1. Robert Sanford, DMD

    1. Robert Sanford, DMD

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    Allentown, PA

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    Robert Sanford, DMD

    4.8 (4 reviews)
    Closed 8:00 am - 2:00 pm

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    SmileKrafters

    SmileKrafters

    1.6(139 reviews)
    0.5 mi

    Even though I had made an appointment a week in advance, a day before my scheduled appointment, I…read morereceived a phone call stating that my appointment had been moved back by 2 hours. When I finally went for a consultation for an extraction, the waiting room was so packed, I was lucky to find a place to sit. I spent around 45 min. in the waiting room before I was finally taken for x rays. Then I was left to wait for a dentist in the exam room for over 1 1/2 hours! I finally had to get the attention of someone walking down the hall to ask if I had been forgotten. I was told the dentist would be right with me. I spent a total of 3 hours there. Very unprofessional. The day of the extraction, I discovered that there was no place to put my coat and purse, yet they have signs everywhere stating personal belongings are not allowed to be brought in the room where the extraction takes place and they are not responsible for stolen items! Just before the dentist proceeded with the extraction, i was told that my insurance didn't cover a bone graft (I had told them ahead of time I did not want this) and my insurance also didn't cover anesthesia. I asked the cost of the anesthesia and was shocked to be informed it would be around $250! When I told them i couldn't afford that, I'm a senior on a fixed income, the dentist quoted a reduced (yet still expensive) fee and left for a few minutes. One of the assistants told me they would take cash now. When I informed them I didn't' carry that kind of cash with me, they said they would accept plastic. I told them I wasn't prepared to pay and they said they'd bill me. While the extraction wasn't as painful as expected, the dentist didn't even bother to speak to me upon leaving. I was presented with instructions and 4 prescriptions. I didn't fill one prescription as I felt it was not necessary. Finally the dentist that performed the extraction was not the same dentist that did the consultation. There's no way i'll ever retutn here again for any dental work.

    Worst experience with so-called medical "professionals" I ever had in my entire life. I came in…read morefor care with after waiting months to have my emergency surgery. Does anyone know what a medical emergency is/ Anyway,in intense pain i went to front desk barely able to stand. I began to fill out the paperwork and i hadnt even finished before the ghetto Allentown attitude came out of the staff. They seemed to be annoyed I would even have the audacity to seek medical treatment even though i was referred there by a dentist. The attitude and rudeness and hostility towards a patient in an extremely vulnerable state -- that is intense debilitating pain -- was astounding and next the nurse was giving me attitude for not knowing exactly what procedure i was having done as if i have the paperwork or a degree in dentistry which i do not. The nurse set me in the X ray and vanished. Never even gave complete instructions and was mad i couldnt be still while in intense nerve pain shooting through my jaw and skull. The machince hit me at spun around bc i had no idea where she went or that she was beginning the X ray. After I realized the nurse or whatever her position is did not seem to be interested in my well-being i requested a different nurse. They all seemed so offended that I did not have my wits about from the pain and was not sufficiently polite for their liking when I first entered and they seemed to have a personal vendetta against me bc i was not sufficiently polite enough while in a medical emergency. More surprising than the general staff's rudeness was that after being denied my request to speak to someone regarding this unprofessional and uncharitable care that most have come to expect from medical professionals, even the doctor seemed more interested in lecturing me in politeness and blaming me for the rudeness of the staff. He started bickering and arguing me over it! I couldnt believe it. he said something like'not in my house!" Talk about an ego trip. I just wanted the procedure to take the pain away. But at SmileKrafters they say the patient comes first but apparently that is not the case. the doctor then said they dont take my insurance and i would have to go under general anasthesia to which i replied honestly which is my right as a patient that i honestly dont feel entirely comfortable with that seeing how i had been treated so poorly so far. this seemed to offend him as well. That sees to be all they want to do at the office. Dentistry may happen at the office but i guess only if you are extremely polite and never have pain that keeps you from being bubbly and amicable. brought me to the front desk where instead of telling me to go home or leave, the front desk people decided to loudly gossip and lie about me from a few feet away. i asked what am supposed to do and they just kept repeating that i was rude. Absolutely shocked but not also not surprised bc they seem to have crazy egos and they know there is little accountability. They will continue to treat patients as peasants beneath them Iam sure of it. Avoid this place (if you can). They didnt even ask me to leave as i waited at the front desk for directions. they staff started scolding me and told me they would call the police if i didnt leave when i was literally listening to the doctor when he said go to the front desk. God forbid they do any sort of dentistry at the dental office. Dealing with this place is like pulling teeth, something they refuse to do to anyone they deem "rude".

    Photos
    SmileKrafters - The loss of the left side. droppy,bone gone. 2 nerves was injected anf died. i have trigeminal nerve problems

    The loss of the left side. droppy,bone gone. 2 nerves was injected anf died. i have trigeminal nerve problems

    SmileKrafters
    SmileKrafters

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    Marybeth Marcincin

    Marybeth Marcincin

    3.6(14 reviews)
    9.0 mi

    Dr Marybeth Marcincin and her staff are INCREDIBLE! I went to 3 different orthodontists to get…read moreopinions as well as pricing if we should go with braces or Invisalign for my teenage son who only has slight crowding on his upper 4 front teeth. The rest of his teeth are fully aligned with a perfect bite. I only visited 5 star rated ortho's. The 1st got me in 1 week after I called & recommended Invisalign but many their reviews said for some reason that ortho "pushed" many clients toward Invisalign rather than braces even when customer wanted braces. Dr told me even though my son shouldn't need to wear them for 2 yrs because he only has slight crowding, the cost of $4750 is the same whether 2 yrs or 1 yr of wear time. 2nd Ortho got me in 2weeks after my initial call & recommended braces for full 2yrs might not need them on for 2yrs but they cost the same as if he'd need them on 2yrs $4250. Then I called Dr Marcincin, was mid summer now and I told staff I really was interested in getting him braces or Invisalign before school started if possible so the very next opening. They got me an appt 3 days later but before our call ended there was a cancellation so I got in next day. There was no long office wait, her staff is a well oiled machine, we were seen less than 5 minutes after walking in the office. She went thru pro's & cons of each for braces vs Invisalign as well as pricing. Invisalign was cheaper and since he only had slight crowding on a few teeth she gave me pricing based upon 10 months not 2 yrs $2750!! Please understand my child's situation might be different from your child's situation so do not think Invisalign is this price for everyone but compared to the other Ortho's we saw who KNEW my sons slight crowding would not require 2 yrs of treatment but said they would have to charge me for full treatment, Dr Marcincin's services came out on top not only for time to get in, time to be seen once at the office, time he'd need to wear them to straighten, office staff customer service and finally PRICING! Hands down the best option for our family! So if you are looking, go see her... consults are free and if this review saved you some money over another Orthodontist's pricing please tell her I sent you so we both get a discount. When my sons 10months are over I will post a before and after pic.

    I have nothing positive to say about this Orthodontist or her staff. I have never in my life seen…read moresuch a lack of care or concern. Dr. Marcincin is an embarrassment to the profession and the staff is unfriendly, fake, unhelpful, and completely blind to the needs of the patients. I would always sit close to the reception desk to listen to how cold these ladies were to the staff. If you are considering braces for yourself or your child, do yourself a favor and go elsewhere. Go out of the State if you must, just don't go to this practice. The level of incompetence is off the charts. They only want your money, they do not care about you personally or the service they provide. Actually they are providing a disservice. The only service they provide is to other Orthodontists because sooner or later you will have to fine one to fix the mess made by this woman.

    Photos
    Marybeth Marcincin
    Marybeth Marcincin
    Marybeth Marcincin

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    Smile Garden Pediatric Dentistry & Orthodontics

    Smile Garden Pediatric Dentistry & Orthodontics

    4.7(15 reviews)
    2.8 mi

    For the past two years, my son Ethan has been visiting Dr. Kyle, and we couldn't be happier with…read morethe care we've received. Dr. Kyle and his staff have been incredibly supportive and attentive to Ethan's needs, especially when it came time for him to get braces. He also has regular teeth cleanings there. The clinic is always spotless and has a fun, serene atmosphere that makes it enjoyable for kids. I was truly impressed by how helpful they were when I initially called to schedule an appointment; their customer service is outstanding. Ethan is nearly finished with his braces, and in just two years, his teeth look fantastic! A big thank you to everyone at Smile Garden! The Wargo family

    I contacted the office today to arrange dental care for my daughter. The receptionist informed me…read morethey typically don't accept insurance, prompting me to consider self-pay. Despite disclosing my insurance, she proceeded to ask for details only to inform me they don't accept new patients with that insurance. This inconsistency was perplexing and led me to avoid this practice. It's fortunate I recognized their approach early on. Ps I told the the receptionist that I would self pay and she said " no I can't do that because she is delta" seems like delta insurance holder are strictly bad. Sounds like a discrimination. SMH.

    Photos
    Smile Garden Pediatric Dentistry & Orthodontics
    Smile Garden Pediatric Dentistry & Orthodontics
    Smile Garden Pediatric Dentistry & Orthodontics - Reception area with kids tablets nice clean office awesome staff and dentist are very sweet :) love this place so do my kids !

    See all

    Reception area with kids tablets nice clean office awesome staff and dentist are very sweet :) love this place so do my kids !

    Robert Sanford, DMD - periodontists - Updated September 2026

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