I would not recommend anyone to use this business. They have horrible customer service. I called to…read moresee about getting my dogs nails done and was told bring them in and we can get them done. No appointment is necessary. When I came in to the business 10 minutes later, I was told that their nail person was sick and that I should come back tomorrow and they can get my dogs nails done. I showed up the next morning with my dogs, and again they gave the excuse that their one nail person was ill and they were understaffed. Complete horrible customer service.

Its is so comforting to know that I can leave my four legged baby in a good place. I myself find it…read morea welcoming place for my baby Abbie. The staff is very attentive to the needs of my other important kids in my life. I want to that the staff for showing my Abbie the love I would show her at home. I would greatly recommend this place for any one who thinks there dog is a part of there family and for those who just need a good place for there found legged friends. Thank you again!

We have been bringing Elvis our Old English Sheepdog and Rosie our Westie to Give Me Paws since we…read moremoved to Ocean Shores back in December 2024. Dorothy and staff always treat our family dogs as their family, and it shows whenever we come to visit, and they are excited each time when we pull up in front of the business. Thank you for all the love and professional care you provide to our family member! Lance and Vicky Engle

I had spoken to make an appointment on Monday to have my Scottie's head trimmed…read more I explained that I was stripping his jacket but, due to my disability, I cannot deal with trimmers. I said that I wanted to have his head trimmed into a Scottie head from all his hair. Whomever I spoke to told me that that would not take very long and decided to schedule it as a "nail appointment" It does not take someone who is proficient very long to do a Scottie head trim as one is just trimming cheeks, ears and a little on the throat and cutting eyebrows. I should have realized I was not dealing with someone who was familiar with Scotties when she asked how big he was. When we went in for his appointment, much to my horror, I discovered that it is also a pseudo dog care and there were loose dogs in the grooming area. I let her know that my dog is not to interact with other dogs and, while she did pick him up, three other dogs were able to interact with him. NOT a desired event for a service dog! I should have left when, as she was looking at him, she told me that he looked just fine for a Scottie head trim. NO, he currently looks like a Westie, not a Scottie with very hairy cheeks! She took a look at the grooming book then decided I needed to make an appointment. I DID make an appointment and was VERY specific about what I had and what I wanted. I did not say anything this morning that I had not said when we spoke! I appreciate your call to apologize.

I took my boy Monty here today for the first time, and I couldn't be happier with the care he…read morereceived. They did a fantastic job! Monty is a rescue pup and is very shy and unsure around people. These ladies completely understood that a dog who has been through trauma sometimes needs extra patience, gentleness, and kindness. They were prepared to give Monty the time and care he needed instead of rushing him or making him uncomfortable. That means so much to me. It's not just about giving a dog a great grooming--it's about understanding the dog in front of you and making them feel safe. I would absolutely recommend these wonderful ladies, especially to anyone who has a rescue or a pup who needs a little extra patience and understanding. Thank you for taking such good care of my Monty!

Worst groomer I have ever been to. DO NOT COME HERE! They add hidden fees for being "bit"... but…read morewhen asked about it she can't recall the bite, it was more of just a "snap"... but again she doesn't recall because she groomed so many dogs. So if that bite was so bad that you need to charge me an additional $50, why can't you recall it? If you have to have a fee that you add for so many dogs biting you, maybe you shouldn't be a groomer. I will be looking into her license and reporting her. My poor pup is super razor burnt, and her little face looks horrible. She has been groomed her entire life and I have never had any issues or her not liking clippers like she said. She only did half of her face! (See photos) If you want to be scammed for hidden fees and a terrible hair cut this is the place to go. The owners response to this and her other reviews are ridiculous! Penelope is our family dog! So to assume she isn't my dog is absolutely ridiculous. And my mother only tipped you because she is a nice person and we believe in tipping people period. Even if everything wasn't up to standard we don't want to hurt peoples livelihood, take the tip and the criticism and move up and on. Good and bad reviews help companies know what they are doing good and bad at.

Dion took such good care of our girl. Stella hadn't been groomed in quite awhile - we weren't sure…read morehow she would do. She was in a spicy mood and did a few (not bad) nips. It was such a good experience. Stella came smelling amazing - with no floofs. We have recommended Dion to friends are we will be back! And she is SOOO reasonably priced. Thank you.

She is a very friendly and gentle lady. The place is very clean, and the job was well done.read more

First let me start by saying I hate leaving bad reviews but in this case, I feel people need to…read moreknow what happened to my chihuahua, Rose. My boyfriend and were glad to find a kennel that could take her as we had and emergency to go take care of. When we dropped rose of at Devonshire the staff was helpful and seemed to care. This made us feel comfortable boarding Rose there. However, when we picked her up, we knew we made a big mistake. We asked how Rose did and the only thing we were told when we came in the door was, she did great. First rose was terrified of the guy that brought her out to us and rose isn't afraid of anyone. The dog hates getting in the car, but she flew out of my arms into the car she was shaking so bad. We have left her with other people before and she did not act like this when we picked her up. Second, they just threw her in a cage and didn't pay any attention to rose. We sent blankets, toys and her bone with her but when we picked Rose up, they didn't even know which blankets were hers and when they finally found her stuff it was packed just like we left it. Third Rose lost weight she looked sick and frail. She was starving she dove into her food and ate faster than I have ever seen her eat. She was also extremely thirsty. Rose couldn't stop drinking water. Finally, she had diarrhea for a week, and I mean very runny diarrhea. We only left her there for 3 nights. Rose shouldn't have been in such bad shape. We feel like she would have died if we left her for a week or more. We will never and I mean never use Devonshire pet lodge again. Rose did not do great instead she was neglected big time.

I have never ever sent my dog to a dog caring place for not even a night. We tried to find someone…read morenear us and people who knew how important our fir babies mean to us to help out in a crunch at no prevail. So we asked around and decided to give Devonshire Pet Lodge a chance for two nights while we delt with a family situation. Oh my word, we came to pick up our dog and the door was shut in my husbands face to wait outside. Then when they came back to the door, My husband asked how was she? They told us she was one of the sweetest dog they have met. When we bent down to love on her, we saw our 2 year old little dog was shaking so bad that she ended up peeing on the ground. The person that was handing us our dog smacked her on the nose and yelled at her. My husband told her never hit my dog again! All the way home, she cowered in the back of our car, shaking and whimpering the whole drive home. Since being home, she will not come out of her bed, nor snuggle us, not even to eat nor drink anything. This is not my purebred Siberian Huskey dog. She usually is ecstatic to great our kids and to get on our property to go say hello to all the chickens, rabbits and ducks. I will never take my precious girl there again.

We were camping nearby and stopped here in a bit of a panic due to 5 month old mini aussie getting…read moreout of her harness. The gal there was so sweet and understanding and worked to get us into something more suitable. She and her darling Corgi were wonderful! Thank you!

Unfortunately, we will not shop here again. Like others have noted in other reviews, the customer…read moreservice here can be tactless and rude. We've spent hundreds here and was looking to spend more today. Arms full of merchandise, my wife was masked and observing social distancing while she waited patiently for a family making a purchase to get checked out. After the clerk checked them out she excused herself to help a man still shopping. My wife placed her items on the counter and waited. And waited. I was on the other side of the store while our dog met another cute little dog. When the man and the clerk approached the counter the clerk said to my wife that she was going to take care of him first! This encouraged the man to push into my wife's space abandoning any social distancing etiquette. Mind you, my wife was not asked she was dismissed with a curt disdain like she didn't matter as long as the clerk could keep eagerly talking to this man. Was she pushed aside because she was a smaller Asian woman? We'll never know. My wife stepped aside and I went over to her. She was upset and wanted to abandon the purchase completely. We left the store and I went back in the at least let the lady know why we not completing the purchase and why we would never shop there again. Perhaps predictably, she was full of excuses saying in essence that my waiting wife was secondary to the man she was helping to complete a selection. Soured by this experience, we left Seabrook skipping our usual snack and/or lunch when we visit. Because of this clerk, the other businesses lost out, too. As I noted before, others have had bad customer experiences here. Thing is, people go to Seabrook for the experience not for this clerk that evidently lacks manners let alone forcing the an interaction that flouted social distancing protocols. We can get pet merchandise anywhere so now that the experience of being there is ruined, there is no reason to return. Like others, I am sure this review will trigger a defensive and patronizing response that takes no ownership.

We wanted to bathe our dog after a few days on the beach, and this place was great! The owner is…read morefriendly and helpful, the place is clean, and our dog is still super soft after almost 2 weeks!

They took great care of our pup at daycare, she had a blast, would definitely use them again.read more

Sally is truly a godsend for abused animals. She truly cares about the animals she has in her…read moresanctuary. Perhaps the reason that some people have given poor experiences with this sanctuary is because of her extensive adoption process which eliminates people who would not be a good match for the dog they are applying for. To adopt one of her dogs you must be able to give that dog a good home forever. She gets my five stars!*****

I recently went through the adoption process with Sally! I cannot express my most sincere…read moreappreciation for her thoroughness, accepting my calls and answering questions, while also just feeling like a mentor to me as I adopted a Korean Meatdog. Sally and her partner are very knowledgeable and most kind. They have seen things I wish to never see. Their passion is truly unwavering. I look forward to years of knowing Sally.