Gerald from Truly Grateful Transports is the absolute most amazing person I have ever done business…read morewith. I live in MD and Last minute on the day of a dear friends mothers funeral I realized I hadn't sent the memorial gift that I had wanted to send him due to my busy schedule and being under the weather! I was calling all the local florist in the area and none would deliver the day of. Also some of the so called big names wanted to charge me an arm and a leg plus they could not guarantee an on time delivery time. Last minute I thought to google couriers to see if I would have any luck. Gerald answered on the other line very bubbly and bright mind you it was before 8 am on a Saturday. Not only did he agree to assist me, he recommended a great florist, he also gave me ideas on how to package it the exact way I wanted to do it. Then he communicated to me several times make sure I was able to get everything squared away. As we only had a small window of about 2 hours get everything done before the florist closed. Then he went and picked up everything from the florist and another store. He sent photos of everything in his office and sat and baby sat the package, for a few hours, as the place to be delivered wouldn't open until 2 pm. He delivered the package before the family arrived and viola he made me look like the good friend that I am without a hitch. His prices were way more reasonable than the big wigs so of course I left a tip. His customer service and courtesy was amazing. His knowledge of the area and recommendations were spot on. He was trusting and eased all of my worries by answering all of my questions and more. As another small business owner to another I really appreciate you for being there in my time of need. Keep up the great work Gerald, you are definitely a rare breed. Best, Hollie

Bowers are fabulous! Friendly as can be and superb service! Best in this area hands down!read more

Mr. Bower literally saved us. We are from Louisiana and were traveling to Williamsburg, VA for…read moreChristmas vacation. Our truck died on us, just north of South Hill, VA... on a Saturday evening, which meant all rental places were closed. There were no Ubers or Lyfts available so we literally had no idea how we were gonna get to our destination. We called the after hours number provided on the main number voicemail and Mr. Bower was willing to help us! We can't thank him enough! He was super nice and went above and beyond for us!

Gopal provided excellent service for our ride to and from the Ella Langley concert. He was very…read moreprofessional. The car was immaculate. His prices were very fair. We felt safe. We will definitely call on him again. Thank you Gopal.

I've decided to use the car service for all of my travel in 2026…read more I started using Express RDU in 2025 Friends have offered to drive me and pick me up, but here's the thing that could be an inconvenience to people and anything could happen and then I don't make my flight or the flight is horribly delayed! Then I thought about doing Uber and I did the math and this Car service cheaper than Uber But more than that, it's "peace of mind." Gopal, who is the owner-- a lovely and kind man and the last time I used him it was when I went to California in November and when they arrived to pick me up, his wife was with him Such a lovely woman. I know a lot of times when you get picked up after you've just been on a long fight you don't want to talk to anyone, but honestly, it was such a pleasant If you're in need of a Car service that's reputable and professional I highly encourage them! I will be traveling a lot this year-- Its the Year of Lauren Some of my travel I'll be driving but when I have to get on a plane they are now my go to Car service

There aren't many cabs in Roanoke Rapids, NC besides this company. Spoke with the owner about…read moretaking my son back and forth to work, bc they have no Lyft or Ubers. The guy agreed. First day of work my son was 10 mins late. We would text to make sure they were coming the next day, you might or might not get a response. My son waited on Monday, they never showed up. On Tuesday, they were 45 mins late getting there. My son was 30 minutes late getting to work. They made him leave bc he was late. And too top it off, they made us pay and they caused him to lose his job. Never use this company

Was in a jam Friday November 5,2021. Was on a long distance tow when bam, blowout on my wrecker. We…read morewere by exit 226 on Hwy17 in edenton nc, I called everyone we knew a hr away back home, Noone would help. No spare, or tools, we were in trouble. No local tow company would help us out. We called this lady, she came right out and took us to autozone to get tools. We luckily took a rear tire off and put on the front and limped to a hotel. Very good service. Highly recommend.

Watching this taxi service park and wait for a customer to come out of Walgreens in the handicap…read moresection. Guess they don't care about handicap people or the need for the wheelchairs to get out. Debating whether I should wright her a ticket or not.