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    Roadside Technicians

    4.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Auto Tow & Recovery

    Auto Tow & Recovery

    (6 reviews)

    Got in a fender bender and there was a decent amount of damage to the front of my truck but it…read morewould still run and drive. Auto Tow was the first truck to arrive so I decided to let them have the job. The guy mentioned that since my truck was rear wheel drive, he would have to put it on dollies. I told him I didn't think that was necessary since the truck would still shift into neutral. He asked for the keys to check, and to pull it up to the back of his truck..but then continued to put on the dollies! I asked again if that was necessary and he said that it was to avoid further damage, so I allowed him to continue. I was in no mood to argue and wanted to get off the side of the interstate and I knew insurance would reimburse me. However, when the body shop picked up the truck, I asked their driver if dollies were needed, he laughed and said no, of course not. They charged an extra $175 for something that wasn't needed at all. That being said, everything else was fine. The driver was quite nice and the ride was fine.

    The neighborhood preservation department here in KCMO called on this tow company to retrieve an…read moreabandoned pick up truck from the backyard of the blighted house next door to mine. It wasn't an easy job for sure but they damaged my fence while dragging the truck. I have all of them on camera viewing the damage to my fence. Accidents happen but the very way they handled it was no accident. The inspector is liable but it's just the very idea nobody left a note or came to the door and the driver actually waved at me after the damage had been done. Pretty wild. They get this review score because it aligns with their lack of accountability and integrity. Theres absolutely no way I'd call on them to tow my vehicle, ever. I would just stay stranded.

    Roadside Technicians - roadsideassist - Updated August 2026

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