They say that 90% of accidents happen at home (the other half happen outside the home). So, ten…read moredays ago, I tripped over some air in my house. My wrist hurt. I iced it, my neighbor bandaged it, aleve, ice, aleve, ice, rinse and repeat. After a sleepless night, went to Advanced Orthopedics New England (AONE) Urgent Care in Enfield. Well run office. Busy as the proverbial hive, but organized. Three x-rays (why does spell check prefer x-rated?) later, multiple fractures. Wrapped in gauze, etc...."come back in 9 days". Today was the followup. My mummification gets cut off, three more x-rays. Dr. Berkowitz - Healing well, good bone density, but nothing stupid (my middle name) for 3 months. Which brings us to Nick and Angel. Nick is the cast guy, Angel his affable protege. Nick learned his trade in the Navy. Did an excellent job. One suggestion - PAY THE $30 OOP TO GET GORTEX CLOSEST TO YOUR SKIN!!!!! I can shower again WITH IMPUNITY! Back in 3 weeks for more x-rated x-rays. Can't say enough good things about AONE. 6 - stars

From the owner: Our goal is to improve our patients' lives by providing…read moresuperior, compassionate orthopedic care in a comfortable setting that exceeds expectations in quality and value.

After my knee replacement in June I had the great fortune of choosing O&SMS for my physical…read moretherapy. I was matched to the amazing Charlie Brown who encouraged me, gave me positive feedback and challenged me to do just a little more every session, was ever-so-patient explaining why that spot continued to hurt and when I could expect it to feel better, and gave me advice for when I was on my own. I had exercises to do every visit and could feel my progress! Every member of the staff, from front office to exercise room, treated me like their best patient. Highly recommend!!

Great Dr but bad communications no direct contact. I am still waiting after a week to talk with the…read moreDr. They Called two days after I called at 7:30 am and said sorry I missed you.... no call back nothing...

On February 10, 2026, I received an injection of cortisone to decrease the amount of pain in my…read moreshoulder and arm. My Primary Care Physician had opined that the rotator cuff might be the problem, and that cortisone might help. Within hours of the procedure, the pain was gone! Yesterday, on March 29, 2026, while visiting my wife in her hospital room, I leapt from my chair to prevent (successfully) a table from falling over and caused excruciating pain in that shoulder. My phone call to N.E. Orthopedics today confirmed my suspicion that it was too soon for a follow-up shot, but I was dismayed to hear that their company might not want me to return. Frankly, I was so shocked to learn that information that I merely hung up without seeking an explanation.

I had an appointment that I could not keep and tried numerous times to reschedule. AI Emma was at…read morethe switchboard. My identifying information was taken. Emma stated it could not reschedule my appointment. I asked to speak to a human. Was told there is a ten minute wait. Fine. Emma immediately proceeded to repeat the office is closed (it was 10 AM on a Tuesday). "You can hang up now." I went to the office today to try to reschedule and was informed I have to CALL to do that. I proceeded to describe my experience from the previous day and suggested maybe they should contact IT or the AI provider because the system obviously is not working properly. My suggestion was met with indifference. And she repeated the only way to reschedule was to call. I was simply trying to reschedule but also help. I hope AI Emma doesn't eventually replace the indifferent human with whom I spoke. The confidence in AI Emma's voice when she said, "you can hang up now" was unprecedented. I am leery of what to expect if I follow through with my referral.

Great bedside manner! He did my right hip and both knees. Good guy - highly recommend.read more

Dr Ruark fixed my shoulder some 15 years ago and recently repaired my knee. Very thorough,…read moreexplained what I could expect from the surgery and what I had to do to encourage a quicker recovery. He did a great job, both times

let me tell you about this guy. 19 years ago I threw a weed Wacker and injured my back in the…read moreprocess. stupid me. I could not lay back after injuring my back and ended up for a couple weeks waiting for my next appointment . when I got to see the doc my legs were swollen. he sent me in for Diagnostics and scheduled me early due to his upcoming vacation which I really appreciated.

Dr Kruger, Jessica Temple PA-C and staff are excellent! Dr Kruger and Jessica Temple PA-C were…read morethe first medical providers to thoroughly evaluate and to really listen to me. ( I had been previously seen elsewhere) i am on the right course of medical care because of their clinical excellence and compassion. !!!! Thank you!

Great guy and great doctor-don't hesitate-call him with your problem and if he can't help you he…read morewill point you in the right direction!

One of the best docs out there. When I injured my foot last year, I limped - on crutches - sobbing…read moreinto the podiatrist's office affiliated with a major Boston hospital. The podiatrist barely even looked at me before saying "it's a sprain, you'll be fine by Monday." I angrily told him it was NOT a sprain, that I knew my body and something was wrong. That night had me back in ER for excruciating pain. Enter Dr. Friedberg the following week who, after some manipulation of my foot, and some questions concluded that I had a fascia tear that would probably take a few months to heal. Man was I glad I went to Dr. Friedberg! My foot did take a few months to heal, but he was nothing but kind, gentle, and professional through the entire process. He offered tips and tricks on how to regain strength and reduce pain, showed me my MRI images, and explained things in very simple and detailed ways. I cannot say enough good things about him, especially if you need a second opinion.

I want to thank The Mobility Bone and Joint Institute in Salem New Hampshire for the amazing care I…read moregot. from the minute you walk in, you are greeted by the girls at the reception desk who are always sweet and kind. I want to especially thank Dr. Eric Arvidson MD and Peter Reppenhagen PA-C for making me a new person. my knees and legs were aching so bad it was tough to walk and stand. Their amazing care, made me feel 20 years younger. These people are not just a 5 star, they are a 10 especially to me. Thank you so much. I so appreciate the intelligence and skill you have to heal .

Saw Dr Poole for possible Sjogren's. He was not helpful. Told me to continue seeing my cornea…read moresurgeon since my eyes were my primary issue. He said I didn't need a biopsy of the salivary gland as the treatment would be the same whether or not I had the disease. He offered me medication for dry mouth but said it would not help my eyes. When I tried to explain the many other subtle symptoms that accompany Sjogren's and told him that my cornea surgeon said he had only seen cases like mine in Sjogren's patients he dismissed the comment. He truly seemed disinterested. Maybe he knew Medicare discounts his fee considerably and thus was just not into delving any deeper into my case. Lab work that I had done prior to the visit was forwarded to him and yet he seemed unable to access it on his laptop. He wanted me to come back next year to "monitor" the situation. NO WAY! Patient care has gone to the wayside. We're an account-not a patient-not a suffering human being. God help us all!