I had no problem with the driver that took me to my Drs appt,but I told her I would be in there 15…read moreto 20 mins for my appt ,so she left and left me with a card and me assuming she would be back since I wasn't going to be in there long and that she drove an 1 hr and 45 mins to pick me up at my house, it made no sense, well anyway I called the office and told them that I was ready and they said OK. She'll be there in a few minutes. Well, I called back to doublecheck, well then she tells me that she's at the store getting gas and that she would be right there to pick me up. This was coming from the dispatcher. I get a text saying that it would be 2:00 PM or 230 before a ride would come well I called them back and ask her Why would it be that long if she was still in town and getting gas and then the dispatcher said that she was already back at Roanoke Rapids that they would send another driver. Anyway, I told her that couldn't be true because she wasn't gone long and there was no way she could get back to Roanoke Rapids. Well then they tell me they'll send another driver and I was watching the map and it kept getting longer and longer for the arrival time so I was panicking and nauseous to my stomach so I called United healthcare and asked them to please send me another ride so they were on top of it and got me a ride home and I received a text that they canceled the ride from this company ,well that person ended up showing up. Oh well I got an Uber and came home and got here safely.Ive never experienced anything like this and it was scary because I was over 40 mins away from my home, but Thank God,UNHC and Uber for being so fast and right on time, I sure hope they can get things in order for the next person, but it won't be me !!!!

2DN Transport was quick to respond when we were in a bad spot with a broken down truck. The driver…read morewas very courteous for waiting while we were delayed from leaving because of the mechanic shop. Very thankful 2DN was there to help!

What excellent customer service. Megan was very professional and was able to meet my car rental…read moreneeds. I look forward to working with them again in the future.

From the owner: A Xpress Rental Cars provides late model, low mileage vehicles on a daily or long term basis. We…read moreoffer competitive rate and friendly, home town service.

On this visit, 4/12/19, checkin took a little longer than usual and we were not offered bottles of…read morewater. There were no king sized rooms available but the two doubles room was clean and comfortable although short on towels. We were offered bottles of water later in the evening when things had calmed down at the front desk. I love that Hampton Inn has coffee and tea available 24/7 but this time there was a lack of tea bags and it wasn't replenished by breakfast. The breakfast room women are SPECTACULAR!!! SO upbeat, friendly and helpful. What lovely positive personalities to wake up to before continuing a long drive!! They made our stay 5 stars! Without the breakfast room women it would be a 4 star review. Thank you

Hospitality & Breakfast ladies were amazing! So friendly & take pride in what they do, thank you…read moreRose. Happy Birthday

Last night my husband organized a party bus birthday for me. From the very beginning Marcus was…read moreAMAZING! Soooo nice, friendly and helpful in making sure we got the right bus. Then last night, Kelvin (our driver) from Gary's showed up. He was punctual, friendly, and so helpful and made it his business to make sure we had a good time. He even called me early in the day to touch base, introduce himself, and ensure we had everything needed in advance. He was so awesome we even invited him back to the house after the bus to have birthday cake. If you need a party bus, this is your first option. But don't reserve it in February because I'll need to reserve them again. Thank you Marcus & Kelvin! Because of you guys my birthday was so special!!

Great drivers great patience I would us them once again for a wedding , party or promread more

I wanted to take a moment to recognize Anthony at Enterprise, in Roanoke Rapids. This is my second…read moretime interacting with him, and both experiences have been exceptional. The first time I met him, he had just started with the company. He personally called me to let me know I needed to come back to the office so my rental contract could be rewritten. Even then, he was patient, courteous, and professional. Today truly confirmed what an asset he is to your team. He was the only employee working while the office was extremely busy. There were customers waiting to rent vehicles, others returning cars, and a few understandably frustrated customers who required extra attention. Through it all, Anthony remained calm, welcoming, and incredibly professional. He acknowledged every person who walked through the door, communicated clearly about wait times, and treated everyone with kindness and respect. Even when faced with complaints, he responded with patience, grace, and genuine professionalism. In today's world, it's easy to hear complaints, but it's just as important to recognize excellence. Anthony is the kind of employee who represents Enterprise well. His work ethic, composure under pressure, and outstanding customer service did not go unnoticed. Please let him know that his efforts are appreciated. You truly have a jewel on your team, and I hope he receives the recognition he deserves.

I had a messy situation with a rental that lasted approximately 6 weeks. There were no issues with…read morethe car, it was a situation on my end. I dealt with manager Patrick of the Roanoke Rapids, NC location. Patrick was professional, patient, understanding and kind. He worked with me and was very accommodating. When the car needed to be switched for another one, that was no problem. When I didn't agree with an additional day's charge, he got approval to remove the charge. Doing business with Enterprise Rent A Car was a positive experience and the customer service was excellent. Thank you Patrick! I will immediately go to Enterprise Rent A Car for my next car rental. '