Dr. Contrucci is the best! We have known him for 20 years and he always has sound advice. I…read moretrusted him when my daughter broke her nose in 2016. He has always taken good care of family members. He takes the time to run tests instead of jumping to conclusions. The office is not updated and it is rather small. The staff are very kind and that more than makes up for the decor. I would recommend this ENT to anyone in the area.

From the owner: Welcome to Dr. Contrucci's E.N.T. office, for conditions of the ear, nose, and throat. Call and…read moreschedule your appointment today to receive the expert diagnosis and specialized treatment of ear, nose and throat disorders from an experienced doctor!

Started off what I thought was good until my insurance denied a procedure. Never got a call back…read more Will not return my calls to while I am still suffering from what I went there in the first place. Avoid this place like the plague.

Here it is, my FIRST review for 2024 & it's not a restaurant!!!…read more I'm literally still sitting here waiting for my prescription but I wanted to write my 5 STAR REVIEW for Dr. Sina Joorabchi & his practice! A well oiled machine because I got here half an hour early and only waited 10 minutes before I was ushered in the back. There's a pre-registering process done all online that makes the process as seamless as possible. Can't thank this Dr. enough for such a gentle experience and as embarrassing as it is to have to have my earwax removed, no, "scraped off your eardrum," I'm so happy I found him and there's no doubt why he's got a TON of 5 Star reviews. Please add mine as well!!!

A zero!!! Dr Morse was the rudest, most arrogant, person I have ever met. This was my first visit…read morewith him. He said that there wasn't anything more he could do and asked what do I do for relief? I said "breathe rights helps". His unapologetic answer was "then you should wear them all the time"!! WTF!! What kind of answer is that! My nose is raw and sore from them already. It's not like I could put them on my ass and breathe. He came highly recommended by a plastic surgeon that I saw. Even if he could have helped me and if he offered to do it for free, I would pass in a heartbeat! The man has no empathy and needs to learn compassion!! Remember there are plenty of great ENT's out there. There is no need for such a stupid, rude response to someone who is desperately trying to find relief breathing and not having facial pressure and headaches everyday! Us patients pay your bills! You need an attitude adjustment! Your attitude says a lot about the person you are! Extremely disappointed!! A waste of $60. Copay.

Great doctor! Takes time to explain situation and follow up. Relative ease with getting an…read moreappointment.

My child had surgery and I was unable to reach the doctor at the office nor the on-call physician…read more I left multiple messages and although the assurance was that all calls would be returned before the end of the business day, no call back was received. I then called the after hours service, and still was unable to reach a doctor. It's completely unacceptable!! I will file a formal complaint with Florida Department of Health.

Dr. Jonathan Cooper at the west Pines office is everything that's wrong with the medical field and…read moreI've been to so many hospitals and seen so many doctors in and out of the country in my lifetime. As soon as we started speaking it felt like he just wanted to debate or verbally spar. I told him my problem and explained what was happening to MY body everyday and he told me I was wrong while maintaining a very smug smirk on his face for the entire encounter. Not even could he fake concern or support during our conversation. When I told him I had an infection earlier in the year he told me that my condition doesn't cause infection-- as if the doctors I saw at urgent care knew less than him or I don't know what an infection is. He told me no other doctor would perform surgery as if his word was the be all end all. When I told him I disagreed that my condition would heal itself because I've been dealing with it for over 6 months now and it hadn't done what he said it would-- he said 'well I have however many years in this field'-- as if everyone isn't different and has different bodily experiences. I asked if he were able to help with temporary relief and he declined. Meanwhile, I researched prior to my appt and saw that ENT doctors are quite literally one of the only specialties that are able to safely assist and have the tool to help. When I said it can't be that there's no help or treatment, there has to be something that can be done-- his response was "that's a false statement", again while maintaining that smug smirk. Instead of listening to my concerns and even remotely attempting to help he just waited for me to say anything and then debated it. I've never had a doctor respond to my request for care with "that's a false statement" as if I were at work in a courtroom so cheers to 'firsts'. One thing I've learned in my life is when doctors debate your patient experience with you-- RUN! So I calmly got up and left after I told him I wasn't interested in arguing with him. His response: I'm sorry you feel that way. I'm not sure what other doctors are in this office, but it's interesting that they chose him to share office space with. To be clear, the front office staff were very nice and pleasant and it was a smooth process to check-in. Perhaps there are other doctors that are better and more caring at the office, but I'd steer clear of this one. I think I should have known when I was able to get a new patient appointment today for tomorrow. I didn't have to wait 24 hours to see this man, feels very ''my patient load is light' and I don't blame anyone for not wanting to see him.

My husband had had problems with his sinuses. After several visits to other Doctors he stressed lol…read morehad the problem. Thank goodness we found Dr. Shapiro. He found the problem, gave us the options and helped my husband tremendously. No surgery!

Inhumane "doctor"...I went there with a lot of pain in my ear and was denied attention. I was told…read moreto make an appointment as if I could wait with the pain. The doctor didn't even bother to take a look at a patient in need. Ironically enough, there was only one person besides me in the waiting room.

Dr. Eleff has been absolutely fantastic. From the very beginning, he showed incredible listening…read moreskills, patience, and communication, which made us feel comfortable and confident every step of the way. He performed surgery on my son, and the recovery went amazingly smoothly. Everything was handled professionally and with great care. You can truly tell he cares about his patients and families. I highly recommend Dr. Eleff to anyone looking for an excellent pediatric ENT specialist.

I have a really bad ear infection, so I came to see Dr. Eleff. Dr. Eleff is extremely professional…read moreand very knowledgeable. He cleaned both of my ears, which I had a little wax in them. But besides that, I'm very satisfied and impressed about this office. I'll definitely be back soon. :-)

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long Latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimazole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the pharmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. I try to never do so, but I was in pain. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and Q-Tip's to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not.

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimzaole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the phrarmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and q-tips to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not. Stay far, far, away.

I came to the ER and they attended me right away. I will say they are slightly unprofessional. The…read morepeople that check you in do it out in the open in the waiting room there is no privacy. The triage nurse assumed I was pregnant and triaged me in a not so private area as well. The nurses in the ER were super nice however the ER is slightly small. And I was in a the hallway on a bed not a room.

Once again, another shit show. I don't know why July causes the people that work here to become…read moreidiots. Wife fell on Friday, no choice but to go here on Saturday due to the shape of my wife's foot. After x-rays, we were told that a ligament had torn from the bone. They put her in a splint and told us to follow up with an orthopedic Dr on Monday. Should be able to fit you in, we work with them all the time. Maybe you should let the Doctor offices know this. On the phone all morning, can't get an appointment for 4-6 weeks out, just like I told them on Saturday it would go. So now she's in a splint and can't see a Dr for over a month. Idiots . . . THe convenience of having a Hospital across the street really isn't a convenience. More like a Pain In The Ass! Maybe one day you'll provide 5 star service, today ain't that day.

Always top notch care My entire family loved Dr Patron…read moreMy health is important and trust Dr Patron Patient for years

It's not Dr. Patron, its his front desk staff. Absolutely horrible service. I've been with Dr…read more Patron for over 20 years and has chose to switch because of his front staff Yaris and Cynthia Mix. I get that he has many patients but somethings should be handled differently when dealing with patients and customer service. I have had numerous concerns with the front desk representatives. Keep in mind this is a Dr's office and the only concerns are health related. Absolutely horrible service. The care by Dr. Patron has always been top tier until you encounter the rude and uncourteous treatment by the office staff.