She is such a great doctor, I highly recommend her. She treats you like a real person and she shows…read moregenuine concern. I am so happy to have found a physician so close to home that is GREAT!

Dr. Marshall is an amazing care provider. She listens to, and supports her patients no matter the…read moreconcern. She has been my families primary care provider since I was a little girl, and before that, her father was. She now sees my husband and my three little ones, and I wouldn't have it any other way. Dr. Marshall is incredibly knowledgeable, and does everything she can to provide answers to medical issues or questions in a very timely manner. The staff at this location has always been wonderful, and treat our family like friends rather than patients. I am always in awe of this physicians office and all of its staff. They operate like a well oiled machine! Never late for appointment times, responsive on every contact method. We love Dr. Marshall, and all of the nurses and staff at this office. When I had my twins, I was drowning in post partum and did not realize that I was. At the first appointment when released from the NICU, Dr. Marshall checked over my boys, and immediately turned her attention to me... even though it wasn't my appointment. She sat with me and spoke to me like a human being, and talked me through a few things. I am forever grateful for that. She takes the time to know her patients, and knows when something is off. Thank you so much Rossford family practice for being such a wonderful addition to our lives.

Not friendly and judgemental upon assessment. It takes days to get a refill. The CNP refused to…read morerefill my prescription because i need to be seen in the office and told me she doesn't have an appointment for 2-3 months! Having a primary care should mean being able to receive care so you do not have to go to the emergency room or urgent care for your basic medical needs. No one answers the phone and a MA answers your questions on Mychart. Having a CNP costs less in a copay, but I would rather pay more for better care.

I will never return here. I have serious questions when a NP recommends me to go to her Holistic…read moreperson. I was there for medical advice, not to be referred to a person who does not even have a medical degree.

The ladies at the front desk are rude.Dr.Sutherland doesn't care about patients nor does she…read morelistens to any of your concerns.

I moved to the area in the 3rd trimester of my pregnancy and found Dr. Markwood through a…read morerecommendation of a fellow baseball wife. I'm so glad she recommended him and his team! They really are a team so I met 2 other doctors in the practice before actually meeting Dr. Markwood who I knew would be doing my planned c-section. He is AMAZING!!! He made me and my husband feel so comfortable in the OR. I can't even find the words to describe how wonderful he is/was to us!!! I am so thankful to him and his team for making my birthing experience so great!!

First time making an appointment. Unprofessional. Rude nurses and did not communicate properly…read more Unfair level of care and lack professionalism

Finding a family doctor with whom you can develop a personal relationship over time is a rarity…read morethese days, but these are the physicians I trust most. Dr. Michael Neiswander has been our family doctor for 30+ years. My wife, daughter and I trust him implicitly because we each feel we have that elusive personal connection. He asks intelligent investigative questions, then actually listens to your answers before jumping to a diagnosis. Because he knows us and our health histories, when we come in for routine wellness checks our discussions are a continuation of past healthcare visits, as opposed to the first-time meeting (again) feeling you get with many physicians. And somewhere along the way Dr. Neiswander has even become our travel advisor! Sadly (for us) Dr. Neiswander retired recently and I personally feel I've lost something special. Perrysburg Family Physicians has been sold to The Toledo Clinic, and while this transaction brings certain benefits, I mourn the death of yet another independent practice as the Toledo healthcare system continues to consolidate. I remain hopeful, but not optimistic.

Had a procedure done. They thought they saw something in my airways, causing the prodecire to be…read moreterminated. I had to get a bunch of other testing done to "clear" me to get the surgery redone- Pulmonary tests, bronchoscopy, lab work... All of them showed nothing, no issues. They still charged me for the entire procedure. After a few months (and a new year/deductable) I was able to get it redone. No problems, everything went fine. The anesthesiologist said the tube was probably placed too deep prior as I have a short airway. Cool. So I had to close my business down for recovery TWICE (2 weeks at a time), lost wages, tons of anxiety and stress, and now I get to pay for 2 surgeries on Promedicas mistake. Spoke with billing, Head of surgery, BBB, they dont care. They only care that they had an increase in profit for 2025. You're welcome.

I have been frustrated with the emergency department at this hospital in the past. Not being taken…read moreseriously and treated as a drug seeker. However, this past week, they made up for it. I went in Sunday and was in the ER almost 12 hours before being admitted and in my room. During that time, my nurses were compassionate and attentive. I was very afraid after I was handed off to the surgical team that if they didn't find anything, I'd be sent home and told to see a Dr. Sometimes, it can be difficult to get tests done when you go to the ER. They ran multiple tests. I had emergency surgery, and the nurses I had on the observation floor were just the best. I was never concerned about the care I was getting while there. I wish I could remember all of their names and send thank yous.

I had a neck lift by Dr. Jeff Kesler nearly 1 1/2 years ago. I was unsatisfied with the development…read moreof what is called "turkey neck." He seemed very qualified according to my research. I was troubled by his air of being in a hurry and talking over me, but thought that should not reflect on his skill as a surgeon. His answers to my questions were clipped and somewhat evasive. For instance, he would not give me a direct answer when I asked how many neck and facelifts he did a year, just that he did "more than the other doctors" at Arrowhead. I have no complaints about the staff, who were very cordial and friendly, as was Dr. Kesler. I finally had the neck lift and it was about as uncomfortable recovering as I expected, although not overly painful. Dr. Kesler gave me antibiotics and steroids for a possible allergic reaction to the compression bandage, and also adequate prescription pain meds. I believe my recovery was average, and I was able to go back to socializing a month later. It was obvious, however, that I did not get an optimal result from the procedure. As the swelling went down over the months, loose skin remained on each side of my neck. Also, the incision under the chin is still bumpy after nearly a year and a half, and you can see the stitch marks of the sutures, which were very obvious directly after surgery. I expected better from a skilled surgeon. The central area of my neck is much better, the "turkey wattle" is gone, and my jawline appears smoother. but I did not get the result I expected, and am disappointed after paying thousands of dollars. Also, there is a crease in my earlobe where the tissue was stitched in an overlap, and that ear is now lower than the other. Dr. Kesler said the massaging they instruct you to do every day for several months would get rid of the crease, but it hasn't. He said if it didn't resolve with massage he could take care of it in the office, but on my final postoperative visit he brushed off my concerns and said "keep massaging." When I voiced my concerns about the loose skin on either side of my neck, he said "that's just skin," which I took to mean it was the nature of skin to do that and I couldn't expect a better result. He then took a photo of my profile for his files, instructing me to lift my chin, which made the neck appear tighter than it was. He seemed in a great hurry even though the waiting room was nearly empty. On my way out, he handed me a photo of what I looked like before the surgery and said I looked much better than before, as if to chide me for questioning the results. I felt rushed and my concerns dismissed. I know that a perfect result from cosmetic surgery is not a given, but I am left wondering if Dr. Kesler is skilled enough at facelifts to call himself an expert, which he is listed as in his profile. I do look firmer than before the surgery, but feel that it could have been better for $18,000. I would advise that if you have enough money, go to a plastic surgeon who deals exclusively with facelifts, instead of one who dabbles in several different cosmetic procedures.

If you want to go to Arrowhead, this is what you'll look like post tummy tuck. Before size 10 and…read moreafter size 10. Dr. Kesler almost killed me. Ended up in ICU and 12 blood transfusions. This is what I look like after spending $16,000 plus thousands in medical bills. If this man had a heart at all, he would have at LEAST offered me my money back after all he put me through.