Called Kauffman's at 12 noon Thursday. My call was answered within 2 minutes after Rick read the…read morefirst word of my panic---"emergency". I told Rick about the whole situation --I spilled a whole plate of food down our flight of steps--you really don't need to know what was on the plate, but on the steps, it was nasty! I said do you think you could come asap as it's a mess. Rick said is today ok? I said, "absolutely, when do you think you could be here?". Rick said :" how's 15-30 minutes". Again I said "absolutely, thank you." They were here promptly and the team left it spotless. I've used Kauffman's several times and will continue to use them. They are a well-known family business which we are fortunate to have in the Reading, PA area. I thank you Rick and Kauffman's. As for value because it was an emergency, they were extremely fairly priced. Don't base your carpet cleaning on one bad review...call Kauffman's. No, I am not related to the business! You will love their service and expertise. They're the best that we've had and we've lived here for 40 years. They also clean grout which is my next call to a wonderful business.

It went well with Rich and his helper. They did a great job o my rug a several pieces of…read morefurniture. I didn't even recognize the one stoop it looked so good. I'm so I'm I'mpressed I will be scheduling him for my living room. I'm sorry i didn't contract him sooner. Charlie T.

Friendly knowledgeable and affordable. Quick response and thorough work. Would recommendread more

Matt at Sir Grout, cleaned & sealing a large amount of grout for our kitchen floor tiles. He did an…read moreincredible job. The grout looks like new which makes our kitchen floor look new. Matt was a pleasure to work with from the first contact for an estimate (his price was fair) to the finished job. My husband & I strongly recommend Sir Grout.

HORRIBLE customer service. This is now the second time I have used them and they were late to…read morearrive BOTH times. The appointment was for 8:30 AM, which was confirmed by email and text messages several times, and the technician didn't arrive until 9:45 AM! The franchise owner admitted his mistake with changing the appointment at the last minute because he was looking at a note from a previously scheduled appointment, but no apology and no attempt to make things right. Technician who finally arrived was nice and did a good job.

Professional and polite. Great guy to work with. Knowledgeable and kind. I would recommend.read more

I had a piece of granite near my sink that was broken all the way through. Evan came and repaired…read moreit and it looks like it never happened. Amazing work by him. He also polished and sealed the rest of my kitchen countertops. I highly recommend this company. And their price was less or comparable to other companies I called. Jeff in Bucks County

***editing my review because the owner of the company seems intent on NOT taking responsibility for…read moretheir failure. We followed every instruction on the "leave behind" sheet. We did not put hot objects directly on the counter or leave liquid for extended periods of time (more than 2 minutes). We followed the cleaning instructions carefully (only cleaning with soap and water). Still, the sealant failed within 3 weeks and when we alerted them of this, they wanted to charge us money to have the counters redone. It doesn't make sense to use a kitchen sealer than cannot handle a few minutes of water without staining, and then to do it a second time makes less sense. Additionally, if a company does not deliver results, it should not be up to the customer to give them more money when they can't even trust that it will not fail the second time around. In fact, I think the sealant they used made our counters WORSE as we lived at our house for a year and a half, and the stains did not appear as quickly as they did with this new sealer. Also, it's very telling of a company that tries to make excuses instead of working with the costumer to fix their mistake. Extremely disappointed with the work and the response. This is not a trustworthy company as they actually made our countertops worse and are now refusing to fix the issues. We hired this company to refinish and reseal our concrete kitchen countertops. Within three weeks, white rings began appearing underneath ordinary drinking glasses after they had been sitting on the countertop for only a few minutes. When we contacted the company, we were told that this was essentially our fault. The rings were "etching" because we hadn't properly followed instructions. They then told us that the countertops would need to be rehoned and resealed at our expense. We followed the care instructions we were given, including cleaning with soap and water. At no point were we clearly told that normal use of a kitchen counter (I.e. such as placing a glass of water on the countertop) could cause visible damage, or that coasters would essentially be required every time we placed down a drinking glass. Had we been given that information beforehand, we would not have proceeded with the refinishing. What is especially unacceptable is that the company told us the proposed restoration would involve the same process and same type of sealer, while simultaneously telling us we would need to use coasters and prevent liquids from sitting on the surface to avoid the same issue happening again. We understand that concrete is porous and that no sealer is perfect, but a newly refinished kitchen countertop developing visible rings from ordinary use within three weeks is not what we reasonably expected when paying for professional refinishing. We are extremely disappointed with both the work and the company's response. Rather than standing behind the service, the company ultimately maintained that the work was completed properly and that correcting the issue would be our financial responsibility. I cannot recommend this company. If you are considering hiring them, ask very specific questions about how the finished surface can be used and get every limitation and expectation in writing before you pay for the work.

Statewide Carpet Cleaning was recommended to me by my daughter. We are preparing to move into an…read moreolder house in the woods & want to make sure that it is clean from top to bottom . Originally we had scheduled Stanley Steamer & thankfully that did not work out. If it had, we would not have been able to experience the great customer service and quality cleaning of Statewide. The husband & wife team of Darwin and Laurie work so well together. They assessed our needs, got right to work very efficiently and with great results. The cost was minimal compared to other companies that we researched. When compared to doing it ourselves it was well worth it. Give them a try. You won't regret it

I have been impressed by Darwin and Lori's quality of work. They were on time, hard working, most…read moreof all they made the carpet in my house look new. With two little dogs and kids, my carpet was looking and smelling terrible. They did a pre-treat that got everything out. The before and after in real time was very impressive. Honestly, for the work they do, picture doesn't do Justice. It's amazing. I have used their business since the early 2000's and I will continue to use their business again.

If all craftsman were as good as Pat's guys the Better Business Bureau would not have anything to…read moredo! Not only did they show up exactly on time, they were immaculate in their work and performed a repair on a marble countertop that was beyond my expectations. If Pat ever decided to expand her services beyond marble restoration she would be my sole go-to contractor. Quality work, reasonable pricing, and an involved, honest owner - it doesn't get any better!

Pat came out quickly after I contacted her and let me know they were very busy and booking 2 months…read moreout. I sent my deposit and set my date. Pat e-mailed me 3 days before the men, Chris and Dave, came out to do the work restoring 2 marble bathroom floors that had been sprayed with a cleaner and damaged. Chris and Dave protected all the floors outside the bathroom and all the walls, glass, and vanities inside the bathrooms. They are extremely neat, professional, and courteous. They did an excellent job wet sanding (makes no mess), regrouting some areas, and resealing our stone floors. They worked with me on what sheen to apply on one bathroom floor and we chose a lighter shine. I highly recommend them.

Patrick was awesome! Prompt reply to inquiry and fast scheduling and carpet cleaning service…read more Worked with Mom's original nylon carpets installed in 1972. Did a great job in making them look great. Very reasonable pricing and very pleasant to talk with. Highly recommend.

Patrick answered my call right away and was able to schedule an appointment in just a few days ! He…read moreis very professional and my carpets are spotless and odor free. Highly recommend this service !

Keep an eye on your hours and minutes if you work for them they will not look out for any…read morediscrepancy n.or pay you for whats owe to you

Right off the bat I knew I made a good choice selecting Rasing to clean my carpets for the simple…read morereason that he showed up right on time. John said he would be at my door at 8 Am and at 8 Am he was. John works very efficiently and did a great job cleaning our rugs at a reasonable price. (see photos) He even cleaned the risers of our steps.

Contacted them twice. Never even got a return call. Save time, USE SOMEONE ELSE!!!! If you have a…read morebusiness, return clients calls even if you don't want the job. Very rude!