After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

I recently purchased a dining table with chairs, a chaise couch, a love seat, a king mattress, and…read morea full king-size bedroom set (storage frame, two nightstands, and dresser) -- and I couldn't be happier! From start to finish, Josie and Jeet treated us like family. Josie was incredibly patient, warm, and attentive. She took her time with us and made sure we were completely happy with every single piece. Her kindness and care truly made the experience special. Surrey MJM has been my family's go-to furniture store for years -- my mom, grandma, siblings, and family friends all shop here -- and now I understand why. The quality is exceptional, long-lasting, and proudly Canadian made. You can feel the craftsmanship in every piece. If you're looking for beautiful furniture, amazing prices, and staff who genuinely care about your satisfaction, this is the place to go. Highly recommend!

Today we made our 4th purchase at this store in 4 years. Usually we are helped by Leroy who is a…read morevery patient and helpful salesperson. We tend not to buy very "high end", but we seem to receive the same service as those who do. Today there was a "glitch" with the price of our purchase - first I saw that it was on sale in the computer, then not. But Leroy asked management to honour the lower price and they did. So far we have not had an issue with after sales service, as apparently some people have. We don't expect that there will be, going forward.

DO NOT GET THE WARRANTY!…read more Not honest and true to their word. Read the details carefully, they will yap some BS to secure the sale and warranty and then GASLIGHT you when you call them out. They upsell you on warranty and tell you a bunch of things are covered under the warranty. By the time you need the warranty for those things and you call them to talk about it, they tell you that your specific issue is not covered. Both my wife and I remember the conversation vividly and we were told "No, I would never have said that issue is covered".

I recently bought a sectional from your store. Stacie was most helpful without being pushy or up…read moreselling. It was a pleasure dealing with her and any other of your staff (when Stacie was tied up with another customer). I am very pleased with my purchase and would buy more merchandise from Scan Design. Your delivery service is the best I have ever had the pleasure to use. The 'guys' OSCER & VADIM were very pleasant, polite and most helpful. They advised in advance of their delivery schedule and there was not rushing when they brought the sectional in. Thanks everyone !!! Judy Kopp

The reclining sofa I bought was very uncomfortable when sitting it in for long periods of time. I…read morethink there is a really bad design flaw. But as it was longer than the 3 day return policy they refused to do anything for me. I did not know they only had a 3 day return policy. No one in the store mentioned that to me. I explained to them that 3 days is not a realistic time to be able to evaluate the comfort of a sofa. The manager (Casper) was insistent that they would do nothing, and just kept on stating "we don't sell used furniture" (and yet they tried to sell me a "floor model" once). If that is how they treat their customers, it won't be too long before they won't be selling new furniture either. I am very disappointed in their attitude. I guess they don't care about keeping returning customers.

Rob was great with service and price. We had an issue with the backorder as we already sold our old…read morefurniture and Rob lent us a couch for free until the new couch set would come in. Once it came in it was delivered and set up professionally right away

Finished product not as expected: warped table tops and wrong colour…read more We were excited to find a place that made custom solid wood pieces, and locally! Unfortunately, we are sadly disappointed with our experience here. When we sat in the showroom and discussed with the salesperson the design of the coffee and end tables, we sat down on the display couch which is the same model as we have in our home. We specified that we were ordering the tables to match the couch and said that our couch legs were espresso (as per their couch on display). The salesperson wrote espresso on the order; however, neglected to offer to show us a colour sample to select from, which would clearly show that their espresso was a different colour. When we received it, not only was the colour wrong, but the table tops were warped. I have photos showing the extensive warping and the colour mismatch. However, Yelp has removed the photos as it is against their guidelines for me to post photos which support my review. I do still have the photos available. They said they would have the builder fix the warping, but that we would have to pay for the restaining of the tables! All in all, the owner, Blair, rectified their errors. They added supports within the tabletops to correct the warping. Although Blair was not present at the time the salesperson took our order, he passes the colour error onto us. Unfortunately when we ordered our tables the salesperson did not have a system in place confirming that we had seen and received a colour sample. Our sign off was simply agreeing to "espresso" written by the salesperson on the quote and invoice. In the end, we paid an additional $168 to have the colour corrected for both of the tables. This amount was more than what was originally quoted to us, as there was no mention of a custom stain charge at the time we placed our order.

After several weeks of searching for a new sofa, we came into Creative Home Furnishings and got a…read morefew ideas. After a couple weeks pass by we are finally ready to make our purchase, a locally made Stylus sectional. The price was a bit better than other places we checked out that sold Stylus. We mainly worked with Garreth, who seemed to be still a little new as he had to go to the boss for some of our questions. No big deal because I'd rather him do that than give us incorrect information. After we we decided on fabric, we were told that the fabric might potentially be on back order. Sure enough, a few days later we get a call indicating that the fabric is on back order and that we would have to wait a few months unless we go for another fabric. We didn't like any of the other fabrics so we decided to wait. When speaking to Garreth over the phone, he did say sometimes the fabric does come in early. I didn't believe it, but to our surprise, the sofa was ready a few weeks before the estimated date they gave us. I'm not sure how much of that is Stylus actually receiving the fabric earlier than expected, or Creative over estimating the date. Maybe both. Either way, we were happy. The only thing I would take a star off on is a little bit of disorganization. We came in twice and made our purchase the second visit. A month later I received a call from the boss asking if we're still interested in the sofa. Well... we already ordered it and at this point, it was well past the date we were notified that it would be on back order. I think she was following up from our first visit, but it should have been noted that we already came back and made the purchase. They also took down both my and my wife's phone number. So every time they called us, they called us twice. We'd be at home and my wife would take the call. Then right after, they would call me. Or they would leave her a voice mail and then call me saying the exact same thing. I don't know, maybe some people prefer that, but it's a bit redundant if we're living in the same household. Overall, the service and quality of product is pretty good here. I would recommend it if you're willing to spend a bit more to get a quality product as all their furniture is solid wood.

B&B furniture used to make their furniture years ago but then started selling China made stuff to…read morecompete with the local giants but it seems like they're back to making sturdy proper & customizable furniture in their own shop. I highy recommend you check it out if you're looking for quality.

Stay away from these guys...they will not deliver the same item to you what they display in their…read moreshowroom. Sometime ago I went to this store and gave advance for a double bed set. And when they came to deliver they brought a different kind of cheap piece with no finishing and totally different what I saw in their showroom. When I questioned they didn't agree and rudely returned me the advance and took their piece back leaving me no where. Their customer service just sucks. I was lucky to get away from them and finding a better deal in another store. I will never recommend this to store to anyone.

Went here last week to buy a bedroom suite for my daughter. The service was great, the young lady…read morethat started helping us (1st day and she rocked it) was awesome. She took the time to listen and learn and didn't try to upsell us. Eventually her "boss" (husband actually, so who then really is the boss? ) came and helped her do the final deal. They were more than willing to bargain, I'm a Dutchman, and a bargain is a #1 requirement with me and we worked out a great deal. Turns out "the boss" really was the boss, as he was part owner in the business. I was able to do a great deal with him that saved my daughter a bunch of money. The furniture we chose was locally made of REAL wood, not partial board. It is a very pleasing design and they delivered and set the whole room up too and took away the packaging. If you're looking for new furniture you will not be disappointed, shop local and get personable old fashioned service with a smile and a handshake. Places like Ashley's, Leon's and The Brick haven't got a hope of matching the pleasant experience we had at Fraser Furniture in Abbotsford. Keep your dollars in Canada with small local businesses instead of sending it to the large corporations outside the country !

I was looking for quality furniture at great price. I found it at Fraser furniture. Iove it's…read moreAshley brand Excellent service, will be back for future purchases.