They are awful, the doctor is basically retired, so his nurse practioner with a terrible bedside…read moremanner is the one that sees you. She does not listen or care even though she keeps repeating the words establishing care. They just want to pump you full of drugs regardless of your individual needs. I do not recommend this office, I was very stressed from the experience.

Definitely the best primary physician I've experienced. If you want someone who honors your values…read moreand addresses your medical concerns with honesty and detail, Dr. A and his NP's are your best deal! Great office staff as well, always enthusiastic.

Very kind and caring Doctor and staff. Very attentive and…read moreprofessional. I would highly recommend Dr. David Phrainer to anyone looking for excellent health care.

Nothing but 5 stars for my longtime pcp, Dr, Phreaner who is the most concscientius doctor I've…read moreever had the pleasure of knowing. 5 stars for his staff, especially Natalie who are always so helpful and kind. Dr. Phreaner is an easy going doctor, very thorough and very informative.

Dr.Byers has rescued my future by diagnosing my condition which no other doctor knew of at that…read moretime. I cannot say more about his knowledge and diagnostic abilities, he is simply the best.

Dr. Byers is the best of the best! Exceptionally the best internist I have ever had (going on 30…read moreyears now). He is caring, knowledgeable, thinks outside of the box and truly has his patient's individual needs at the core of his care. He is always approachable and has excellent communication skills. However exceedingly busy he is he will always return your call. He has ALWAYS been there for me in time of great heath concerns. Even when I was going through cancer and he wasn't heading up my team through surgeries he made it a point to watch over me, my care and always made me feel safe! I could go on and on about how blessed I am to have Dr. Byers as my doctor... He is VERY special!... especially in a time where health care has become impersonal and rushed. I must also complement his entire staff. From Marissa (Awesome!) all the way to reception. The entire staff has cultivated an amazing practice to be a part of a rely upon!

I've been a patient of Dignity Health--Shoreway location for many years. Even when Dr. Hughes left…read morethe practice over 4 years ago, I was heartbroken, but remained with this group for convenience to my home, despite his departure. I was very fond of him and he offered amazing patient care. My experience was not the same after he left and recently was considering changing my primary care provider. Fast forward to 2023--I learned Dr. Hughes returned to the practice, I was elated and couldn't wait to return to his care! I transferred immediately back to him as my primary care provider. It was easy to schedule appointments with him. He has the best personality, great listener and explains things thoroughly. He has a wonderful bedside manner and sense of humor. He gives honest opinions and gives you options, so you could decide whether or not to proceed. I'm overall healthy and my previous doctor had me come in at 4-5 month check-ups for I don't know why. I am glad to be in Dr. Hughes' care again! My opinion of him has not changed, even with the absence of a few years. If you are looking for a primary care provider, look no further--I highly recommend Dr. Hughes.

I am fortunate enough to be under Dr. Hughes care for over 10 years. I was surprised to see…read morepictures of him rock climbing in the office, which shows in his tenacity addressing my medical concerns. He approaches my treatment as a team captain, figuring out between us the best mode of action. On one occasion my cardiologist was getting ready to try some different meds for my cholesterol. "I just started taking those last month". Who thought of these? "Dr. Hughes". Well, he knows what he's doing! Entering a new phase of life, and treatments, I'm glad Dr. Hughes is in my corner helping me putting things in order

I had my first appt with Dr. Morf this morning and am thoroughly impressed. My mom has been…read morehounding me for months to set up an appointment and establish myself as a patient, but of course I waited until I'd been sick for two weeks and already been to urgent care to try and get in. I got extra lucky and called right when they happened to have a cancellation and was able to drive right over and be seen. The front office ladies are kind and professional, the office and clinical areas are clean and modern, and Dr. Morf was fantastic. I expected a quick visit since they were squeezing me in and only addressing the cold/cough I've been suffering from for the last couple of weeks, but he spent close to 40 minutes with me; he went over my entire health history and family health history and got to know me before even checking what's up with my throat. Turns out I have bronchitis so not a lot he can do, but he got me set up with their patient portal and promptly sent me a summary of my visit and I encouraged me to call or message with any questions or concerns, or if my symptoms worsened. My prescriptions were called in promptly. I am happy to pay their $250/year administrative fee to get this level of thorough, conscientious care from my physician and his staff. You can bet I won't be going anywhere else!

Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

Dr. Dyne is very kind and empathetic. I never feel hurried and really appreciate the time he takes…read moreto understand my needs. My impression is that he is a truly a patient's advocate...I absolutely recommend him. ARJ2

Dr. Dyne is a spectacular doctor! I can't believe this mans passion for what he does and the amount…read moreof care that he has for his patients is out of this world. Just trust me, give him a call if you need the best doctor you can get out here! He's wonderful!

As a nurse, I understand the many challenges that face our healthcare system. For countless…read morereasons, I have chosen to seek care outside of the Cottage Hospital and Sansum Clinic systems. I was so excited when UCLA Health came north to Santa Barbara to challenge a careless monopoly. I was blown away when I was given the option over the phone to make a new patient appointment later that same week--versus months down the road elsewhere. After making the appointment, I could fill out all of my medical history and paperwork via MyChart prior to my arrival to make things move along more efficiently. I also received multiple reminders via text and email. Unfortunately, as with every place providing medical care, I could tell they were sorely understaffed. I saw Dr. Dennis Hughes who brought me back to the exam room, went through my entire medical/surgical history and allergies, took my vital signs (including height and weight), and thoroughly performed a physical assessment all on his own! It was honestly a one-man show and outstanding! He listened to my concerns and needs, while making me feel heard and important. I came in to my appointment fasting with the hope to have my annual blood tests done. Sure enough, I conveniently had my blood drawn on site and Dr. Hughes made a video follow-up to go over my results. The facility is new so it was very clean, though appeared to have some growing pains. I wish them the best and look forward to my future care here.

Getting a prescription filled through this office is always a total shit show. Using the UCLA…read moreMyChart app they send you vague messages and you go back-and-forth for days And trying to get a real answer out of them makes you want to beat your head against the wall.

Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.