I don't know much about musical equipment or the technology involved in putting on live shows which…read morecould easily become a problem when planning parties involving a band. Luckily for me, Long & McQuade exists to make sure people like me don't HAVE to know much about it. A quick visit to chat with their experts wherein I proved my ignorance multiple times resulted in me walking out with a bag full of cords and machinery that prepped me for just about any situation that could arise before a night of great local talent. Sure, I walked out with more than I needed, but it didn't matter since my total was only $5 for the 24-hour rental. No really. Five dollars. Cheap, professional expertise? Yes please. The only downside is the death-by-paperwork that you experience in setting up your account. It seemed a little silly to have to provide three references with mailing addresses for a $5 rental but at least you only have to do it once! Good to know since I'll definitely be back!

I just had a guitar set up/adjusted at the Dartmouth L&M. I played this guitar quite a bit in years…read morepast and it got put aside due to new, more favorite instruments and it ended up way out of whack from being stored. Since I took it home from L&M, I can't stop playing it. I forgot how many songs were locked up inside this little guitar that hadn't been played in so many years. You guys helped me find them again. Thank you so much for the excellent job you did on my "now new" guitar. . . . on another note, the staff is second to none in the knowledge/friendliness department, and the rentals prices are incredible.

Less than one. My Asus Zenbook has been with them since JULY of 2023. We have repeatedly tried to…read moreget it back. The average life span of a computer is about 5 years. They have had it for a good hunk of its useful life. I am totally disgusted. We have had promise after promise and are considering legal action...we spent thousands on this machine...I am disabled and have been limping along having to split work between other machines because I can't afford to just go buy another. The time and repeated calls have added up, we were promised two weeks ago they would "send it right back". I have NEVER had such bad service. Never.

Very poor customer service. The person that monitors any of their chat sites for questions or…read morecomplaints should be fired. Customer service is non existent. If they don't like your comment, they remove it. The guy that contacted me did everything they could do to defend the poor service and expensive repairs, rather than offer solutions. If you had a good experience, consider yourself lucky. But if touch have to go back and dispute something, good luck.

Halifax's only source for Yamaha pianos and service! (Learned this after hours of trekking around…read morethe city) I came here in pursuit of a replacement pedal for my Yamaha C5, (which was damaged when I moved back to Halifax- still on the mover's case for that one!). Anyhoo, Dr. Piano did not have the part in stock, which is to be expected, since most piano stores don't have the exact pieces directly in store. What was unexpected was how quick the staff was to call up the manufacturer and have the piece delivered- didn't take long at all Then when the part did arrive, they sent a techie to come and install the part properly. The sound is perfect, just like before my piano got damaged. Very satisfied with the quality of service here- this piano store struck a perfect note with me!

EXCELLENT, EXCELLENT...did I mention excellent? If there is any piano service you require, don't…read morehesitate to contact Dr. Piano. The whole team is "top notch" friendly, knowledgeable, efficient and very professional. They will go above and beyond to help you in any fashion! You will not be treated like "a person who walks into a shop." Thanks Dr. Piano for being such an amazing crew!

I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

My MacBook Pro was instantly disabled by a cup of Cape Breton tea. It was the worst computer…read moreexperience of my life. Mainly because I had neglected to back up VITAL data. I kicked myself all the way to Dartmouth to Mac East. Never been there before, but I had no choice. The prognosis was poor. A wet logic board is never good. The data storage is attached to the logic board. My desperation made me ignore any poor reviews. SO happy I did. The folks at Mac East (Kathleen and Barry) were friendly and professional in how they explained the many steps needed to try to revive a wet MacBook. They under-promised and - WOW - did they OVER-deliver! I a week they called to say they had been successful. The Mac was working and the data saved AND backed-up. Honestly, I would have paid them $1000. They charged me $85. $85! Mac East turned my worst computer experience into my best. TEN STARS!

We have been dealing with Maceast for many years having bought our first iMac there and since then…read moretwo iPads and a MacBook Air. I also bring my iPhone questions to them. We have had nothing but the highest level of service. We have used them for both business and personal and really appreciate the quick turnaround time especially with business related Issues. We wouldn't go anywhere else.

My mother in law and myself bought computers from this place. Both computers are now dead in the…read morewater. A real technician said that they put half dead parts in it. Don't trust them. I am the 3rd person that has had this issue

Convenient spot for Dartmouthers to pick up in stock standard spare parts for computers, or build a…read morecustom box. Friendly and helpful staff. Three year in store warranty on power supplies is nice.

Clayton Park store ... Kyle and Victoria .. great team .. really know their "stuff" ... go there…read morefirst .. you'll be glad you did .. I certainly am .. 10 outa 10.

i dropped my device off on August 21 at the Clayton park location. I was told I'd be called with an…read moreupdate in 3 days. Around Sep 1 I sent an email asking for an Update as it had been almost two weeks and I hadn't heard anything - email was ignored. Sep 4 I tried calling the Clayton park location several times and kept getting picked up by the sackville location, the gentleman was very helpful and put through 2 requests for Clayton park to call me - I was not called. I also sent an email that morning that was ignored. Sep 5 I called and got through to the Clayton park location. I was told he was working on my laptop and that he had seen the requests to call me yesterday and had tried calling me back (did not leave a message) I was told he would call me by the end of the day with an update. I was not called. Sep 6? I called and the employee told me my charging port was fixed but the laptop won't turn on and there may be an issue with the motherboard, and that it would have to be sent to someone and I would need to pay extra. I explained that there shouldn't be anything wrong with the motherboard, I had disconnected several parts of the computer and didn't put them together properly so the issue should just be connecting everything properly. He said he would take another look at it and call me at the end of day. He said he couldn't figure it out but someone else would look at it Monday, and that I would get a call. Sep 10 it's now Wednesday and I have not heard anything, I tried calling and a request was put through by the sackville location to call me. When I didn't hear anything I got through to the sackville location again who said he put another request through. I did not get a call until the next day. I feel as though my laptop was not touched for the first two weeks until I called, and then I have been given the runaround and have had zero communication from geebo through all of this. I picked up my laptop and brought it elsewhere, and it was confirmed that my motherboard was fried. it was working fine until i disconnected it and brought it to geebo. I will not be back nor would I ever recommend geebo.

Very poor service when leaving an instrument for repair…read more When I contacted them about it after to speak to a Manger, I still havnt heard anything and that was 2 weeks ago. Major issue was that my daughter needed her rented flute repaired. The sales guy first told us nothing was wrong when her music teacher told her to get it looked at, then scoffed when we wanted it done. He was very condescending, and then gave us a loaner instrument and told us had to pay a fee for protection on it. We aren't allowed to use the insurance we already have, must be a new one. Seems kinda ridiculous. I'd give lower than one if possible, won't deal with here again.

This is one of three Long & McQuade locations in Halifax Metro…read more Coming from Halifax it is on the right hand side of Bedford Highway. Unfortunately there is little parking available -- on weekends it can be difficult to find a spot unless you are willing to wait or circle around for a few minutes. The entrances to the store are not very well signed -- the entrance at the very left is to the lessons facility whereas the entrance at the centre-right is to the store itself. The store is surprisingly small. When you enter it has acoustic guitar, keyboard, piano, and sheet music sections on the left, an electric guitar section straight ahead, and drum and wind instrument sections on the right. You can use the Long & McQuade website at http://www.long-mcquade.com to search for in-store stock. Unfortunately this feature requires two extra clicks from the product page. The employees are very friendly and seem knowledgeable but they make a bit too little effort to ask customers whether they need assistance. I usually complain that employees in many stores are too obnoxious but at Long & McQuade in Bedford it can be the opposite, you can easily spend 15 minutes there and nobody will ask you whether they can help you.