Be very careful who you trust with selling your home. My experience with this brokerage became an…read moreabsolute nightmare the moment I requested a mutual release from my listing agreement. I was ignored for over 50 days before I finally had to retain an attorney to reach out on my behalf. Even after my attorney became involved, communication was still delayed or ignored. At this point, there are only about 38 days left on the listing agreement, the property has already been off the MLS for approximately 67 days, and they still refuse to meaningfully communicate regarding the situation. What makes this worse is that multiple people in management were aware of the issue, including my agent Jacki Smoyer, Joseph McDonald (President Residential Sales & Real Estate Services), Victoria Rivadeneira (Regional President), and Aileen M. Konzelmann (Branch Vice President). Despite all of them being aware of my concerns, nobody stepped in to properly address or resolve the matter professionally. The response was essentially "no," followed by silence. Meanwhile, the brokerage continued dragging things out instead of communicating with their client, who they owe fiduciary duties to. From my perspective, once a commission became uncertain, communication and concern for the client disappeared. After this experience, I began reading multiple reviews from other people claiming they were also ignored after raising concerns or discussing contract releases. Based on my experience, I would strongly caution anyone before signing a listing agreement with this brokerage.

My husband and I had the worst experience out of all our previous real estate transactions…read more Susan Nece inspires trust with her soft spoken voice and smiles. We trusted her to sell our house and to act as a dual agent for us and the seller in the house we bought. I knew this goes against any common sense, but that's what she does: she convinces you to trust her. She told us she was a certified dual agent, but much later we learned there's no such certification. She acted like my boss in the sale of my house, demanding inspections and the purchase of unnecessary decor items. She didn't suggest, she pushed. In the house we bought, she hid minor and major/material issues, siding with the seller, and completely disregarding her obligation to act in defense of our interests too. The house we bought had high levels of mold. She was present when a mold remediation company came to inspect it and recommended treatment. She and the seller never disclosed it to us. After closing on the house, we found mold behind a crown molding that was removed. The same happened in another room and the main bathroom. When the mold remediation company came to give us an estimate for treating the mold, we learned that it was the same company the seller had called for the inspection two months prior. Susan denied knowing about any of this, even though the company owner clearly remembered talking to her and even receiving her business card. It took us 3 months to move in while trying to settle with the seller in relation to the mold and other issues that we found had been purposely hidden from us. The latest untrue information we found out that Susan Nece provided us refers to the jacuzzi in the main bathroom. She stated many times that the seller used that bathtub every single day. We just found out that the jacuzzi wasn't even plugged into an outlet. Remember this account if you are considering hiring her. She displayed no work ethic, kept lying despite all the evidence to the contrary, and showed no empathy for the struggles and damage her actions caused. Her boss, Aileen K., also didn't assume any responsibility for the actions of her agent. This matter is going to court, which will be a first for me. I hope this review will protect someone out there.

Sam Lepore at Keller Williams is kind in nature and generous with time and information. I needed…read morehelp with comparatives for a market analysis of my home and his response time was lightning fast and the report was beyond thorough. Ultimately, don't we all seek to work with Realtors that are dedicated to what they do and are willing to go the extra mile?

We have come full circle, as we initially found Sam from his good reviews and, now, are adding to…read morethem. Sam was an incredible resource for us, and brought tons of experience, understanding, and knowledge to the table. My wife and I were first-time buyers and were shopping remotely and yet, he made the whole process as easy as possible. He would genuinely and intelligently answer all of our questions and always responded within minutes. Although we don't plan on moving for awhile, he'd be our first call if we were.

Dana Oliverez, along with Naoji and team, were excellent from start to finish helping my wife,…read moreJodi, and I buy our (first) home in Riverton, NJ. Couldn't give them a high enough recommendation! Jodi and I have very busy schedules during the week, but Dana was always able to schedule multiple tours on weekday nights in sometimes very tight time windows - and always on short notice. Dana was always available to answer questions, always very prompt in all responses, and persistent with sellers in getting the information we needed to evaluate a home. The Moriuchi Group understands their South NJ market, pricing, demand, etc, which helped us get our dream home within our budget. They are there every step of the way - touring, negotiating, inspecting, and CLOSING. As a home buyer, Dana and team are exactly what you want and need. Jodi and I thank The Moriuchi Group for their tireless effort, making what can be a stressful process actually fun! What a joy to work with!

From the owner: The Moriuchi Group is focused on changing the lives of the people we touch through the power of…read morereal estate. We earn the people's trust and respect through every interaction so they elevate us to a trusted advisor in their life and reach out to us when they need help buying, selling or leasing real estate.

Do not hesitate tonuse her as your Agent. She is the most amazing person who's GREAT at what she…read moredoes. Very professional, friendly and supportive throughout the process. She makes it look easy by going the extra miles to make sure you have a smooth process. We were lucky to have found her and highly recommend. She managed to don8n 4 days what our previous realtor could not do in 6 months. We had offers in 4 days and closed in 30. Thank you for doing. Agreed job and taking care of us.

If I could go back in time, would I pick Nicole as our realtor again? Yes. Yes. A million times…read moreYES. We just closed on our first house and cannot express how much we recommend using Nicole. At the beginning of our homebuying journey we had vetted a few realtors beforehand. Other realtors we spoke to programmed our wants/budget into their system and were just sending us automated e-mails of listings that fit those parameters (which felt like something we could have set up on our own...) We went with Nicole because we loved how personalized she made the process, she really does make you feel like you are her only client. We had a group text going where she would send us the listings that actually fit what we were looking for and it allowed us to keep an open conversation with her about all the questions we had as first time home buyers. A surprise bonus was that Nicole actually flips homes in her spare time and is extremely knowledgeable at what is required to make certain updates in the home so she was able to provide rough cost estimates (on adding an extra bath, new flooring, etc) which proved to be tremendously helpful as we started looking at fixer uppers. She made the process as smooth as could be, but there are always circumstances that are out of your control.... Which brings me to the grand finale of Nicole's awesomeness on closing day. During our walk-through just hours before closing we entered our soon-to-be home to find 70% of the seller's belongings were still there. Without skipping a beat Nicole took control of the situation and assured us we would get everything out in time for closing. In a pair of nice sandals and in the pouring rain, she helped us move out an entire house within hours. It certainly was a day to remember lol and it forever solidified Nicole's title in my book as #1 realtor of all time.

I don't write too many reviews. I've experienced a lot of 5-star service, but I just never "get…read morearound to it" when it comes to sharing a positive review. Well this time I'm actually following through, because Capri was/is a godsend. She came into our lives at a time when we were pretty hopeless about selling our Philly house. The only reason we tried again is because of Capri-magic. She calmed us, coached us and called us through the whole process. She never lied to us about our prospects, but also gave us enough hope to keep pressing forward. We ended up with an offer better than we could of imagined. Capri was probably happier than we were; that's how invested she was in making it work. Thank you Capri and team. Because of this miracle, my wife and I are in a better place to have a family.

Selling a house can be stressful. Couple that with the pandemic, a holiday season listing, and a…read morebuyer's market. Your realtor better have an arsenal packed with experience, knowledge, contacts, and great communication skills to navigate the choppy waters. The Capri Dessecker Team certainly did. Capri came through with virtual staging, several open houses, great follow up and presented us with multiple offers. Whitney didn't miss a beat either.  Keeping us apprised of all updated information and setting expectations. Expect stellar service from this extraordinary team. They will not disappoint.

We've had the pleasure of working with Kat for several years, and we truly can't thank her enough…read morefor everything she's done for us. She helped us buy our first home back in 2018, guided us through renting it out in 2023, and most recently supported us in selling it in 2025. Through every stage, she was professional, reliable, and incredibly compassionate. What really stands out about Kat is how she always went above and beyond, especially during some very challenging times for our family. She was patient, understanding, and always made us feel supported. Whether we had questions, concerns, or just needed someone to ease our worries, she was there with thoughtful guidance and a calm presence that made all the difference. Her knowledge of the market, attention to detail, and strong communication made every transaction as smooth as possible. We truly couldn't have asked for a better person to have by our side through all these major milestones. If you're looking for someone who genuinely cares and will be with you every step of the way, we wholeheartedly recommend Kat.

She helped us sell our condo! Her patience and straight forward nature can't be beat. She goes…read moreabove and beyond. Thank you Kathleen!!

Justine went above and beyond helping to make the selling/buying experience such a positive one!…read moreShe did an amazing job with helping to ensure that I understood the process in a way that was not only helpful but comforting. I knew that i was in good hands right from the get go. Do you want a realtor with impeccable attention to detail and one that has your back throughout one of the biggest purchases of your life? In my opinion, Justine Claudio is definitely the realtor to go with!

From the owner: I am interested in people--where they have been and where they want to be! Call me without…read morehesitation for a free real estate consultation.

Andrew was great to work with. Spent quality time with us working through the process. We used him…read moreto sell our home in one town and purchase a new one in another town.

I had the privilege of working with Andrew on a file where he was the listing agent and I was the…read morelender for the buyers. Andrew was a pleasure to work with. What i really took notice to was how he treated the buyers with respect and consideration. You don't always get that from the other side of the transaction so it was really nice to see

Colleen has been an amazing resource for us as we moved from California to New Jersey…read more She worked quickly to help us find a rental when we had a short amount of time to get situated. She also helped navigate us through the Cherry Hill / Voorhees housing market, as we had a challenging time finding the right home for our family. We have purchased homes before, but the market in New Jersey is drastically different from the market we just left. She has always been quick to ensure that our interests are properly represented, and is a valuable resource for all of the various laws and regulations. She is also patient, straightforward, and focuses on the needs of her client first. I can't recommend Colleen enough to anyone in need of a Realtor.