Very clean Mall both janitors with glasses were so helpful & hospitable . I had to go in restroom ,…read moreI dropped my coffee accidentally on restroom counter top I believe it was a new janitor in training said it's okay I got it sir & asked if I was okay and started cleaning up the mess for me while the other shorter supervisor janitor cleaned the floor & tried to attend to me thinking I had burned my hands.Other janitors I seen before maybe close to a year & half ago were not as attentive as today and were never around and mall wasn't clean like this past year or so definitely will comeback.Thank you Janitors Ps I didn't get burnt

Playground by Dicks. We've been coming here for about 2 months to let our grandkids play. With all…read moreof the kids playing, it's so dirty. I don't know when or if they clean it. I've never seen anyone clean or disinfect the area at all. I wish someone would clean it for the children.

I thought this little airport was great. I've been here a few times to or from visiting my grandpa,…read moreand it's been a good experience each time. This airport is clean, everyone who works here is nice (even when checking in our bags!), and TSA was pleasant. When we picked up our rental vehicle (our flight was delayed from Dallas/Forth Worth for hours), they stayed open for us to pick up our rental car! This airport is clean, cute, and the customer service is great. I'm not a huge fan of flying (or should I say airports), but Tyler Pounds Airport makes the experience agreeable!

There people need to be trained on the computer. I have TSA…read morepre-check and the guy could not get it to print on my ticket. Also, no one at the front desk knows how to add partner airline miles (one world) to the ticket. I fly international and start from Tyler and they have never been able to figure out how to add partner airline frequent flyer number to my tickets. When I get to Dallas I have them do it. Please train your people or update your equipment if needed.

So much fun! We brought our son here and enjoyed the farm animals and large selection of pumpkins!…read moreThe hayride was our favorite! The pumpkin patch filled with beautiful pumpkins, not all picked over either. We met Mr. Moore, very nice man he even helped us carry our pumpkin back to the hayride. Cheap entry and plenty of parking!

The Texas State Railroad is a fun way to slow down and step back in time. During Spring Break, we…read morewent on a 50 mile round trip train ride with our son and his family to Rusk and back to Palestine. The grandkids really enjoyed the adventure of being on the train and seeing all the historical displays located in both train stations. Several weeks before, we reserved tickets on the Dome train. It was awesome to be so high up and we had great visibility to see all around. I also recommend ordering the lunch beforehand so when the train arrives in Rusk, you don't have to wait in line to order food and then go wait in another line to pick up your food. You'll need to call the phone number listed to place your order for food. A very nice lady helped me and I'm sure you'll receive the same excellent customer service when you call as well. There are picnic tables to enjoy your lunch at the Rusk station. No outside food or drink is allowed on the train. Your train ticket includes a bottle of water and a healthy fruit/veggie pretzel snack. Everyone enjoyed watching the train engine switch around to the new "front of the train" for the return trip to Palestine. You'll pass by the old turnabout that was used in the past. I highly recommend this train excursion for the young and the young at heart. The rhythmic motion was putting most passengers in a restful state, with many resting their eyes after lunch on the return trip. All ages can appreciate a train ride that takes you back in time.

Love the Texas Railroad but not a big fan of the "Rocking the Rails" event...music was not our…read morestyle and the event was a bit pricey.

This review is solely for the visitation of an inmate at this facility. I have no idea what goes on…read morebeyond the visitors area. Today was the first time I had ever set foot in any sort of prison. Not going to lie, it was intimidating at times. There are many hoops you have to jump thru during the process but they all seemed reasonable and for good safety reasons. For my safety, for the staff and for the inmates. When i pulled into the facility off the main road there was a checkpoint almost immediately. Every car stops and you have to get out and open the hood and trunk. While I was opening the hood other guards are opening the doors and checking the inside of the car. When my car was cleared I pulled forward a bit and gave my drivers license to another guard where he wrote down my info and license plate number, he also gave me a two digit number to remember and said I would need it when I was leaving, then I was cleared to head to the parking lot. Found a spot and parked, proceeded to the next check in, it was a small booth where I let them know which inmate I was there to see and gave them my drivers license. They checked the computer to confirm I was eligible to visit him and I was on to the next step. At this point, I came to a gate. There was a video camera and a sign under it that read Show ID To Camera. I did, and I heard the gate click and I opened it and proceeded. I was in what's known as a mantrap gate. As I approached the other end of the trap, the gate clicked open. It was at this point the gravity of where I was really set in. It was high fences and razor wire from here on out. I entered a building and got in line. Signed in and gave my ID, which they kept and gave me a numbered metal chip. Then it was off to the metal detector. Similar to an airport, shoes off and empty pockets. Then there was a pat down search and then I was cleared to go start my visit. After the two hour visit it was the exact reverse process leaving. It was a good experience and I was happy to see my friend again. While it was intimidating at times, at no point did I not feel completely safe. All of the staff and guards I spoke to throughout the process were understanding and polite.

I wrote my original review seven years ago, and I wish I could say things have improved overall --…read morebut unfortunately, it's still a mixed experience. To recap, the airport itself is nice. It's small, easy to get through, looks recently renovated, and the convenience of free parking is a huge perk. Traveling directly into Longview should be a smooth, stress-free experience, and I've always wanted to support our tiny local airport. My original two-star rating came from the TSA staff at the time. They were rude, unprofessional, and patting down nearly every single passenger who wasn't PreCheck. It felt unnecessary in a place with barely any foot traffic. The good news is that TSA has definitely loosened up and is much more friendly now, which I genuinely appreciate. That part has gotten better. Unfortunately, the issues just shifted elsewhere. The past few years, flights have been consistently troublesome -- delays, confusion, and construction (allegedly) that never seems to end. The part that's most disappointing now is the American Airlines staff. The rudeness that used to come from TSA feels like it transferred over to them. No updates on delays, very little friendliness, and an obsession with carry-on bag size that borders on ridiculous. I've watched them shut down sweet older ladies over a bag being an inch too big, while somehow ignoring other passengers breaking the same rules. It's inconsistent and unnecessary. This airport has so much potential. It really could be a great travel hub for East Texas. But after years of trying to make it work, I've pretty much given up and now just fly out of Shreveport or Dallas instead. I truly hope it improves someday, because I want to love this airport... but right now, it's just not it.

Don't blink because if you do you might miss this place. It's a small airport so you're not going…read moreto find restaurants and shops like you find at the big airports. The nice thing is you're also not going to find the lines and the crowds like you do at the big airports.

If you are looking for an affordable and convenient location to store your vehicle, this is…read moredefinitely a place I recommend. I needed to store my vehicle for a while, and Helson took my call immediately and the process was very easy. I am not going to need the storage anymore, but glad my stuff is still safe and in the condition I left it in.

From the owner: Conveniently located Long Term Monthly parking and storage for semi trucks, boats, RV's, and more…read more We have containers 4 storage for rent 20ft 40ft

As a professional driver I have used pilot / Flying J for two decades. We stopped to buy an…read moreinverter. It was too big so needed to return it. We get in there to return it (within 5 minutes of purchase) and they will not accept it, stating that their policy that it is exchange only for another inverter. There is a link to a website that states it on the receipt. First of all if it's on the receipt that means that I've already paid for it. So it should have been told to us before we even finalized the purchase. As a veteran and professional driver, this is disgusting! The manager was EXTREMELY rude!!! This is a major scam!!!

Pilot in Sulphur Springs, Tx 75482 system is mot taking in account Military Discount. This really…read moremissed me up once I got to the counter facing a disgruntled employee ready to argue going it. i understood with a line building behind me. i had to put back items i usually could have afforded because of this. Just saying be careful, they may not be honoring a discounts they advertising.