Been there for may years. We appreciate Has Rangwala. He is just awesome and efficient.read more

First appointment I waited 1/2 hour over set time, no explainations or apologies given…read more Second appointment waiting room packed, I asked what the wait time was, front office said "I don't know!". A patient said they had been waiting over an hour. Led Zepplin was playing in the waiting room. No chairs available to sit in to wait. Believe me, the PAs - not doctors - are not worth this kind of wait. We walked out and aren't going back. Such incompetence!

Fantastic Doctor ! The Best ! I've had 5 different doctors through out the years remove Skin Cancer…read morefrom my face ..They all cared Only about the Money and not about my Face ! They all did a mediocre to fair job on me . When Anita removes Skin Cancer it takes a Magnifying Glass months later to try and find the Tiny Scar that was left ..If you want the Best I believe you should Only see her !

I have gone to Dr Osmundson over the past few years. She is lovely and…read moreher staff is great. I noticed the bad review on her since she could not get some one in for 3 months..a good Dr is worth waiting for, as I usually have to book out a few months in advance as a patient of this practice.

I went for my yearly full body check and met Dr. Derrick who was very warm and professional. She…read morewas thorough, didn't rush me, explained things and answered my concerns. The front desk was efficient and pleasant. Everyone I dealt with was professional , helpful and nice.

I like the doctor a lot. Dr Derrick. You definitely aty have to add 45 minutes to your appt time as…read morethey are not ever on time. That's the one thing I don't like. I appreciate that she takes her time with you but I'm in a schedule too and it's not right to be seen an hour after your scheduled time.

Dr lee and medical assistants are most knowledgeable and personable. However there seems to be a…read morefloating receptionist most of his receptionists were fine i just hope in the future when a patient calls for a script refill they know a little more about dermatology, instead of being so condescending.

Dr Lee took great care of my husband. He quickly diagnosed a squamous cell cancer spot on the cheek…read morewhich was quickly removed. Immediately following, he was sent to a plastic surgeon to close the wound. A few weeks have gone by, and scar is almost invisible!

Walked out of office.. treated like a moron. They sent 4 text messages and 2 emails making sure I…read morewould keep my appointment (SPAM). Asked me to sign their consent for distributing patient information, only they did not give me the details of the consent until I asked them for it. Asked for copies of insurance cards and kept informing me while I was there that they hadn't received them yet. Once they arrived I verified I had the right email (which they did not believe) and that all 3 documents were sent correctly. Evidently they were missing some pictures (most likely a software governor or similar on their end). So I asked what should I do.. 'try a different office?' their response, 'it's up to you'. So, I left. As a RN myself, I can tell you that they don't have a clue on how to interact with 'customers'!

I'm really not a huge review leaving person, but I genuinely feel the need to say this…read more I have red hair, which makes me way more likely to develop some sort of skin cancer in my lifetime compared to others with pale skin. I have plenty of freckles and have "a lot of moles" per my doctor during my visit at the Toms River office. My father, uncles, and my grandfather (mom's side) all have been diagnosed with multiple cases of malignant melanoma. So, I am approaching 30 and want to stay on top of this. My first ever full body exam lasted less than 1 minute, and I wasn't even able to ask a question before the doctor ran out the door (I have plenty). Granted, I pointed at a few spots that she looked at (or didn't tbh) and said they were just moles (hopefully they are), but I mean, come on. Really all she said to me was come back every year. I am not coming back to that office lol. I waited 3 months for that exam and 45 minutes in the waiting room for maybe 1 minute of her time. Yes they were busy, but schedule accordingly.

Absolutely repulsive staff working here, please find another provider for yourself or your loved…read moreones because the type of care here is negligent. My grandmother had a biopsy done in July 2023, we have been working countless times to reach their staff, which always appear 'busy' via phone, solely for her results. (Please understand that my mother and I work full time jobs, my grandmother has dialysis treatments, AND we live about 45 minutes away, so a visit isn't necessarily easy for us to do). We would call in between our shifts, call after and even before work sometimes, while they have yet to return our calls. Our answering machine will prove just that. It is now October 24 and we received a letter in the mail with her results indicating that WE THE FAMILY have made no attempt in a follow up and that they were no longer responsible for her case. This is completely inexcusable by management on all means. I can only hope that there are better dermatologists that can help reverse the damage and make up for the lost time spent waiting around for this incompetent team.

Ask the dermatologist where is he or she going to be working at? Because it's a little hard to get…read morea hold of the dermatologist that I had there. Manhong, MA didn't tell me where she was going to be working at too much. I didn't like the annual once a year skin exam that she did. She made a comment about my breast being big during 2023 during the last annual skin exam.

I've been going here for the past two years. I'm extremely happy with the care I receive and Fay is…read morea wonderful doctor.

great care and service appointments are prompt…read more dr. was patient detailed and thorough . would definitely recommend

Very disappointed with the office in toms river... my first visit, was greeted and completed all…read morethe necessary paperwork. I got the impression that they weren't happy with me as it was my first time there. After waiting an hour, ten minutes, I asked the receptionist how long will it be since I had to go to work. She said a few more minutes. After an hour 20 minutes I was called. Met with a nice PA and was examined, took all but 5 minutes to tell me I needed a quick procedure. She was very nice and pleasant. She said go to the receptionist and schedule an appointment. So when I went to schedule the appointment, the receptionist said they will call me to schedule. I didn't mind as I was late for work... well, 3 weeks later, still no one from this office called me to schedule my procedure. Very, very disappointed as I had to wait a few weeks just to get an appointment. I won't follow up with them at this point. I don't recommend this office.

I am a patient of dr.flaks since she opened her own practice. The emphasis in this practice is on…read moreQUALITY. I am seeing her yearly for my skin cancer screenings, which saved my life. Dr. Flaks discovered my skin cancer timely and took care of it in the office. She saved my life. I never waited more than 10 minutes in her waiting room. This practice is the best.

Dr Flaks is pretty good. Her Medical Assistants are also good. Her office staff is very…read moreincompetent. Leann said she never called or spoke to me since last week. It might have been Rosie and Rosie never made any notes about anything. Leann said she didn't call me and didn't make any effort to resolve the issue I was having with getting the medication refilled. In my opinion, there was no reason for me to be playing phone tag because on Wednesday, when I spoke to possibly Rosie, and Rosie said the doctor will send the Rx to Pharmacy Emporium, it should have been done. If it was my business, or I worked in the office of Dr Flaks, I would not respnd to patients with "I did not call you." I would take care of the reason for the call first time call resolution, and if not in one call, I would follow through and ensure that my reason for calling was resolved and I would have called me back. She did not do any of that. Leann also said she did not see that anyone called me from there yesterday but they did twice and left me a voicemail once. My phone keeps track of all the times I have spoken to them. From now on, I am not deleting their voicemail messages to show proof that someone there left me messages, some of which are very detailed which I prefer. If I knew how to record the calls themselves, I would do that too. I know I can, but I don't do it. I have been waiting since LAST Wednesday for Zoryve to be sent to a specialty pharmacy and for that pharmacy to contact me for my new insurance to fill the medication for me which I really need. Meanwhile, last week, I was told Dr Flaks said she will send a RX for the Zoryve to that pharmacy and I haven't gotten it or heard from the specialty pharmacy and her office staff isn't doing their due diligence. Dr Flaks does not seem to care either, and now I am looking for a new dermatologist who knows how to treat their patients as well as their staff. Do better!!!