I was having trouble with both my knees so Dr Pucek started me with the steroid shot and then moved…read moreto the gel shot next and they worked for a while until they didn't.. I made an appointment and was sat down for a talk and surgery was scheduled.. I went to two classes in explaining what to expect after surgery.. I was calm and felt 100% confident of his skills and his team.. I walked on my walker before being checked out.. Therapy has gone good and I am actually ready to get the other knee done. I would refer Dr. Pucek to family and friends they will be in excellent hands.

My wife & I had a meeting with Bone & Joint to discuss a bill with them…read more We presented our case,they said they will get back to us in a few days... I asked them to consider the ethics and morals in this ! After all, we were assured by staff prior to the opperation that social Security will pay this ! We based our decision to have it done on this ! This stress waiting for them to decide is NOT what we exspected 6 months ago ,when this began !

Consistently unacceptable wait times. We have waited close to two hours past our appointment on…read moremultiple occasions. This is not due to one-off emergencies -- it is the standard here. Patients' time is valuable, and this office shows no respect for it. If you value punctuality or professionalism, look elsewhere.

I came here with my daughter and the doctor rushed through the visit. We could hardly ask questions…read morewhile he was rushing to leave. He didn't even try to pretend like he wasn't rushing away and we were keeping him. The visit lasted about 2 minutes and would have been less had we not asked questions. No respect and no care for the patient. I wouldn't recommend coming here.

I was seen by two doctors in this practice. Both times I was rushed and treated like I was not at…read moreall a priority. Both their visits combined amounted to less than seven minutes. One practically had their foot out the door after handing me the bill and coldly dismissing me as he tried to leave the room. The apathy and inhumanity was aparent throughout the entirety of the appointments. Very disappointed and recommend those who wish to be treated with care and humanity to find more compassionate doctors.

My son would have lost at least part of his foot if it were not for the swift and appropriate…read moreaction of the team at New Life Medical Group! Dian was selfless in her care for my child- showing up EVERY DAY including weekends to make sure he did not miss an opportunity to receive hyperbaric oxygen treatments. I had no idea that these treatments could heal him as quickly as they have! His orthopedic surgeon is amazed! His office staff advocated for our insurance to pay for these treatments and I could not be more grateful for their efforts!

From the owner: This is not your standard medical office. New Life Medical Group (formerly Tennessee Hyperbaric…read moreCenter/Pain Specialist Center), does not accept the idea that nothing else can be done. Your body is the most remarkable thing in all of creation, and NLMG is finding innovative ways that your body can work to heal itself. Good doctors treat a symptom and seek to find solutions to your concerns and pains. Great doctors and practices go a step beyond the traditional roles; NLMG seeks to bring hope to your life, vibrancy to your day and dreams to your restful nights.

WAS a patient of Dr. Nick Arcuri at Podiatry clinic of Jackson…read more At first everything was fine. Paid my bill hundred percent as we went along Next thing I know: I start receiving your September statement implying there's going to be more statements. Not giving any other information. Sending a bill with just the amount due and no other details. So I go to the clinic. Says they're open till 4:30. However they're closed at 4:10 The next morning I call to talk to billing I'm sorry she's out for lunch, Do you know when she will be back ... No So I call again to speak to office manager . She's at lunch . Do you know when she'll be back ... No This is ridiculous and she hung up the phone. Really, it's okay for your receptionist to hang up on a patient . So I decide I will go there and wait for the office manager to return . I walk up to the receptionist . Hi I'm here to speak to the office manager I already told you she's at lunch. ( with an attitude) OK I'll sit and wait . (Again with an attitude) That's fine you can wait. So I went and sat down in the waiting room next thing I know the receptionist says you know I don't do billing and you were awfully rude on the phone. I said you were rude hanging up , no you were really rude again she says. That's when I said don't talk to me anymore. I'll wait to speak to your office manager. Then I hear her(receptionist) talking to the ofc mgr about me. Well,, I've just never seen anything like this and more was said loud enough for me to hear. Totally unprofessional. Next thing I know I get a phone call from the office manager saying - My receptionist is upset. Do we need to get security there. Why is the manager now threatening me ? I'm sitting quietly waiting for the "manager" Not saying or doing anything. What the heck. I told the office manager that I don't need to be reprimanded by her that I am patiently waiting to talk to her. 40 minutes later, Dr. Arcuri comes flying out of the back into the reception area. Yelling at me who the hell do you think you are disturbing and getting the staff upset . Not even knowing what has taken place besides the over reaction of his staff. Wow really , I can see the drama starts at the top working it's way down. Unbelievably over reactioned to absolutely nothing besides trying to find out why I am being billed and for what.! With that kind of treatment I don't recommend anyone to go there. Never did meet with the office manager. If she can't handle the overreaction of a receptionist and a patient, questioning a bill, she's in the wrong business . Really how low can you go? Unbelievable.. very insulting.!! Very poor management and over reaction with Dr Arcuri also. I really recommend not threatening people. It can come back at you Mis Manager. What a joke you are as a "Manager " Lmbo, never seen anything like this. Wow Staff doesn't know when other staff are returning. Poor billing skills. Amount due only / no details. Threatening patients unnecessarily. Way over reacting . without knowing details. Updating business hours on any web sites. Obviously fueling the fire more. Upsetting Dr. Arcuri. So what management skills do you have? Because I sure don't see any !!!!! I see now I'm not the first to get that attitude from the receptionist. Not good !!! Who does she think she is when I'm sitting there waiting in the reception area being quiet and she keeps saying. You were rude on the phone after the second time. I told her to be quiet you're right. Now they know the FACTS !! I expect a letter of apology. Trust me. I won't be holding my breath. From what I've seen how this place operates . Now, the managers nephew is trying to call and FaceTime me in the middle of the night. Threatening me. How ghetto. Keeps texting - WYA - (where are you at?)/(no it's where you at?) Really, HOW DID HE GET MY Confidential information? Sounds like a HIPAA violation Mis Manager. What other confidential information was he able to get. I now need to check into this. I will be reporting this to HIPPA I have the messages and FT with calls from your nephew. Obtaining my personal info. Again you've gone way to far Mis Manager with your threats. More ghetto reaction.. wow

If you want to leave work early only to sit in the waiting room for an hour with no advance notice…read morethat they were seriously behind and no explanation and lots of attitude, then this is your podiatry clinic. If you want to receive a phone call from this office to tell you that your appointment for the next day has been cancelled so that they can close early and then refuse (with attitude) to give further explanation, then this is your podiatry clinic. Turns out they were going to upgrade their software and I'm pretty sure they knew more than 1 day ahead that this was going to happen. Their appointment hours are restrictive enough without further cutting into the available times at the last minute. Why did you make the appointment in the first place? And the care? Well after 2 appointments I can't say that I was any better. Perhaps 2 appointments is not enough to judge but there will not be a third at this clinic!

I was very lucky to get a canceled appointment with Dr. Bartholomew on 09/17/2024. The nurse that…read moredid my initial information was very polite, through, and very understanding. I then met with Dr. Bartholomew. Very personable, through, informative, I was highly impressed with both nurse and doctor. VERY pleased with my visit. Upon leaving another patient had a medical emergency in the hall. Dr. Bartholomew rushed to aid the patient and as far as I know was there until paramedics left with them. This is the Doctors we need, she did not stutter, hesitate, or look for anyone else she was right by the patient to aid them. It is good to see quality medical people who care about their patients, Thank you

From the owner: West Tennessee Medical Group, part of West Tennessee Healthcare, is a 100+ provider,…read moremulti-specialty group practice serving the healthcare needs of West Tennesseans with more than 20 locations throughout  the region.