such a high standard of care. The facility is beautiful and welcoming and everyone involved is kind and impressively competent . I enthusiastically recommend this veterinary practice without hesitation, and so do my dogs.

Today I called the vet because my dog threw up 9 times last night. I called to try to get her in…read morerelatively soon and was told they are booking 2 weeks out and couldn't see her until then. Next, they recommended me to Fetch in Brandon (an emergency vet that costs thousands). I called back to request my pets' records and told them I would be removing all my pets from the clinic. The new person said they are booking as soon as Tuesday and couldn't explain what I was previously told. Regardless, the associate I talked to was more than happy to send me my records but didn't offer to right what was wrong. I've already lost one cat working with this vet and their lack of care for my dog has proven I need to go somewhere else. Last complaint, they cost a fortune and are more than happy to refer you to an emergency vet than deal with the problem themselves.

D recently decided to take my dog to 6this highly recommended clinic. Dr Artman & staff spent 2 hrs…read morewith her at first appt. My dog has multiple issues but she has read her huge health record, is making some changes& I actually learned that I had never been told to administer one med with food.My girl has improved so much with the changes made. Eating well for first time ever, received laser therapy at new patient visit. Everyone is friendly understanding and patient. My pet actually loves this vetinary clinic & staff.Will take snuggles whenever she can. Prices are very reasonable and I trust Dr Artman. She is knowledgeable and thorough. Thank you for wading thru her health history and letting me know about some changes in her meds to help her.

It's very hard to find vets that actually cares these days. I've been to several different vets and…read morewhen they see me with my dog or cat they would see dollar signs. Now, that I decided to listen to my sister to start using her vet (Turkey Creek) I see that there are still doctors out there that truly care. These doctors are very rare to come by, I just hope and pray they don't change owners.

I had Dr. Bailey come out for a farm visit and unfortunately the experience fell well below my…read moreexpectations. The process started with trying to schedule the appointment, which was frustrating. The individual handling scheduling seemed unfamiliar with how to arrange a farm call and was unable to answer basic questions. When the team arrived, their immediate priority appeared to be obtaining my signature authorizing future charges before addressing my animal's needs. Dr. Bailey arrived with two technicians who, in my opinion, provided little assistance during the visit and struggled to effectively handle the animal. While the issue was ultimately addressed, the overall experience was overshadowed by poor communication and a lack of professionalism. Dr. Bailey's bedside manner was disappointing, and the veterinary technicians came across as borderline rude throughout the visit. After receiving the invoice, I noticed multiple itemized charges, including an "injection administration fee." I have no issue paying a farm call fee, as I understand the convenience and additional travel involved. However, when I called seeking clarification regarding the administration charge, no one in the office could explain it. Eventually, I spoke directly with Dr. Bailey, who informed me in a less-than-professional manner that the fee was charged because he administered the injection. I have worked with veterinarians across the country through professional equine competition and farm animal care, and while the charge itself was relatively minor, the explanation and overall interaction that followed were not. The issue was never the amount charged; it was the lack of transparency, customer service, and professionalism surrounding it. While the medical concern was ultimately resolved, the experience left me feeling more like a billing transaction than a valued client. Unfortunately, based on this experience, I will be seeking veterinary care elsewhere in the future.

The staff were courteous, sales oriented and forgetful. I don't like it that my Yorkie was taken…read moreout of my site line for care, but I understand that owners can't be in the treatment rooms. Still don't like it. This clinic used to stock the flea medication I have used for all of my pets for over 20 years. They stopped carrying it but instead charge $25 for the prescription. No other vet is going to fill his prescription so I'm forced to pay $190 plus shipping online. That requires a wait so you better get it all done before you need it. I took my 13-year-old Yorkie in for a yearly check up which cost almost $500. I agreed to a $450 dental appointment the next Tuesday. There is an extra charge for any extra extractions, for which I could not get her to tell me how much each extraction would be. So in less than a week I would've paid this veterinarian thousand dollars or more. I asked for the for Confortis prescription when I made the appointment, when I arrived for the appointment and during the middle of the appointment yet they still forgot. For reasons not known to me they refuse to either send it to the online provider, USPS or email it to me. They insisted I come in and pick up the paper prescription. I was shocked when they told me I had to pay anothet $25. They didn't care that due to their negligence I was required to do another hour round-trip to the vet and pay $25 for a prescription even after $1000 worth of in Office healthcare. I read all the other reviews about the doctor being brusk and I agree with that. That doesn't bother me. I don't have to live with the guy. What does bother me is that his new business principles and practices include marketing and overcharging and less in person contact. There aren't that many veterinarians around here that accept equine patients and that is why my husband chose Walden Lake. We don't currently have a horse trailer so we have in house care visits for now. After the $25 demand to write a prescription for a product he formerly carried in house I realized he is just plain greedy. The office manager actually was still texting me after 7:30 pm trying to get me to travel back over there for the prescription and of course pay for it. ( i actually used to be able to walk in and purchase the 6 month supply in between annual check ups) I finally just cancelled the dental appointment and asked that we end the conversation. From here forward I will use a more convenient and definitely more full service veterinarian than Walden Lake Animal Hospital. I do not feel like a valued customer there.

They are not all they want you to believe. Expensive. They lead me to believe I got 3 free visits…read moreyet charged me extra for 3rd visit. Beware.

Prompt, professional, and thorough. Dr. DeStefano was great-…read moretook time to ask questions and answer my questions. I will definitely use them again. Personal care in the comfort of your home was great for my dog.

we had our dog there today Rocky. Everyone was very very clean as always top notch care we come…read moreall the way from Gulfport to go to the Oldsmar location

My new rescue puppy, Gizmo, was treated wonderfully with his neutering. They answered my questions…read moreand assisted me with all his tests as I assumed he had never been to a vet. It was one visit for all vaccines, tests and neutering. He had his booster today and they took care of it. This is the best practice and the least talked about. I will be bringing Gizmo here all the time. Karie T

Great visit to GoodVets in Fishhawk today! This vet was super close to me and the reviews were…read moregreat so I decided to come here! The inside was so clean and nice, a great first impression. The girl at the front desk was so kind and welcoming. I took my cat here for a wellness visit, since we just got her. I did the drop off service. They called me twice in the day to tell me how she was doing and what they found. They also called me to explain what they suggested to do and sent the approval bill before I okayed any services. The vet was so kind and professional, although I never met her since I did the drop off service I felt comfortable with everything. I highly recommend coming here!

Milo our 13yo cat has been diagnosed with stage 4 kidney failure and Good Vets have been wonderful…read morehelping us navigate this trying situation. Good compassionate vet and staff. Highly reccomend them.

Very friendly environment. Staff and Drs have been nothing…read morebut professional. I walk in and feel very welcomed, they greet my pet as if their own.

Super disappointed with a recent boarding at My Pets. My Pets Animal Hospital has been our vet for…read moreyears. I've boarded the family Goldendoodle (Max - http://tiktok.com/@mackymaxdoodle) many times without any issue. I recently had to leave town for a family funeral for the weekend. I dropped off Max Friday. I should have known things have gone downhill at My Pets when they had lost his reservation and the pre-paperwork I had completed prior to his arrival. Max apparently did well on Friday however on Saturday evening during a family funeral gathering, I received a long text explaining Max had growled while the handler (Sasha) went to let him out. Without discussion, the handler texted to inform me they had decided to sedate Max. He had already stayed the night prior with no issues. They also informed me of the medication cost and additional expense to administer the medication. They promptly sent a video in which they took a second effort to enter the cold prison like room, walk to his cell, and without being friendly to him and calling his name, they clanked the door latches and yes, he made a purring/growling noise. He appeared very nervous and scared. I asked for Dr Donna to call me as I didn't want him sedated and didn't understand why experts were unable to handle a family dog as they have many times before. I let them know to open the cage and invite him out and he'd be fine. I didn't get a call from Donna. Instead, I received a long text from Donna explaining that she had told the handler to sedate him and that was their policy. I told her I didn't want him sedated and that I would leave the out-of-town family gathering and come get him ASAP. Donna informed me I should get Max behavioral training (super well-trained family dog) and that she would call me to discuss the issue the following week. It would seem that it's My Pets staff that needs the training. They are supposed to know how to handle dogs while boarding. She also informed me that Max had disrupted hers and her staff's weekend. As it got close to pick Max up, I texted and asked how they would get him out of the cage as I didn't want him sedated. I received no reply. The same handler got him out of the cage and brought him to me (somehow without sedating him). Everyone at the front desk was "unsure" if Max was sedated including Sasha. It seemed there was a lack of transparency and trust as in his returned items was a bottle of pills with 4 pills unaccounted for. I informed them that he is a family member and didn't deserve to be drugged because he had a handler unwilling to be friendly to him and quite frankly was probably scared. I will never return Max to My Pets. He deserves to be treated with care and the handler failed to do so by intimidating him while he was in a vulnerable state. When Max first went to My Pets, they would greet him by name and even bring him a Licky mat with cheese whiz. This isn't even close to how he was treated during this boarding stay. Also, Dr. Donna didn't follow up and call to discuss like both her and her staff said would happen. Very disappointed and do not recommend boarding for your fury family member.