We have been getting our taxes done at this office for years. Mary, and our tax consultant before…read moreher (who retired) have been outstanding. The other staff at this office is also extremely helpful, courteous and everyone is very knowledgeable.

made an Appointment a month ago, on-line schedule, selected my tax pro (same as last year)…read more.. Arrived on time, 10 minutes before appt. Upon check-in.. was informed he did not work for HR block anymore, and I would see someone else. waited 25 minutes... he was working with another client... another guy comes in... apparently he was there yesterday and needed to finish up something, so they took him back to finish his work.. I left and told desk to cancel appt.. not likely to ever use HR Block again.. after using them for many years.. THEY can't seem to keep anybody working there.. had 3 different people in 3 yrs.. rated 2-stars... 1 star for management.. 3 stars for service... any real management seems to be an option rather than a requirement.

I have been using a (stuffy shirt type) Certified Public accountant for over 40 years. Was…read moresatisfied but never happy. Came to Florida five years ago and through networking found a local CPA. Out of the gate, seemed good, but found out he was costing me money instead of helping me. Never had answers AND everything cost money. Decided to walk across the street and talk with them at Liberty Tax Center to get a second opinion on my last years tax return. Was introduced to Amani who has a smile that lights up the whole room. After talking with her for over an hour, we found out that our CPA's, both past and present were not looking out for our best interests. She asked more questions than I have ever been tasked with answering in the past. She wanted to know everything about my work and finances in order to maximize my returns. She went over my 2024 return prepared by my CPA only to find out this guy clusterf@#$! it so bad that I was entitled to over $4K in refunds. I received letters over the past year from the IRS and Amani handled everything without me ever having to pick up the phone. Cleaned up all of my prior CPA induced messes and got us a great return because she asked all of the right questions. I am getting exemptions for stuff I never knew was exempt! If you are looking for bargain basement pricing, Liberty is not for you. I am paying the same as I was my CPA but getting a heck of a lot more value for my money. Well worth it. Thank you Amani.....

Great service, The girls their were very nice and friendly. I felt they knew what they were doing.read more

Amazingly professional and extremely courteous my experience with this office has been nothing…read moreshort of excellent especially my agent Joseph Pope. Would highly recommend them to anyone looking for dependable insurance.

It's hard to get them to answer the phone. When you do they have almost no answers. The agent(s)…read moreI get on the phone tend to ramble, do not get to the point, and have almost no answers. It's always frustrating to talk to them. Kasey himself I've never spoken to.

I was a Customer for a number of years before switching to a different carrier. Now I am owed money…read moreand they are giving me the run around. I am thankful that I did not need to rely on their service's in a claim situation. I can't imagine how badly that would have been handled. Very poor service!

I just can't say how pleased I am with PNC on Barnes. Even when I had issues overseas, they were…read morethere to help and fixed everything I needed to put my mind at ease. They are quick to question any transaction that doesn't look right and follow up with a phone call. They are one of the few banks that really have excellent customer service.

I am a moderately successful professional. When I attempted to use my debit card to pay $7g for a…read moreroofer, I was shocked to be declined, as my checking and (linked) savings accounts are both with PNC and it is easy to see there are more than enough funds in either account to cover this. However, when I went into the bank and they refused to OK the debit transaction, then refused to give me the cash so I could bring the payment to the merchant, I was horrified. My account was in no danger of being overdrawn, but I had no way to pay the worker - PNC was holding my money hostage. They finally offered to do a cashiers check, which I did not wish to do, but had no other option. The bank manager - David Privitera - called the merchant to set up this payment method. I was then thoroughly mortified - and embarrassed - when he went into some explanation to the merchant that my debit card spending limit was not high enough for this simple purchase. From my end of the conversation, it sounded as though I didn't have the money. It was degrading and embarrassing.

I had the pleasure of meeting and working with Audrey this weekend. I highly recommend her for all…read moreof your personal insurance needs.

This insurance agency has some pushy vultures working for them. I requested a quote for an existing…read morehomeowners policy as my current rates had climbed pretty high on my existing policy. The agency was not able to beat my current rates and that was Ok. Unfortunately the agent Audrey stalked me trying to get me to sign over my current policy to her so she could get my existing agent's commissions she had not earned. I had to warn her to stop emailing and texting me and to please leave me alone.

The lady on the phone that I asked a question to was very nice and help me out without even me…read morehiring her. Thank you so much for all the information and if I ever sell my house, I would be going through your company. Ed.

I would recommend looking at other options. Gail, the owner is not there most of the time. If…read moreissues arrive, staff gives excuses vs solutions.