I spoke with Christy today about setting up a new renters insurance policy as we are moving in the…read morenext month. She was quick and efficient and I had my information in a matter of minutes. Great Customer Service!

Geico Plays Dangerous Games and Will Not Pay Was rear ended…read moreby an individual that was covered by Geico. Police came and did a report. I filed the claim with Geico. Individual refused to answer his phone and would not respond to any of their requests. As a result Geico refuses to pay the claim. So because he will not reply to their requests, he us not held responsible for it. Most of the blame belongs to Concord Police in North Carolina. Officer refused to write him a violation because he felt the driver was already having a bad day. I guess I'm going to drop my insurance and sign up with GEICO. If I am ever in a wreck and at fault as long as I don't respond when they call, I am off the hook. Now we all know how it works.

I am thoroughly impressed with my Geico agent Jasmine! She walked me through the best quotes for my…read morefamily and I. Although I've been a faithful customer with Geico for some time, We are relocating from California to Charlotte and Jasmine was able to successfully update my policy with preferable rates.

Candace and Justin are simply amazing. They are always providing excellent customer service willing…read moreto help very fast and efficient. I definitely recommend them for all your Auto Insurance and renters policy needs highly recommended

Justin is such a pleasure to work with. Every time I called…read morehe picked up the phone was very professional heard me out and great customer service. I definitely recommend working with Justin

James has been our insurance provider for 43 years. There…read morehas never been a time when he was not readily available to help us. He and his staff are kind and patient to explain our policies.

Was referred to company by a friend, they shopped around to various companies and found me great…read morerates on my home, auto and business insurance. It's nice to have personalized service for once! If I call with a question they always get back to me in a timely manner, unlike the insurance company I was with. I recommend them highly especially if your tired of dealing with some random person at an 800#!

Mike Mahala was very professional and guided us through the selection process to help us find the…read moreright home owners policy to satisfy our needs. Will definitely continue to use his services.

Roxie at this location is just awesome! She takes care of all my car and home insurance needs. She…read moreis also very kind and explains in detail. 5 stars to the Melanie Stone agency

Wonderful customer service! All the staff are professional, knowledgeable, and helpful. I could…read morenot ask for more.Highly recommended!

Great team of people. Very, very, very responsive. I don't know how they can get back to you so…read morequickly. You call or send an email to one of them and the respond in a matter of minutes. Great company to do business with...

If you are looking for a professional, responsive, informed agent who understands your needs- I…read moresuggest working with Litaker Insurance. They are a trusted advisor for me. It is great to work with an Agency that is interested in understanding their customer needs and who has knowledge and influence in the insurance marketplace!