I had an excellent experience with this towing company! Communication was top-notch, everything was…read moreclear and timely/quick response. The price was really reasonable, especially given the service. Our tow truck driver, Robert, super friendly guy, he managed to fit my F-150 into a tight spot without any fuss. Overall, just a great friendly team. I'd absolutely recommend them!

Alex is always the epitome of professional and kind. I work in insurance and always recommend him…read moreto our clients and everyone gives rave reviews. I won't recommend someone unless I know they are going to take care of our clients and Vigilant does that every time. Recently my own daughter needed a tow truck and he was prompt and fair and came right away. I will recommend them to everyone as their company is professional, caring, and top-notch.

Trust the reviews. It's everything they say they are. Some rude ass dudes who are money hungry and…read morewill take your car for no apparent reason. The hours say they open at 9. They do not. They'll open the gates at 9, but when we drove through them all we hear is "ummm excuse me. Can I help you???" It was like 9:25 here. The guy was rude for no reason. Then he let us in "early" to his tiny bunk office gave us paperwork and we asked what is this storage fee? It is illegal to hold a car if they are not open for business. They towed my car 2am technically Saturday morning and they are closed Saturday Sunday. Had to wait til Monday. Then I told them that storage fee they said. "We were open on Saturday " oh really? You didn't get my 9 calls and 2 voicemails? How convenient. Had to call off work for this. Then pay $200 for my car.

No wonder you have horrible ratings. Your drivers can't even follow the rules of the road. Why…read moredon't you learn how crosswalk lights work in Phoenix.

Great guy. Fantastic experience from beginning to end. I highly recommend Roadside Mike.read more

Mike swung by my place to perform an oil change on my 2021 Audi S7 and handled the job with ease…read more Our conversation about my car made it clear he knows his stuff. Would highly recommend to anybody in the area A+ 10/10

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

Was fast and friendly, gave me a great price also! Will use again if needed. Also had double cab so…read morewas able to transport the family with the tow.

From the owner: Top rated tow service in the valley. Safe, fast and reliable service.read more

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

He saved my my A** @ 3:00am when my car stop running on me on the freeway…read more Thank you so, very much Kenn!!!!

If I could rate zero stars I would. After a clear discussion as to what he was going to charge me…read morefor suspension lift spacer install, Ken shows up 4 hours late. He works for about 3 1/2 hrs and completes the rear spacers on my 2017 Ram 4x2(With a little assistance from me). I pay him over half of what he quoted me for the whole job, with his promise to come back the next morning to finish. Well, no Ken and no response to texts/calls. Finally, he returns my call at about 2:15pm. He says he will be here in about half an hour. Then, he calls me an hour + later to say he is in a fog an can't wake up, and he can't complete the job! He then has the nerve to state that I still owe him money!!!??? Unbelievable....So, here is my advice: If someone shows up to your place to do work you hired them for, and they look and act like they just crawled out of the gutter, go with you instincts and look elsewhere. Now, I have a truck that is jacked up in the back and have to find someone who is competent to finish Ken's work....

Hector answered my call quickly and provided me with a tire. He is also mobile and was able to come…read moreto my location.

From the owner: Fast and reliable 24/7 tire and roadside assistance with mobile convenience. Serving Phoenix, AZ,…read moreand surrounding areas. Over 30 years of experience in the Industry. Upfront pricing, phone estimates, and a service warranty available. We specialize in commercial, tractor, trailer, and machinery tire services. We can assist your personal vehicle tire needs too! Call us today.