By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Love Beth she is great. She will make sure you get affordable insurance. Also, at a reasonable…read moreprice...

We have trusted Mark and Beth for over 15 years with our multi home, life, and auto needs! They are…read morecourteous and kind and ALWAYS offer us competitive pricing and keep us "together " with everything we need. I'd recommend them in a heartbeat to service your insurance portfolio needs.

I have been a customer of Stacy Pritchard for years. He and his staff have always been very helpful…read moreand knowledgeable. Would recommend.

I've been with State Farm for 40 years and have been working with with Stacy Pritchard's office for…read morehome, cars, motorcycles & boat insurance for over 15 years here in the Charlotte, NC area. He and his staff have always been very friendly, professional, responsive and helpful. They've even offered suggestions on how to save money on my insurance. They really helped out during a serious lawsuit filed against me resulting from a vehicle crash (we won). When you become friends with any company representative....that's good customer service on their part and loyalty on my part. I wouldn't hesitate to recommend him for all your insurance needs.

Whatever you do, DO NOT GET INSURANCE WITH THEM. We went back and forth of me needing a NC drivers…read morelicense and I got it to them by the date they asked and something happened with their communication and they said they didn't have it, which I have proof of. They cancelled me wrongfully while I'm in a brand new car. Then they sent me to collections for the remaining policy amount when THEY cancelled ME WRONGFULLY. $770 to collections when I did nothing wrong. Their communication is horrible, they said they would call me back about this and never did then I got a letter in the mail from collections! Save yourself, if I could give 0 stars I would.

Chris at AAA in South End was hands down the best customer service I've ever had while getting my…read morecar serviced! He made sure all my standards were met, and in a very timely manner. I was in and out in less than an hour. Very respectful young man, and I definitely recommend him if you're in the area!

Chris is one of the best he explains everything so well and always a pleasure to speak with, so…read morekind respectful.

This agent handled my policy cancellation poorly, resulting on me receiving lapse of insurance…read morecoverage from the state. I have done everything right on my end but still continue to receive bills from the agent. It took a while to get everything cleaned up. Please verify everything and save all correspondence with this agent in case you have to refer back to them to clear issues. Thanks

Avoid. They act earnestly to get your business but if anything is needed beyond taking your money,…read morethey just refuse to contact you. Will not return a call or email to correct anything. Shameful. Glad I found out early and not when there was an urgent need.

I didn't plan on being left stranded on fixing our house for the holidays by State Farm but that is…read morewhere I currently find myself. I've had State Farm insurance since I moved to Georgia in 2011 and have always paid my premiums. Recently I have had two house incidents with plumbing that have left us with major repairs needed in 3 rooms in our house. The first incident was a tub cracked that flooded down into the downstairs bathroom. The claims person from state farm, Anthony Veilleux, said I would be able to get the tub ripped out, the floor ripped out, the walls repaired, the ceiling and the insulation repaired downstairs, and everything new put it for $2808.67 (minus my deductible State Farm gave me a check for $1808.67. I had just started the process of getting quotes when the next day something else happened. The day I got the check the cast iron drain line running from the upstairs bathroom ruptured, flooding the basement. This was discovered late last Wednesday night and Streamline Plumbing & Electric, Inc. came out and were super courteous and helpful at finding the leak at 8pm in the evening. I started a new claim with State Farm and had Servepro come out to handle the drying out process and water damage. Servepro were extremely professional. The pipe was fixed on Friday and by Sunday we had it dried out downstairs. Now the new claims agent, Josh Mershon, showed up this morning and looked at the flooring missining downstairs, the walls missing downstairs (if you look at the pictures the downstairs bathroom is the one with the ceiling missing, the playroom is missing most of the carpet and parts of the wall, and the mainfloor bathroom has the tub ripped out). Now I need to fix 2 bathrooms and a playroom and the new estimate that was just handed to me by Josh (minus the deductible again because you get to pay that every time is for $1525.56.) So I have $3334.23 to try to fix 3 rooms. I've already had quotes and this doesn't even come close. So now its two weeks to the holidays, two young children, and I am having to deal with this. A similar thing happened last year but I was trying to chalk it up to a bad adjuster because we had large limbs fall on the roof which knocked off quite a few shingles and the adjuster said they would give a $1000 ($2000 minus the $1000 deductible) towards the fix only to change the amount and offer nothing a week later. It seems the problem is more instutional than I thought. If State Farm does something to fix this situation I will let you know otherwise don't choose State Farm for your insurance provider because they will definitely leave you stranded.