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    Robinson Mobile Veterinary Services

    5.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Robinson Mobile Veterinary Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

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    Happytail Puppies

    Happytail Puppies

    3.2
    (148 reviews)

    So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted…read more Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great.

    WARNING: HAPPYTAIL PUPPIES…read more Subject: Formal Notice of Unresolved Health Issues and Request for Full Reimbursement I am writing to formally address the ongoing health crisis regarding the puppy we purchased from Happy Tail Puppies eight weeks ago. Despite our continuous communication and adherence to your directives, our puppy remains ill, and I am deeply concerned by your recent response regarding our financial coverage. Summary of Health Issues Upon arriving home, our puppy exhibited respiratory distress. We immediately sought veterinary care and alerted them to the situation, acting on their advice to prioritize medical evaluation. The resulting diagnostics confirmed: Kennel Cough and Early-Onset Pneumonia: Despite completing two full courses of antibiotics, the puppy is still suffering from a persistent cough eight weeks later. Giardia: The puppy arrived with this parasite and has required two separate rounds of treatment. Concern Regarding Breeder Recommendations I am profoundly troubled by their suggestion that I should have utilized the "Trupanion' insurance policy, that I would have been required to wait 12 days before seeking veterinary care to ensure coverage. To be clear: they first advised that I should treat our puppy sooner then later. Then after it was time for them to take care of the expenses, they suggested we neglect an ill, eight-week-old puppy for nearly two weeks to satisfy an insurance waiting period. Furthermore, the suggestion that I cancel the insurance after 30 days is contrary to responsible pet ownership. My priority is and will always be the health of my dog, not insurance convenience or financial loopholes. Resolution Requested Because these conditions were present when the puppy left their care, we have incurred significant, ongoing veterinary expenses. Their offer to cover only 50% of these medical bills is unacceptable given that these were pre-existing issues or failures in their care prior to the puppy coming home. I am requesting full reimbursement for all veterinary costs associated with these conditions to date. They have confirmed receipt of the medical reports and bills previously submitted. We expect a prompt resolution that prioritizes the welfare of the puppy theysold us.

    Robinson Mobile Veterinary Services - vet - Updated July 2026

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